Well I have had my MacBook Pro for about ten years and have never had issues with it. When I got my…read moreMacBook I called Norton antivirus and told them I would no longer need their services because I have a MacBook and they said congratulations on your purchase. Somehow my MacBook got infected with a Malware. Louis at Mac to Mac was able to identify the problem and fix it immediately. He explained all the actions taken to resolve the problem and what to watch out for going forward.

Louis is an amazing guy! This is my third visit to Mac to Mac Services, and Louis always solves my…read moreissues--even when I think there is no fix! Most importantly, Lou understands how important my problems are, and he works with confidence to solve my issues. This is THE place to go. Prices are very reasonable and you won't ask for a greater guy to work with. He talks through the process so you understand the problem and then offers up great solutions for making you aware of what you can do in the future. I am so glad I found Mac to Mac Services! Thanks, Louis, for your great work!

Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

Gates Trolley blvd has green light network…read more They installed it last year People already have it Real fast

Service went out right before the bills game, my neighbor couldn't even get anyone to answer a…read morephone. Not me, learned my lesson. As bad as time warner is, it's better than greenlight. Enjoyed watching the bills beat the dolphins!

Update 4/20/26 - (I received no prompting to post this - I just want to close this chapter in my…read morelife.) FINALLY! IT HAPPENED! I met someone who I later discovered works in the local office. She did an internal request/follow-up on the status of the pole. Magic happened, and I received a call from "Dave" on 4/3 that the pole was to be removed about 4/6. That day came and went - nothing happened (which I have come to expect so not surprised). I receive another call from Dave 4/17 apologizing that some things got mixed up and they should be there the following week (and I also found he was having a serious medical issue and was managing this on his laptop from the Hospital). Monday, 4/20, a team showed up, moved the wires to the new pole and removed the old pole! (See Photo) While the two people that made this happen are both MORE than "5-Stars", I can't give a higher rating than 2 to Frontier due to the years that have elapsed for this to happen. I have appreciated my now-pleasing view out my kitchen window the past 2 mornings, and I want to send a HUGE personal "THANK YOU" to Teresa and Dave for your work in moving this very old mountain for me!

We've had Frontier, former Rochester Telephone for over 30 years for our landline but will soon end…read moreour service with them. Two weeks ago, coming home from a trip we noticed that there was no dial tone, so we called Frontier. We got a date for a tech to come out nine days later. Quite a long time without service we are paying for, but oh well. On the day the tech was supposed to come we made sure to be home, waited all day and then found out at night that our service had been rescheduled for 12 (!) days later, which will be three weeks after we reported it. No reason, no contact! We called a number of times but either got no explanation let alone solution, or promises ("we will put you on the emergency list, someone should be there today or tomorrow") which never materialized. This isn't terrible customer service, it's NO customer service. Fortunately there are alternatives so that we can soon say goodbye to Frontier.