The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

Dropped my phone off the tailgate and it ended up getting run over in the road. I needed a…read morereplacement fast, so I called the Penfield location and had a great experience from start to finish. Pemell Jackson was awesome, relatable and understanding since apparently this kind of thing happens more often than you'd think He was super helpful and personable, had me in and out in under 80 minutes, which was perfect for my busy day Thanks again! This location has new advisors, highly recommend.

Will at Penfield Verizon set my family up with 3 new iPhone 12's ! Smooth , fast , efficient…read moreservice. Love the longer battery life , improved camera , highly recommend working with Will. Super knowledgeable and personable. Mike R Penfield Verizon 5 stars

Very honest and respectful. Port was the issue and he cleaned it to be sure but it will need…read morereplacement and because I was not ready to commit to replacing the port for the price quoted and it wasn't just an issue of cleaning he did not charge me anything for my visit.

If I could give this place a negative rating, I genuinely would…read more This operation is a complete farce. A straightforward warranty repair spiraled into a parade of excuses: first later today, then I'll call you tomorrow, then three weeks, and ultimately three months. They couldn't even provide a claim number until I contacted the insurer myself--something they should have handled from the start. Save yourself the frustration. Do not waste your time or your sanity here.

First off, the person who answers the phone at this number is not at the same location as this…read morekiosk in the Eastview mall, so there was a lot of confusion about which location had inventory for a specific repair. Once all that was settled, the two guys helping me were very nice, but ultimately the battery they installed would not charge. So, they had to remove it, put my old battery back in, and refund my money. They don't use genuine Apple parts and whoever is sourcing their supplies is giving them old stock. I ultimately had to go elsewhere to get my phone battery replaced.

I needed my iPhone X back glass replaced after it cracked. I want to the Apple store and they said…read moreit would cost $600 to get it fixed and that I should just buy a new phone. Then I went to Cellaxs and Mouhuad Souleymane was about to replace the glass for a fraction of the price of Apple in less than 2 hours. He was very polite and professional. I will definitely use them in the future. Very convenient!

I have been a small business customer for years now. I have peace of mind that my data is backed…read moreup daily and is kept safe in the event of an emergency. Offsitedatasync has always been available for support questions and billing questions whenever I have reached out to them. CEO Matthew Chesterton ensures great customer service and is available with specific concerns. I will continue to be a loyal customer as safeguarding data becomes more and more important.