Well I have had my MacBook Pro for about ten years and have never had issues with it. When I got my…read moreMacBook I called Norton antivirus and told them I would no longer need their services because I have a MacBook and they said congratulations on your purchase. Somehow my MacBook got infected with a Malware. Louis at Mac to Mac was able to identify the problem and fix it immediately. He explained all the actions taken to resolve the problem and what to watch out for going forward.

Louis is an amazing guy! This is my third visit to Mac to Mac Services, and Louis always solves my…read moreissues--even when I think there is no fix! Most importantly, Lou understands how important my problems are, and he works with confidence to solve my issues. This is THE place to go. Prices are very reasonable and you won't ask for a greater guy to work with. He talks through the process so you understand the problem and then offers up great solutions for making you aware of what you can do in the future. I am so glad I found Mac to Mac Services! Thanks, Louis, for your great work!

They fixed my screen protector on my Samsung Galaxy Z Flip 5 within an hour. He was completely…read moretransparent about the whole transaction. When I was picking it up, he was upfront about a teeny tiny flaw (wouldn't have even noticed it if they hadn't told me) in the screen. He said if it really bothered me, they'd replace it for free but that was the only one they had in stock. I'm keeping it. Very satisfied.

Dealing with this store might be my villain origin story…read more I originally brought my computer in here for what was diagnosed as a problem with the hard drive. The short version of that is they did the repair but then threw away the old hard drive despite my repeated confirmations that they would keep it so I could attempt data recovery. The manager did end up finding my drive, so I was originally going to have a positive end to the story. But then the SCREWS happened. See, almost immediately after bringing my computer home and getting Windows reinstalled and up and running the computer started just randomly shutting down. After trying and failing to troubleshoot myself. I brought it back in. They said it sounded like a battery issue and they'd get on it.... then, a week later, I got a call from a tech saying he thinks it was a software issue and can I "tell him my password so he could work on it". lol um wut. After a week of basically phone tag trying to get the message to that tech that no, I was not going to be giving anyone my *password*, I get a cryptic voicemail from someone else at the store. I call back--it's the manager; the tech I was working with was "no longer with the company" and had left no notes on their work, so could I let him know what's up with my computer? I give him an update and he says he will get back to me in a few days. A week passed and no update. I call the store. Another person answers--tells me my computer is "unrepairable" and I can come in if I want to get it. I ask about my conversation with the manager and there is apparently no record of that. So I truck over to the store on a day I'm told the manager (who was supposedly now the one in charge of my repair and I wanted to know what the heck was going on) was supposed to be in. The manager wasn't in. But I'm told I can totally pick up my computer if I want because actually, it's "all fixed"! Frustrated and tired of this schadenfreude I take my computer and head home Dear reader, if you guessed my computer wasn't fixed and was STILL randomly shutting off after nearly a MONTH in this store's possession, you would be right! But where do the screws come in? Well, you see, I brought the computer to a different repair company to see if anything could be done, and you know what one of the first things they asked was? "Do you know where the screws are?" Every screw but one was completely missing from the bottom of my computer. Just empty holes and vain hope holding the computer case together. The brainiacs at this store TOOK OUT ALL THE SCREWS HOLDING MY LAPTOP TOGETHER AND DIDN'T REPLACE THEM. Oh yeah, and when I called corporate to cancel the protection plan because there is no way I am ever bringing any tech back to this store ever again, I was told that the kind of repairs I was describing should never have been done in-house, but should have been sent out to the main service center instead. Unbelievable I'm not sure if they were malicious or just wildly incompetent but at the end of the day, is there really that much of a difference? Don't go here.

I dropped off my MacBook to this guy to be fixed. He told me it had a corrupted hard drive, I only…read morewanted to recover my pictures from it. He said it would be $1000 to recover pictures, and $600 if I had the pictures recovered and I traded in my computer to him. I was so upset, I decided to wait and get a second opinion. I was sure he was being honest so I waited months to have the extra $600 to spend on my computer when I finally brought it into someone else. I ended up going to Experimac, THEY CHARGED ME $54. $54 to do what this guy said would be $600 if I traded in my computer, so please don't bother with this guy, go somewhere else he's a scam artist. I waited over 6 months before getting a second opinion, not even considering he might be lying to me. When they told me $54 at the other place I cried.

I had an emergency recently. My external drive died and I had no access to critical files. Not…read moreonly did PCS provide expedited service, Chris successfully recovered my files. You can't get this service anywhere else in the Western New York area. He is a professional with many years of experience. He is thorough and very professional, too. I am forever grateful and highly recommend his services.

I actually did not have them do any work, but they were quick to respond with inquiries.read more

From the owner: Here at Vex Technology Our repair service is your one-stop-shop for all your electronic needs. We…read morespecialize in custom computer builds, computer/laptop repair, game console repair, cell phone repair, circuit board repair, data recovery and almost any other electronic equipment. Our team of experts is highly skilled and dedicated to providing the best possible service to our customers. We use only the highest quality parts and equipment to ensure that your devices are repaired to the highest standards. We pride ourselves on our fast and affordable service, and we're committed to making sure that your devices are fully functional and running smoothly. Whether you need a quick fix or a more complex repair, we've got you covered. So why wait? Contact us today and let us take care of all your electronic repair needs!

TL;DR: they recovered my busted data, and prices and timeline may increase substantially beyond…read moreinitial estimates as they did in my case. iPadRehab is a very skilled, VERY in-demand repair and data recovery shop near the Great Lakes Region in NY. They eventually recovered cherished data from my busted-in-a-bike-crash iPhone, and I'm grateful for that. I'm writing this review to offer the perspective of a customer who opted for the "regular" recovery service, without paying the $100 non-refundable "rush" recovery fee. If you're considering iPadRehab, be aware that data recovery in 2024 is a complicated process drawn-out process, that your repair may be stalled for weeks (for example if iPadRehab needs to order replacement chips on their end for your phone), and that prices and timeline may increase substantially beyond initial estimates as they did in my case. My initial quote from iPadRehab for $800 plus tax said: -"We will get started on your device within 4-6 weeks, or for our rush customers--within 1-2 days." -"This estimate is assuming that there is no prior microsoldering attempt made to recover this board," which was true. There was no other mention of assumptions that could change the estimate. -And to their credit, this honest bit: "Between intake and invoicing we do not update unless there is an issue." I opted to forgo the rush service, since I honestly didn't expect my phone to be recoverable, and would have been out the $100 non-refundable "rush" fee in that case. 4-6 weeks seemed fine to me. I didn't even send in my device for a few weeks as I was considering whether I wanted to pay nearly $900 for this, but when iPadRehab reached out a few weeks later and offered to send me packaging to ship it, I said alright and shipped in my device. 4 weeks came without a word from iPadRehab, then 6 weeks, then 8 weeks. After 10 weeks, I had still heard nothing, so I followed up and they responded quickly with essentially "This process takes time, sorry we can't give you a timeline estimate." But later that very week, I finally received a message that my phone was a more complicated repair and the cost would increase to $1000 if they were able to restore it. I'm not sure whether this was a case of "squeaky wheel getting the grease" or not, but I think I had misunderstood and taken "we will start on your device within 4-6 weeks" to mean that I would hear from them by at least 6-8 weeks later. I was also surprised by the increase in price, since the original estimate for $800 (which felt like a lot of money but apparently there are ppl on the internet charging much more for worse data recovery?!) didn't say that prices could go up more depending on what they found in their work. To iPadRehab's credit, they left this choice up to me and I think they would have returned my phone as non-recoverable had I not agreed to the higher fee. Once I agreed to the new higher fee, my phone went to to the back of a new "queue" and I finally heard back 4 weeks later that they were able to restore the data. That time, they contacted me without my reaching out first. The whole process on iPadRehab's end lasted about ~14 weeks. iPadRehab was the best business I could find for this repair after I started looking, and even though I didn't realize how very very busy they were (read: that this process would take months, not weeks) when I started, I'm grateful that they recovered my data. If I did it again, would I do the rush service? Now knowing that iPadRehab was able to restore my busted data, I personally would trust them more and probably use the rush service. I imagine one reason it took so long for me was that a lot of folks willing to pay $800+ for data recovery don't bat an eye at an extra $100 for rush service. I would tell my friends to use them. But mostly, I would tell my friends to back up their data!

If you need stuff retrieved from a device, there is no one better than iPad Rehab. You may have to…read morebe very patient, but they are worth it. Case in point: It took them 4 years to get into my husband's rusted, busted iPhone 5, but they did. They basically kept his phone until technology caught up to the phone's security threshold and they were finally able to get into it. Several times over those years I assumed they'd given up, but they tried every new kind of tech that came their way until they finally got to one that worked. Prior to hiring them, I'd tried a few other places like Apple and uBreakiFix, and none of them would even try to get into his phone, it was so busted. I cannot recommend them enough.

These guys know exceptionally well what they're doing. Definitely a step up from anything by best…read morebuy or even repairs through a manufacturer. My asus laptop had a pretty complicated issue that without Glen, would probably still be broken. He has the connections to make the repairs and was fully professional even if the business is fairly small. Definitely would recommend to a friend if they have PC issues.

From the owner: Thanks to Affordable PC Services Solutions, getting computer repairs in Rochester has never been…read moremore convenient. Based in West Henrietta, NY, this computer repair shop is recognized for their affordable, fast service and dedication to customer service. Affordable PC Services Solutions is backed by a team of computer support specialists who has all the equipment and expertise necessary to identify and repair technical problems. Whether you have a desktop or a laptop computer, these professionals can address both common and complex issues, such as computer virus removal, data recovery, and wireless connectivity. If you own a business in the Rochester area, Affordable PC Services Solutions also offers reliable commercial services. For example, they can help you install new equipment, upgrade software, establish servers, or transfer data. These IT wizards can even train you on the new systems to make sure you feel confident using them in your day-to-day operations. Apart from friendly, informative service, Affordable PC Services Solutions offers quick, same-day mobile service. So if you have a problem with your computer, you don't have to stop what you're doing and head to their location. These pros will come to you to fix the problem. If your device does have to go to the shop, they will still work to have the repairs completed within 24 hours. To learn more about the computer repair servicesAffordable PC Services Solutions offers, visit their website...

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.