The crew at VIP kicked butt on the seamless gutter install on my new construction home!…read moreProfessionalism from the beginning talking to the project manager Rafael, to the end shaking hand with the guys on the day of install. Very happy with how everything came out!

Had a very good experience with VIP Gutters from the beginning to the end. Very professional and…read morefriendly. I was very impressed with the job they did on my property in Victor, NY. I was given a discount based on my military past, that was an extra surprise. The price and quality work was well worth it.

Had a roof put on our house. Partial tear off. Only replaced the plywood that was needed. Did…read morenot try to oversell us anything. They did a fantastic job. Crew was on time, friendly and hard working. They were a pleasure to work with from the beginning to the end. And their clean up was superb.

My roof had a "warranty" for 10 years. It was already degrading a bit and one of my skylights was…read moreleaking inside during a rainstorm. They said by stopping the rain from pouring into my house it negated the warranty. They said they would tend to only the top and sides of that particular skylight. While they were polite, I would have expected a bit more than that. Needless to say, I decided to have my seven year old roof replaced by another company.

I am very pleased with the service I received from ROC Gutters. The quality of the gutters is…read moregreat, installation was excellent and the price was fair. I just renovated a Tudor in the Browncroft area and the gutters were the final touch. I'm a very satisfied customer

We've had A Plus clean our gutters for the last few years. The gentlemen were polite, efficient,…read moreknowledgeable, and checked all of the gutters and downspouts (ours go into the ground). They checked that the gutters are all pitched correctly, and recommended we trim the over hanging branches, etc. We will schedule with them again in the Fall after the leaves are done.

As per the owners response to my review posted below: Simply inaccurate. Not suggesting he is…read moredishonest, but maybe his record keeping is as bad as his customer service. He said I called "a few times" - I called 10 times. Once to schedule. Twice to confirm after some weirdness. And the seven dates listed below spread out over a month. Their recording did say they weren't taking on new business. Since I had scheduled it previously, and verified, I should not have been included in the "new business." My messages all said something along the lines of, "I heard your message. We've been scheduled for some time, please have someone call me back to confirm my house will still get done, yaddah yaddah yaddah..." It was have taken him 90 seconds to return one of my many messages - way less time than it took him to pen his response to me below. -- The first time we used them they were fine. The second time, they screwed me over real bad. I called two weeks before Thanksgiving and scheduled two service visits to have our gutters cleaned - one to happen immediately, and other to happen the week after Thanksgiving. I explained why (they were full, a storm was coming, and we needed them cleaned immediately or it causes flooding in our house, the next visit would be at the end of the season after our trees were done with the cycle). I got a voicemail the day after our first visit was scheduled - the worker came to our home but decided not to do the job, because he saw a for sale sign out in front of it, and said we should wait until our house sells so they were clear for the inspection (1. Not his decision to make, 2. We had scheduled two services, so this was already addressed). I got a hold of him, asked him to come back, told him we had two services scheduled, and CONFIRMED that we had two services scheduled. They never showed up for the second service after Thanksgiving. I left messages on 12/1, 12/11, 12/13. 12/15, 12/19, 12/21, and 12/26. I asked to please have someone call me back, so I would know if they screwed up their end again (worded much nicer at the time), or if they were just running behind due to weather. They still have not found me human enough to return my call. Now my gutters are full, covered with ice and snow, and I'm trying to sell my house. There are lots of gutter people out there. Go find another one who might show you an iota of respect and might succumb to showing some appreciation for their customer's time, money, and homes.

have been using anderson window cleaners for years excellent work always and prompt service ,read more

Used them a few years back and they broke 2 screens. They said they would come back and repair…read morethem. After many calls and no response I took them to the hardware store for repair and swore to never use Anderson again!

I am baffled by my experience. Recently called to get a quote on a roof leak. My realtor gave me a…read morefew suggestions, Mr. Fussy being one of them. I left a voice message over Memorial weekend anticipating I would get a call back after the holiday. I did, but I missed the call. Called back later in the day and left another message. I didn't hear back until a couple of days later. I spoke with Sherry who seemed friendly and down-to-earth. Scheduled for Scott to come the next morning. The next morning came but no one showed up. NO ONE SHOWED UP. I waited an hour before calling to follow up. Of course, no one answers so I leave a message. Never received a call back to this day and it has been a week. I have never had an experience where a business didn't want business. Mind-blown. Look elsewhere. Definitely call someone who answers and wants the job.

Had metal roof done on my business Fab-Weld a few years back. We have since had the flat membrane…read moreroofs done including structural repairs, new drains, and trim. Work and experience was excellent, they followed up to make sure all was satisfactory.

Was putting off getting my 30 year old roof replaced even though I knew it needed to happen. And it…read morewasn't only because of the cost, but because of the high pressure salespeople. I hate dealing with those. Vinny the owner, driving by, saw my roof and offered to give a quote. Seemed like a personable sort of guy so I took him up on it, Was very low key, gave me a great quote and a quick start time. And I knew it was a low quote because a neighbor had work done within the year (with popular company), but at a lot more. Everything happened on the timeframe discussed and Vinny kept me updated the whole time. The whole roof was replaced in a day, looks great by the way. The crew kept the mess to a minimum and actually left my sidewalk and driveway cleaner that then when they arrived. They took great lengths to clean EVERTHING afterwards. I would highly recommend ROC City, you won't regret it

They did a great job on my roof. Full tear-off of 2 layers, replacement of rotted boards, and new…read moreroof. The crew did great work and finished everything in one day, including cleanup. All at a very reasonable price. Highly recommended.

Met Anthony for the 1st time. Hands on and extremely knowledgeable. After inspecting our roof…read moreleakage problem, he gave us some very useful advice which will help us determine what to do down the road. If professional repairs are needed, we'll be calling him back for sure !! Thanks Anthony. John

Came out same day to give a free estimate on repairs - got on the roof and took pictures of various…read moreissues to show me, and gave advice on whether repair vs replacement made sense. Very clear communication about options and price felt fair. Kept me in the loop as he tried to find time in a busy schedule for my smaller repair job. Repairs were completed at the estimated price. Hassle-free experience and we will be using Giordano Roofing when we eventually need to replace our roof. Thanks Anthony!