Horrible Customer Service! Called them 5 times over a period of 2 months. Nobody would call me back…read moreto schedule window cleaning. Each time I was told someone would call me back. I spoke to Bryon. I had been using them for 6 years prior to that. I found out the Company had been sold and was owned by somebody in Ohio. It went right downhill after that. Don S. Webster,NY

Job Well Done Last week Window cleaning of Rochester…read moreserviced my two story home in Pittsford. The crew that came out was punctual, polite and most importantly professional. Their attention to detail was top notch and pricing was right on point. I highly recommend them.

Would not recommend! This company is extremely unprofessional. We hired them to have our windows…read morecleaned. They were supposed to come after 1pm on 7/31/2026. At noon, they called to reschedule as some of their crew had called in sick. The job was rescheduled for 8/3/2026. They did not show up or call. After reaching out to them again, they were supposed to come on the morning of 8/5/2026. Again, they did not show up. Needless to say, we have now hired a different company to wash our windows. DO NOT WASTE YOUR TIME WITH THIS COMPANY!

I have 32 windows in my home as well as 2 skylights. Alex and his crew did a tremendous job. My…read morewindows sparkle. They also cleaned my deck and patio. They used a floor scrubber on my patio and it came out so clean. I would highly recommend them and will have them back again.

The crew at VIP kicked butt on the seamless gutter install on my new construction home!…read moreProfessionalism from the beginning talking to the project manager Rafael, to the end shaking hand with the guys on the day of install. Very happy with how everything came out!

Had a very good experience with VIP Gutters from the beginning to the end. Very professional and…read morefriendly. I was very impressed with the job they did on my property in Victor, NY. I was given a discount based on my military past, that was an extra surprise. The price and quality work was well worth it.

I called to book an appointment for an estimate on a post construction clean up. Cameron (the…read moreowner) agreed to meet at the site today. He said he couldn't meet until 10:00 because he had to bring his children to school. I agreed that 10:00 would work for me, as the site is 50 miles from my home. When I was 5 miles away from the site, a text message popped up from Cameron saying he had to cancel in order to take his dog to the vet. ... and would I send pictures so he could work up a quote? Needless to say, I was not happy or impressed. He clearly was never intending to come at all. The meeting was scheduled at 10:00 and Cameron texted me at 9:53 to cancel. If he was actually intending to come, he would have been at the site or at least very close when he sent the text. There was very little concern for the value of my time- two hours out of my day to travel there and back with nothing accomplished. I must also point out, my husband and I are small business owners (of twenty years) as well and raised four children during those years. I understand the priorities AND the predicament. Why not a call or quick text an hour, 45 minutes, or even 30 minutes prior? At least I might have believed he had intentions of showing up.

I requested deep cleaning, starting with just a couple areas because I'm on a budget, and they…read moreworked with me to my satisfaction. The cleaning was excellent and extensive. I have knick knacks galore, a real dusting nightmare, and they got through it. I look forward to continuing to work with them.

We've had A Plus clean our gutters for the last few years. The gentlemen were polite, efficient,…read moreknowledgeable, and checked all of the gutters and downspouts (ours go into the ground). They checked that the gutters are all pitched correctly, and recommended we trim the over hanging branches, etc. We will schedule with them again in the Fall after the leaves are done.

As per the owners response to my review posted below: Simply inaccurate. Not suggesting he is…read moredishonest, but maybe his record keeping is as bad as his customer service. He said I called "a few times" - I called 10 times. Once to schedule. Twice to confirm after some weirdness. And the seven dates listed below spread out over a month. Their recording did say they weren't taking on new business. Since I had scheduled it previously, and verified, I should not have been included in the "new business." My messages all said something along the lines of, "I heard your message. We've been scheduled for some time, please have someone call me back to confirm my house will still get done, yaddah yaddah yaddah..." It was have taken him 90 seconds to return one of my many messages - way less time than it took him to pen his response to me below. -- The first time we used them they were fine. The second time, they screwed me over real bad. I called two weeks before Thanksgiving and scheduled two service visits to have our gutters cleaned - one to happen immediately, and other to happen the week after Thanksgiving. I explained why (they were full, a storm was coming, and we needed them cleaned immediately or it causes flooding in our house, the next visit would be at the end of the season after our trees were done with the cycle). I got a voicemail the day after our first visit was scheduled - the worker came to our home but decided not to do the job, because he saw a for sale sign out in front of it, and said we should wait until our house sells so they were clear for the inspection (1. Not his decision to make, 2. We had scheduled two services, so this was already addressed). I got a hold of him, asked him to come back, told him we had two services scheduled, and CONFIRMED that we had two services scheduled. They never showed up for the second service after Thanksgiving. I left messages on 12/1, 12/11, 12/13. 12/15, 12/19, 12/21, and 12/26. I asked to please have someone call me back, so I would know if they screwed up their end again (worded much nicer at the time), or if they were just running behind due to weather. They still have not found me human enough to return my call. Now my gutters are full, covered with ice and snow, and I'm trying to sell my house. There are lots of gutter people out there. Go find another one who might show you an iota of respect and might succumb to showing some appreciation for their customer's time, money, and homes.

My apartment looks so nice! Everything is shiny and sparkling. My bathroom and kitchen haven't…read morelooked this good since I moved in. Thank you tons! Hoping to have these ladies back!!

These two women were so professional and sweet. They did a great job cleaning my dusty, messy house…read moreand I feel so good about my home now! Not enough stars'!

The technician did a wonderful job. We are very pleased with the outcome of the carpet cleaning…read more We received courteous and professional service from setting of the appointment to completion. The job was done in a timely manner. The cost was very reasonable and we will certainly use this company again and recommend them. Happy I found this company.

We had our garage floor epoxied and our kitchen tile grout cleaned…read more.. Dave and his crew where always on the job on time and extremely professional. The garage floor looks amazing and the kitchen grout looks brand new. I would highly recommend Belview Floorcare!!! John S

This company is amazing. We did everything via text and he got the job done within days of me…read morereaching out. I had the company clean my windows as well as my gutters. Professional. And great customer service. I highly recommend them!!!