Genius Repair is THE place to get your electronics device fixed!!! I took my iPhone 5c in for a…read morepopped screen. Not only did he explain why it was popping but also the few ways of fixing it and restoring it to like new condition. The price was very reasonable and my phone looks and works like it's brand new!!! We also took in one of my daughters phones to be looked at. He easily explained that it wasn't worth spending the money to fix. It would be cheaper to just buy a new one and they told me by how much. Thanks so much Genuis Repair for your honest work!!!!!!

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

I had my iPhone 15 repaired at the iFixandRepair location inside Walmart in Henrietta, NY in late…read moreJune after the owner said the screen lines were caused by overheating from water exposure. I didn't use the phone for about a week, and when I turned it back on the exact same issue returned within a week with lines across the screen and a completely non‑responsive touch display. When I brought it back to the ifixandrepair store on 8/3, the owner told me the failure was because I chose the "cheaper $100 screen" instead of the $160 option. If the $100 screen is known to be that poor of quality, it should not be sold to customers! The repair failed in under three weeks, yet the store owner refused to refund the original repair, offer a discount or provide any meaningful solution. The owner's attitude was indifferent and dismissive, and the 14‑day warranty for a repair that fails almost immediately is unacceptable. I'm sharing this bad experience, which was frustrating, cost me time and money. Beware of this ifixandrepair store located inside the Walmart in Henrietta, NY.

The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

Very honest and respectful. Port was the issue and he cleaned it to be sure but it will need…read morereplacement and because I was not ready to commit to replacing the port for the price quoted and it wasn't just an issue of cleaning he did not charge me anything for my visit.

If I could give this place a negative rating, I genuinely would…read more This operation is a complete farce. A straightforward warranty repair spiraled into a parade of excuses: first later today, then I'll call you tomorrow, then three weeks, and ultimately three months. They couldn't even provide a claim number until I contacted the insurer myself--something they should have handled from the start. Save yourself the frustration. Do not waste your time or your sanity here.

I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.

Finding it was the hardest part of the experience(In the back of the clothing store.)…read more Once I go there, guy friendly, told me $120 for an iPhone XR screen repair. Cheapest around was from another place for $100, but they were rude. Did it in 10 minutes. I literally stood in the store, thinking it would take 45+ And, right as I was about to ask if I should leave, he finished. Dudes a badass, friendly, and superb service. Will be back for future repairs.

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

The owner is brialliant and can create solutions never thought possible for your issues. Worked…read morewith agent mobile for a short period of time, but gained many great applicable skills! Highly recommend

Took my laptop here for repair. Brian was excellent. Very attentive and patience explaining…read moreeverything. I received a text with my order number before I left the store. As promised I received a call the next day with my diagnosis. Very helpful and customer service is top notch!

Great guy, great service, great work. Definitely come here for your gaming rig needs.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!