Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

BEST SERVICE AND PRICES AROUND!…read more My Iphone 6S screen was severely cracked, so bad so that the white part of the screen was even chipped. The owner assured me that she could easily fix the for me and replace the white part of the screen at no additional cost. She then went on to show me that i was missing screws at the bottom of my phone which can cause the screen to fall of at anytime she went ahead and put screws in for me too at no additional fee. It took under 20 minutes for them to fix my phone! When I came back to pick it up she gave me an additional 10% off for being a first time customer and then gave me 3 business cards to give to friends which if they use their service and present the card I will get additional savings added to my account for the next time. All in all it was only $58 dollars to fix my screen. The location is very convenient and the vibe of the place is modern tech - cool place to even wait for your things to be fixed.

I'm really disappointed right now. I broke the screen on my phone right over the front facing…read morecamera. The camera wasn't scratched but a little of the glass was removed. I took my phone in to be fixed and they did so quickly and at a competitive price, but when they put the new screen on they didn't clean the camera off which had gotten a little dust and debree on it. The front facing camera is basically unusable now because or the blurriness. When I went back in they just said sorry but that it would be too much work to fix. This seems really unfair to me. I paid $1,000 for the phone, then over $300 to have the screen fixed and I still can't use the camera. I live very far from my family and we use face time to talk a lot. I also love to travel and take pictures. My phone is basically missing a basic function now and I'm really disappointed.

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.

Dan, the store manager was very knowledgeable, and it was an expert in his strategy of how to…read morerepair my daughterspixel 9' pro! Unfortunately, the Amazon database shut down took place in the middle of the repair and we had to come back the next day. They had the phone back in working condition enough to get the data off to the new phone that my daughter had bought! Will come back with other repairs in the future!

If I could rate it zero I would, I gave them my Xbox to repair they said it would only take 1-2…read moreweeks. 3 weeks later they say it'll be ready so I go to the shop and when I get there they say i didn't work and it won't be ready tonight, I still have not gotten it back.

Took my laptop here for repair. Brian was excellent. Very attentive and patience explaining…read moreeverything. I received a text with my order number before I left the store. As promised I received a call the next day with my diagnosis. Very helpful and customer service is top notch!

Seth was very accommodating and had computer repaired quickly...I am not very tech savvy and it is…read morereassuring to have someone close by with the knowledge that I lack...

We went into this Verizon store to upgrade our phones to iPhone 17's. My husband and I worked with…read moreTyler, the store manager. He was incredibly nice and very helpful. He walked is through the new upgrades and even helped my husband figure out how to connect his hearing aides as they are very important to my husband's job and life. He even went outside in the freezing weather to help get the phone mount and cable hooked up for the phone, so it worked in my husband's truck. We were treated with kindness and knowledge and could not be happier with the manager and the techs that work there. We have done business with this store in the past, currently, and will continue to go there in the future. Thank you!!! Nadine

We liked the sales people at this Vrizon. They were helpful and did not rush us. Very happy so far…read morewith our product. I love the Apps that came with my LG products. Service is very spotty in some areas in our are but still would recommend. I bought a dual screen phone but there is no case made for it when both screens are attached. It was recommend that you use the second screen when you are at home. Disappointing. I have my tablet to use while I am home so the extra screen is just a geimic to me. The sell it for doing gaming. So it you are a gamer this may a good but9 for you. I liked tje size of the phone so I bought it. LG 6 5G Thin Stream? Not sure. I do not have it with me while I am writing this review, I will add pictures later...

First off, the person who answers the phone at this number is not at the same location as this…read morekiosk in the Eastview mall, so there was a lot of confusion about which location had inventory for a specific repair. Once all that was settled, the two guys helping me were very nice, but ultimately the battery they installed would not charge. So, they had to remove it, put my old battery back in, and refund my money. They don't use genuine Apple parts and whoever is sourcing their supplies is giving them old stock. I ultimately had to go elsewhere to get my phone battery replaced.

I needed my iPhone X back glass replaced after it cracked. I want to the Apple store and they said…read moreit would cost $600 to get it fixed and that I should just buy a new phone. Then I went to Cellaxs and Mouhuad Souleymane was about to replace the glass for a fraction of the price of Apple in less than 2 hours. He was very polite and professional. I will definitely use them in the future. Very convenient!

Dropped my phone off the tailgate and it ended up getting run over in the road. I needed a…read morereplacement fast, so I called the Penfield location and had a great experience from start to finish. Pemell Jackson was awesome, relatable and understanding since apparently this kind of thing happens more often than you'd think He was super helpful and personable, had me in and out in under 80 minutes, which was perfect for my busy day Thanks again! This location has new advisors, highly recommend.

Will at Penfield Verizon set my family up with 3 new iPhone 12's ! Smooth , fast , efficient…read moreservice. Love the longer battery life , improved camera , highly recommend working with Will. Super knowledgeable and personable. Mike R Penfield Verizon 5 stars