Wow, just wow! I have first used Dave Digital approximately 10 years ago when we set up a home…read moretheater system when we decided to purchase a new flat screen tv for our home. The staff at that time spent many hours with us to configure a system and to explain the products needed and the prices of each item. We had bought a Samsung Series 8+, Definitive Technology rear speakers, a DT center speaker, a Surfire subwoofer, and a Denon AVR Theatre Surround Receiver. We scheduled a instillation and the crew came over a few weeks later and installed everything to perfection. They set up the system took the specific readings for the speaker layout and set it up and trained us so it was a fun and exciting process. Fast forward 10 years and I decided to upgrade my front speakers that I had bought in 1989 and start shopping around for a new pair. I settled on the Bowers and Wilkins 704 S2. So now I got the bug to start playing vinyl again and went back to "Dave" to look for a turntable. Dave Lane personally helped me decide which turntable would be suitable for my system and showed me the Rega line. I did not want to break the bank for a turntable and after listening to the p2 I decided it would work just fine for my listening needs. I was advised that it would require a pre-amp, (not too expensive) to be able to use with my Denon AVR receiver. Dave went over how to install it, very simple, and set the tone arm to the correct weight and anti skate setting. So now I was not done I enjoyed the experience and service of Dave and had a good connection with him, (we are both the same age and business owners), that I did bite the bullet and purchased a new NAD AV Surround Amplifier to replace my original Denon which by the way still works beautifully. The New NAD is a magnificent product, although expensive upfront, it will bring years of listening pleasure and enjoyment to our family. It puts a smile on my face every time I see and use it. There were some issues with getting it set up but Dave personally came over after work and spent a fair amount of time helping to get it set up correctly. I can not say enough about Dave and his crew. His expertise and products are top notch and can manage to fit entry level components to state of the art under one roof. I highly recommend Dave's Digital. You will be treated right and they we listen to your needs and offer suggestions with sales and service and make sure you are totally satisfied.

I stopped into the office at 3445 Winton Place, and had a conversation with an employee about my…read morehome theater needs with the understanding that I would be receiving a call back to schedule a home visit. After two weeks of not hearing anything, I reached out via the website, and was told I would get a call back to schedule something. I did not. After reaching out a third time, I received a call back; unfortunately, the person I was speaking with was somewhat rude and dismissive when I gave them the project information; they lectured me on the work required on the electrical installation (all things I was aware of, including the need to cut large holes in the ceiling). I let them know that I was no longer interested in working with them. Very disappointed in my experience with DAVE Digital Audio.

Completely unprofessional. I absolutely wouldn't trust or use them. Don't waste your time or energyread more

From the owner: Our Business Specializes in Home Theater and Home Automation Installation, Sales, and Services.read more

Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

Great Customer Service- Customer service with the SecuritiSmart team was top notch. My home had a…read moredated (1993) security system. Having been with our former provider for many years we had issues that never seemed to get addressed. The SecuritiSmart team updated my home with state of the art improvements. Not only has my home security been brought out of the dark ages, but we now have peace of mind knowing our family is protected. Working with a locally owned business that truly cares about its customers is very important to me. Kudos to a job well done!!

From the owner: Home security, fire protection, home automationread more

Yesterday I received in invoice from Action Security for the alarm system at the business. I have…read morebeen a client with them for several years. In 2023 I renewed my contract and upon renewing the contract they failed to enable the automatic billing. Yesterdays invoice had several months of late fees. The Business Office has called and I have asked for them to mail me an invoice each time. Yesterday they sent me a ledger of charges going back to 06/2023. Where are the invoices? I still have not received any invoices and today an email from the business office is agreeing to split the late fees. The Business Manager replied to an email that I assume was not directed to come to me and to a member of the accounting team. The message stated "Looking back at the few emails regarding Tuxedos K9 no where do I see him asking to stop auto pay. And you are correct he is not a nice person." Class Act customer service! So where are my invoices and is this so difficult! Am I the only business that requires an invoice to pay for services?

From the owner: Action Security & Communications is a trusted electronic security provider based in Rochester, NY…read more For over 30 years, they've provided residents with quality products along with fast, professional service. They offer fire alarm and security system installation to both residential and commercial customers. With their help, you can keep an eye on your property, even while you're away. Safety and security are the top priorities of any home or building owner. It's hard to relax at home or run a business if you're always worrying about property loss or damage. Electronic security is an investment in your property and your peace of mind. To keep your home or business safe and secure, Action Security & Communications provides the following products and services: * Home Security Systems * Access Control Systems * Fire Alarms * Alarm Monitoring * Camera Systems High standards for security system design and installation has made Action Security & Communications the area's preferred electronic security providers. With products and services backed by cutting edge innovation, they stay ahead of the curve and on top of their game. Learn more about the products and services offered by Action Security & Communications by visiting their website. You can also give them a call at (585) 232-1410 to set up an installation