Josh was quick in responding to my long distance request for service. (I am in NC) I wanted to give…read moremy daughter the gift of a clean house, including windows, inside and out, for Christmas. She loved the idea. Josh was helpful in coordinating with my daughter to set up the appointment. The person, Marion, who did the cleaning did a magnificent job. My daughter reported that Marion was efficient and thorough, along with being very pleasant. My daughter, a working mother and wife, keeps a nice house. But her schedule doesn't allow for the deep cleaning that Marion did. I am a discerning consumer and I can't think of any improvements that this company needs to make. Good job Josh! And thanks again Marion. Give Tidy Up a try. I think you will be very happy with their services.

They did a good job of cleaning my refrigerator and stove. They were not able to get much else done…read morein my house in the time allotted. He was supposed to return to finish but never came. Owes me money for the unfinished job and waiting but haven't received anything.

An absolutely fantastic, easy, seamless experience with Empire Gutter Cleaning. They let us know…read moreexactly how much our gutter cleaning would cost prior to showing up, showed up at exactly the time they said they would, were in and out in no time at all, and called us to confirm they would be coming ahead of time. What could be better? AND we got the job that we asked for done to perfection?! Boom. When my partner called to get this set up, office staff gave them him two different weeks that the team could come by. They (as all gutter cleaning companies around this time of year) do book up pretty quickly, so the sooner ahead you can call, the better. The best part is that this service is completely contactless, and perfect for the outbreak we're experiencing here in Monroe county. They hop on your roof, leave you the bill, and are on their way in no time. We have an 1800 sq ft house and cost was ~$150, and this company will give you a free estimate prior to arriving. The lack of "oh no how much is this going to be" scariness was amazing and allowed us to budget accordingly. Our leaky basement will be no more and we're looking forward to using Empire Gutter Cleaning for a long time to come. Yay home ownership! So fun!

Did a great job, in and out quickly! I liked the online quote service and easy payment. Will…read moredefinitely use again. Good value

Would not recommend! This company is extremely unprofessional. We hired them to have our windows…read morecleaned. They were supposed to come after 1pm on 7/31/2026. At noon, they called to reschedule as some of their crew had called in sick. The job was rescheduled for 8/3/2026. They did not show up or call. After reaching out to them again, they were supposed to come on the morning of 8/5/2026. Again, they did not show up. Needless to say, we have now hired a different company to wash our windows. DO NOT WASTE YOUR TIME WITH THIS COMPANY!

I have 32 windows in my home as well as 2 skylights. Alex and his crew did a tremendous job. My…read morewindows sparkle. They also cleaned my deck and patio. They used a floor scrubber on my patio and it came out so clean. I would highly recommend them and will have them back again.

I got 3 quotes,, and these guys were the lowest. So I knew I might be disappointed. But they showed…read moreup on time, they were respectful of COVID precautions and they did an amazing job.

Used this service for the first time. Lots of positive things to say - reasonably priced (had…read moreseveral other quotes) , efficient, knowledgeable, and do a great job!! Will use them again and tell friends about them!!

The crew at VIP kicked butt on the seamless gutter install on my new construction home!…read moreProfessionalism from the beginning talking to the project manager Rafael, to the end shaking hand with the guys on the day of install. Very happy with how everything came out!

Had a very good experience with VIP Gutters from the beginning to the end. Very professional and…read morefriendly. I was very impressed with the job they did on my property in Victor, NY. I was given a discount based on my military past, that was an extra surprise. The price and quality work was well worth it.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

I've never gotten housecleaning before, so I didn't know what to expect. They were very quick to…read morecall me back. The price was average compared to other quotes I got. (I used request a quote on Yelp.) They had an opening the next day so they put me on the schedule. I had to split the payments into two and the phone rep was super patient in sending the invoice to make sure that happened. (FYI - you need to pay the invoice prior to cleaning.) I got a basic one time cleaning, which was two hours of the cleaner's time. I told her to start with/focus on the bathroom and kitchen, and she spent most of her time in the bathroom. As in almost the whole two hours. That's ok though, because afterwards it was immaculate, and I hate deep cleaning the bathroom the most so it was nice to have help with it. She did get to the counters and the kitchen sink, and the kitchen in general was looking nice too. The cleaning was really thorough, the cleaner was polite and professional. This was a once in a while thing because I had a voucher from work I could use, but I would book again.

I'm honestly flabbergasted that this place has such good reviews after my experience with them…read more They initially quoted me over 400 dollars to clean my 225sq foot apartment. After calling and talking to Scott I was given a more reasonable quote. Things seemed good, until it was time to click "accept" and confirm the cleaning. I checked, and they were still charging me over four hundred dollars to do a single cleaning of a 225sq foot apartment (one that isn't very messy, and with no special circumstances that would justify the price). After going back and forth with Scott, he finally admitted that their system didn't let them change the price, but that he would only charge me the amount that he had agreed to by word-of-mouth. I was VERY uncomfortable clicking on something where I was legally agreeing to have them charge me hundreds of extra dollars, with no recourse if they did. I especially worried because if their system was so opaque that they couldn't change the price in one spot, then what's to stop it from doing the same thing and charging me the higher amount, with Scott using the same excuse to say that there was nothing he could do about it. So I told him, flat out, that if they or their computer system charged me the higher amount rather than the lower amount that we had agreed to, then I would give them one-star reviews on review sites online, that I didn't have any desire to actually do this, but that this was the only method that I had to protect myself. Anyway, things seemed good after that. They charged the agreed amounts and did the monthly cleanings for several months. They missed spots every time - sometimes large areas - but Scott had warned me that they weren't going to have time to get it all every time. I got the strong impression that Flower City Cleaning rushes their cleaners - pushing them to be quick rather than thorough. Certainly moreso than other cleaning services that I've used when I lived in other places (their initial quote, before I jumped through a bunch of extra hoops and agreed to a word-of-mouth contract that didn't line up with the contract I was actually signing, was considerably higher than ANY quote I've ever received from a cleaning company - both in terms of companies that I've actually used, and companies that I've just received quotes from). Anyway, then I had my final cleaning. The person was about 25 minutes late (delays happen, and I certainly wouldn't be writing this if that was all that it was). I always go out while they're cleaning, and when I got home I found that in addition to the usual missed spots, they had clogged the toilet with half-dissolved cleaning cloths (something I only discovered when I tried to flush them). They always send an email asking how they did after each cleaning, so I clicked the lowest "very unsatisfied" button, and wrote "the person was more than 20 minutes late from the texted estimate, and then left a bunch of cleaning supplies in the toilet that completely clogged it. If this happens again then I'll leave bad reviews in more spots than just this email." - I honestly feel like I might have gone too far with the threat. I was pretty annoyed at the time. A heads-up would have been really bloody nice though, so that I didn't try to flush it and get like half an inch away from flooding my bathroom. They immediately terminated service. No explanation given beyond what seemed to be a copy-pasted paragraph with a bunch of stuff that seemed so disconnected from the situation that I can only assume means that they copy-paste the same thing every time. Was it because of the two threats to leave bad reviews? - Maybe Scott was just having a bad day and did it as a knee-jerk reaction? I honestly have no clue. I also have no clue how their reviews are so good - did I just get really unlucky and have both their computer system and their people screw up royally on me? Ultimately, all that I can do is move on to another company - hopefully one that takes responsibility for doing the job competently, and owns their mistakes when they make them.

I love this company! The work is always amazing and they do great with our dogs. The texting…read morefeature is fantastic And they are so personable. Thank you flower city cleaning!!! Rachel is so great with our dogs, it is easy having her around and she's so thorough! I recommend this service to friends and family.

Once again, a good crew for gutter cleaning. Efficient and cleaned up. That's why I have them back…read moreregularly.

We have used their services for residential window cleaning for a couple years now. I could not be…read moremore pleased with their work and for their friendly and professional workers.