I had my iPhone 15 repaired at the iFixandRepair location inside Walmart in Henrietta, NY in late…read moreJune after the owner said the screen lines were caused by overheating from water exposure. I didn't use the phone for about a week, and when I turned it back on the exact same issue returned within a week with lines across the screen and a completely non‑responsive touch display. When I brought it back to the ifixandrepair store on 8/3, the owner told me the failure was because I chose the "cheaper $100 screen" instead of the $160 option. If the $100 screen is known to be that poor of quality, it should not be sold to customers! The repair failed in under three weeks, yet the store owner refused to refund the original repair, offer a discount or provide any meaningful solution. The owner's attitude was indifferent and dismissive, and the 14‑day warranty for a repair that fails almost immediately is unacceptable. I'm sharing this bad experience, which was frustrating, cost me time and money. Beware of this ifixandrepair store located inside the Walmart in Henrietta, NY.

Very honest and respectful. Port was the issue and he cleaned it to be sure but it will need…read morereplacement and because I was not ready to commit to replacing the port for the price quoted and it wasn't just an issue of cleaning he did not charge me anything for my visit.

If I could give this place a negative rating, I genuinely would…read more This operation is a complete farce. A straightforward warranty repair spiraled into a parade of excuses: first later today, then I'll call you tomorrow, then three weeks, and ultimately three months. They couldn't even provide a claim number until I contacted the insurer myself--something they should have handled from the start. Save yourself the frustration. Do not waste your time or your sanity here.

The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

Located in a pawn shop I was a little dubious but he did a great job at a reasonable price.read more

From the owner: With 10 years in mobile phone repair experience, walk in today to get your phone fixed. Same day…read moreservice available. Lowest prices guaranteed.

I took my ipad there to get a new screen right before Christmas. I was assured 20 minutes. Over…read morean hour later and it comes back to me with a white bordered screen (original was black, ok, no big deal), but power button that had worked before does not work anymore. Get home - half hour commute and wifi and bluetooth don't work and there is debris under the new screen. A little over a week later, I get back and they send me to the other kiosk and I talk to Josh. He remembers me and my ipad, apologizes for being so swamped. He was able to clean up the screen, but would call me back within a week to let me know the wireless cable/wifi cable was in. I text Josh a week later and got a response, "I'm sorry sir, I will check when I get into work." That was over two weeks ago. In the meantime, I took it to Fixinazip in Henrietta, it was fixed in one hour, though I'm out another $100 and they took care of both issues. Avoid this place. I should've trusted my instincts.

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.