After having a terrible experience on an installation with Best Buy, we were pleasantly surprised…read moreto find the Stereo Shop. We needed a radar detector hardwired in to switched power. They were able to fit us in quickly and do the job that Best Buy could not. They were professional and friendly. The work they did in the car was extremely neat, they did a nice job, and did so for a very reasonable price. In fact, they were even on the lower end of the price range they quoted us. They have made us a customer, as in any future vehicles we purchase, we will come here FIRST.

What a great experience again with Chris at the Stereo Shop. He was very helpful on all three phone…read morecalls I made to him trying to figure out issues with my marine stereo system. When I took in the amp believing it was the problem he spotted an issue and sent me home to try again. It worked! He didn't make any money from me but gave incredible service. I would recommend anyone call or visit them first. I don't remember feeling this good about customer support. An absolute 5 star rating.

High price, low quality, not attentive to customer needs. Only cares about money. Low class.read more

We moved into a townhouse in February 2017 and needed three GFCI and two regular breakers replaced…read more I spoke with Lucas and was quoted $150 for parts and labor. I then got a bill for $618. They sent two electricians for a one person job, and charged $90 per GFCI switch. You can buy them at Lowes for $50. I called Lucas to discuss this and would receive a run around from him. He wouldn't call me back. Now March of 2018 I received a letter from a collection agency. I contacted this company again and spoke with the office manager. She investigated the issue and reported: yes I was quoted $150, yes there was a massive communication break down admitted by Lucas, No they did not contact me regarding the difference in the quote verse what they saw at the home, Yes all businesses mark up their parts by 300%. This is a scam business and they should be ashamed of themselves. I am glad to pay the collection agency so they do not get the full amount.

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

asked to learn more about my project. Have not heard back since replying. Not sure if they are…read morejust busy or no longer interested.

Back in the day, there were a good number of high end audio dealers that were knowledgeable and…read morecommitted to customer service. Now there are maybe a couple left as the interest in audiophile equipment is fading. I unqualifiedly recommend working with Lance at Forefront Audio. He is more knowledgeable and helpful than the competition. Don't be fooled by the small storefront. He handles a large array of equipment and will help you find the best solution to your audio needs. Its also worth noting that his familiarity with vintage audiophile systems (like mine) is second none.

I was new to audiophile quality gear when I started shopping at Forefront, Lance was patient,…read moreextremely knowledgeable, spent hours with me answering questions and helping me figure out what kind of equipment I would likely need for my listening space, without pushing the most expensive items within my budget, and in fact, on several occasions recommend that I did not invest in a piece of equipment that he believed was more expensive than needed at the time, or trying to get me to but what he thought was the "right" choice, instead, he just gave me my options and allowed me to make my own decisions, he has allowed me to audition and A/B test equipment in my own home, and has delivered and picked up speakers that were too large for me to transport myself, and all without any guarantee I would even make a purchase, and because if this meticulous level of costumer care, there is a really nice community of audiophiles that hang out at his shop, Lance made what could have been an overwhelming and intimidating experience really comfortable and enjoyable, I would not shop anywhere else for high end audio.

The computer shop looks good. I have a Macbook that has water damage. It doesn't turn on. I went in…read moreto get a quote but it was above my budget. So I just decide to buy a new one.

From the owner: We stand apart from the 'Geeks' and impersonal computer stores though our old-fashioned…read morepersonalized service, certified experience, and broad expertise. Rochester's Personal Technology Expert makes House Calls! * Computer Services for MAC & PC: Computer Setup; Computer Troubleshooting; Virus, Spyware and Malware Removal; Fix Windows Errors & "Blue Screen of Death"; Performance Tune Up; Computer Upgrades; Hard Drive Recovery & Replacement; Upgrade Windows or MacOS; Transition from Windows to Mac. * iPhone & iPad: Setup, Troubleshooting, Tutorials & More. * File Transfer, Backup & Data Recovery: We can help you back up BEFORE disaster strikes, or help with File Recovery after the fact. Did you purchase a new computer? We can transfer your files! We can also recover Data from failed or failing hard drives! * Personalized In-Home Computer & Technology LESSONS! Topics include: Computer Software (MAC & PC), Internet Banking, Mastering Facebook & Social Media, iPhone® & iPad® & More * TV, Stereo & Electronics: What to Buy, How to Use It; Installation & Setup; Home Theater Picture & Sound Optimization; TV Wall-Mount Installation; Consolidate Multiple Remotes Into a Single Intuitive Remote Control * We do *not* repair damaged laptops, televisions, or other electronics.

I had a Nest doorbell installed and was happy with the service. I would recommend it for the…read moreconvenience, the service will depend on the tech, but mine was very good. Friendly, knowledgeable, on time and professional.

Service was courteous and timely but they failed to remove the malware that is causing my computer…read moreproblems.

Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.