After having a terrible experience on an installation with Best Buy, we were pleasantly surprised…read moreto find the Stereo Shop. We needed a radar detector hardwired in to switched power. They were able to fit us in quickly and do the job that Best Buy could not. They were professional and friendly. The work they did in the car was extremely neat, they did a nice job, and did so for a very reasonable price. In fact, they were even on the lower end of the price range they quoted us. They have made us a customer, as in any future vehicles we purchase, we will come here FIRST.

What a great experience again with Chris at the Stereo Shop. He was very helpful on all three phone…read morecalls I made to him trying to figure out issues with my marine stereo system. When I took in the amp believing it was the problem he spotted an issue and sent me home to try again. It worked! He didn't make any money from me but gave incredible service. I would recommend anyone call or visit them first. I don't remember feeling this good about customer support. An absolute 5 star rating.

Wow, just wow! I have first used Dave Digital approximately 10 years ago when we set up a home…read moretheater system when we decided to purchase a new flat screen tv for our home. The staff at that time spent many hours with us to configure a system and to explain the products needed and the prices of each item. We had bought a Samsung Series 8+, Definitive Technology rear speakers, a DT center speaker, a Surfire subwoofer, and a Denon AVR Theatre Surround Receiver. We scheduled a instillation and the crew came over a few weeks later and installed everything to perfection. They set up the system took the specific readings for the speaker layout and set it up and trained us so it was a fun and exciting process. Fast forward 10 years and I decided to upgrade my front speakers that I had bought in 1989 and start shopping around for a new pair. I settled on the Bowers and Wilkins 704 S2. So now I got the bug to start playing vinyl again and went back to "Dave" to look for a turntable. Dave Lane personally helped me decide which turntable would be suitable for my system and showed me the Rega line. I did not want to break the bank for a turntable and after listening to the p2 I decided it would work just fine for my listening needs. I was advised that it would require a pre-amp, (not too expensive) to be able to use with my Denon AVR receiver. Dave went over how to install it, very simple, and set the tone arm to the correct weight and anti skate setting. So now I was not done I enjoyed the experience and service of Dave and had a good connection with him, (we are both the same age and business owners), that I did bite the bullet and purchased a new NAD AV Surround Amplifier to replace my original Denon which by the way still works beautifully. The New NAD is a magnificent product, although expensive upfront, it will bring years of listening pleasure and enjoyment to our family. It puts a smile on my face every time I see and use it. There were some issues with getting it set up but Dave personally came over after work and spent a fair amount of time helping to get it set up correctly. I can not say enough about Dave and his crew. His expertise and products are top notch and can manage to fit entry level components to state of the art under one roof. I highly recommend Dave's Digital. You will be treated right and they we listen to your needs and offer suggestions with sales and service and make sure you are totally satisfied.

Had them come out to quote ethernet install in my home. I received their quote…read more The following contract terms I found to be onerous I agree that the Seller retains title to the equipment and materials furnished until final payment has been made. If payment is not made as agreed, Seller can remove said equipment and materials at the Seller's expense. Any damage resulting from said removal shall not be the responsibility of the seller. This paragraph in the contact were not agreeable to me. Imagine a plumber or election coming back into your home and ripping out the pipe or electrical wires if there is a Job problem and payment is being with held until fixed. I don't trust this company. My take away is that the have too many unsatisfying customers that did not pay due to unsatisfactory work. My personal conjecture.

Back in the day, there were a good number of high end audio dealers that were knowledgeable and…read morecommitted to customer service. Now there are maybe a couple left as the interest in audiophile equipment is fading. I unqualifiedly recommend working with Lance at Forefront Audio. He is more knowledgeable and helpful than the competition. Don't be fooled by the small storefront. He handles a large array of equipment and will help you find the best solution to your audio needs. Its also worth noting that his familiarity with vintage audiophile systems (like mine) is second none.

I was new to audiophile quality gear when I started shopping at Forefront, Lance was patient,…read moreextremely knowledgeable, spent hours with me answering questions and helping me figure out what kind of equipment I would likely need for my listening space, without pushing the most expensive items within my budget, and in fact, on several occasions recommend that I did not invest in a piece of equipment that he believed was more expensive than needed at the time, or trying to get me to but what he thought was the "right" choice, instead, he just gave me my options and allowed me to make my own decisions, he has allowed me to audition and A/B test equipment in my own home, and has delivered and picked up speakers that were too large for me to transport myself, and all without any guarantee I would even make a purchase, and because if this meticulous level of costumer care, there is a really nice community of audiophiles that hang out at his shop, Lance made what could have been an overwhelming and intimidating experience really comfortable and enjoyable, I would not shop anywhere else for high end audio.

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

asked to learn more about my project. Have not heard back since replying. Not sure if they are…read morejust busy or no longer interested.

The computer shop looks good. I have a Macbook that has water damage. It doesn't turn on. I went in…read moreto get a quote but it was above my budget. So I just decide to buy a new one.

From the owner: We stand apart from the 'Geeks' and impersonal computer stores though our old-fashioned…read morepersonalized service, certified experience, and broad expertise. Rochester's Personal Technology Expert makes House Calls! * Computer Services for MAC & PC: Computer Setup; Computer Troubleshooting; Virus, Spyware and Malware Removal; Fix Windows Errors & "Blue Screen of Death"; Performance Tune Up; Computer Upgrades; Hard Drive Recovery & Replacement; Upgrade Windows or MacOS; Transition from Windows to Mac. * iPhone & iPad: Setup, Troubleshooting, Tutorials & More. * File Transfer, Backup & Data Recovery: We can help you back up BEFORE disaster strikes, or help with File Recovery after the fact. Did you purchase a new computer? We can transfer your files! We can also recover Data from failed or failing hard drives! * Personalized In-Home Computer & Technology LESSONS! Topics include: Computer Software (MAC & PC), Internet Banking, Mastering Facebook & Social Media, iPhone® & iPad® & More * TV, Stereo & Electronics: What to Buy, How to Use It; Installation & Setup; Home Theater Picture & Sound Optimization; TV Wall-Mount Installation; Consolidate Multiple Remotes Into a Single Intuitive Remote Control * We do *not* repair damaged laptops, televisions, or other electronics.

Completely unprofessional. I absolutely wouldn't trust or use them. Don't waste your time or energyread more

From the owner: Our Business Specializes in Home Theater and Home Automation Installation, Sales, and Services.read more

I definitely recommend Roc Tech and will use them again for future projects!…read more I found them on Yelp and they responded quickly. We talked on the phone and he was able to come out same day to give us a quote. It was very reasonable and he came a few days later to do the job! We had a ceiling fan installed as well as two recessed lights. He put new light switches for them as well. Work was done efficiently and cleanly.

I paid more than the full estimate however, the full job of mounting a new TV and connecting to…read moreSpectrum service (existing) for an 87 year old women, was only HALF done. They denied that i had asked for the IT portion but, it was in writing. Despite leaving a conciliatory 3-atar rating on Thumbtack and saying that the workman was nice, I have been accosted for HOURS with aggressive and combative texts because he thought my review was unfair. Only now (too late) I looked at his other recent reviews. They are 1-star reviews. Mine was GENEROUS!!! Please avoid these guys at all cost. They are super-rude and aggressive. And for an electrical company to be unable to connect a functional Spectrum Xumo box to a new TV, and then deny they were asked to do so, is inexcusable. What's more, they quoted $80 and I paid $95 for a half-finished job because I thought the guy who came out was nice. Boy was I wrong!!! These people are a bunch of aggressive, bullying, creeps!!! I would be happy to share their angry texts over a 3-star review (on Thumbtack). If I could change it to 1-star, I would. I am now giving them 1-star for HIGHLY UNPROFESSIONAL BEHAVIOR. AVOID!!