I needed approx 80 feet of gutters replaced on my 2 story colonial and after getting estimates from…read moreseveral local companies, chose Scott Gates and new Wave Gutter for the price. I was/am not disappointed with his work!! Very professional and the gutters look great. We finally had significant rain and they work perfectly. He even advised me on not having some work done on the facia that was in the original estimate. He saved me several hundred dollars. Highly recommend this company for gutter / facia work.

We have an old house in Spencerport with very high gutters. I would have cleaned them myself but as…read morestated, very high, even for my ladder. I searched several local companies including New Wave Gutters. I contacted approximately ten, some via phone, some via email, some via Facebook messenger and some via their contact form on their website. I contacted New Wave August 2nd 2021 by that last method. I never heard anything. I was answered by I.P. Home Improvements the same day I sent the note. I was contacted by a few others but I.P. Home Improvements had a decent price and availability. They were able to come out four days after initial contact. Again, never heard from New Wave. Then August 23rd at 8:46 PM mind you, after business hours and definitely after any time I am taking calls from numbers I don't recognize, I missed a call and received a voice message. That message went" "Hello, this is Scott from New Wave Gutters letting you know we're coming over tomorrow to do the gutter cleaning at (our address)..." After receiving this message I immediately called the number and was sent to voice mail. I left a message saying thanks but no thanks we already had the gutters done. I then figured we were done with it. Next morning I had a Dental appointment and while I was sitting in the waiting room my wife texted and said people were there setting up to clean the gutters. Oh this gets better too. The gutters were clean, immaculate! Yet, they set up, cleaned the already clean gutters, left a bill on my door and departed. My wife said they did ring the doorbell but like many of us these days she's working from home and was in a meeting she could not leave from. I called the number again and got voice mail, this, despite it being 11:00 AM and the message said their hours were earlier than that. I left another message questioning their ethics and scheduling procedures. I also sent a note via their website contact information saying someone was at our house right then, and that we were not paying for redundant services. Now, granted, Amy who ended up replying said she would take care of this...but it goes on. I replied later saying if I indeed scheduled this, which I had no record of, I would pay for the service. She then sent me the record of the web request dated August 2nd. To which I replied "Ahh... yes, I sent many such requests and your company never replied until the day before at a time a could not cancel" because apparently Amy doesn't get in until Noon. I then said I felt better about it being voided but would definitely keep them in mind for services later when needed. She then sent me a note this morning that simply reads: "I am glad that I figured out the miscommunication, but I think you won't be happy with our company, so you should stay with the company that provides the service that fits you. Amy" ... "but I think you won't be happy with our company, so you should stay with the company that provides the service that fits you". Is that a company that doesn't provide quotes prior to service? Is that a company that schedules service without authorization from the client? Yes Amy, you're right... I won't be using New Wave Gutters any time soon or ever.

I had previously called a couple other well-known gutter installers to get a quote to have my…read moregutters replaced. The first company only wanted to sell me a new roof, and another never returned my calls. I came upon David through some recommendations on the Irondequoit Facebook page, and he gave me a quote later the same day. I accepted his quote on the spot, and a week later, I had new gutters. Dave and his crew did a great job, and at a very reasonable price! I'm thoroughly pleased with my new gutters, which were tested by a torrential downpour minutes after Dave left. I highly recommend them!

Had a very good experience with VIP Gutters from the beginning to the end. Very professional and…read morefriendly. I was very impressed with the job they did on my property in Victor, NY. I was given a discount based on my military past, that was an extra surprise. The price and quality work was well worth it.

The crew at VIP kicked butt on the seamless gutter install on my new construction home!…read moreProfessionalism from the beginning talking to the project manager Rafael, to the end shaking hand with the guys on the day of install. Very happy with how everything came out!

Besroi is unbelievable to work with. They are professional, transparent, and a kind group to work…read morewith. They were very reasonable with their pricing. We did our siding with them in June/July 2026 and liked them so much and how they treated us we asked them to do our roof as well in October 2026. We had 50 year old cedar shake on the house and a leaking 15 year old roof. The crew and office team were just easy to work with, no gimmicks or hassle at all. Love their work.

My porch ceiling (vinyl) had begun to collapse. Besroi was hired to correct this. The tore it down,…read morereplaced it, made some small repairs, cleaned up, collected small nails from the lawn,etc. The 5 man crew was friendly, quick, clean, efficient and polite. We are thoroughly pleased with their work. I had this company do some small siding repair maybe 20 years ago and had the same reaction and experience at that time. They certainly kept their rating with us!

I'm one of the victims of the hail storm in July 2024. I hired Kaptein contracting to do my roof…read moreand my siding. I could not be more happy with the professionalism and the quality of work along with the price which couple together was such an easy project. I was stressed out at first, but John and Nick helped me through this transition and bring me in off the ledge and assured me it will be OK My house looks absolutely beautiful and maybe I'm biased but it's the most beautiful house on the street Thank you for everything that you've done to make this an actual delightful experience Highly recommend

They came highly recommended and didn't disappoint. We bought a house and were lied to about the…read moreage of the roof. Turned out our "newer 30 year" roof would be lucky to make it through one more winter. John and his crew came in and tore out three layers of shingles and a heap of rotten wood, put in a perfect roof, a ridge vent, new vents and even took down the old Dish dish in about a day for a very fair price then cleaned up impeccably. Nice guy too. Highly recommend!

We called a bunch of places in November to get our gutters cleaned. A lot of places weren't taking…read moreon new jobs or came for an estimate but never followed-up. Clear-Vue was the only company that responded promptly and were able to fit us into their schedule. Not only that, they also had one of the lowest quotes and pricing was quite reasonable. We are happy with the work and would use them again in the future.

They said they will clean inside and outside and sills. But they don't clean tracks. Never…read morecleaned the garage windows and broke one window, we can't close it now.

I was disappointed with both the workmanship and the follow-up service. One of the gutters was…read moreinstalled without the proper pitch toward the downspout, which caused water to collect and overflow instead of draining properly. I contacted the contractor directly, explained the problem, and he told me he would come back to inspect it. Unfortunately, he never returned and did not follow through. A properly installed gutter should drain toward the downspout, and I expected the contractor to stand behind his work when an installation problem was brought to his attention. Based on my experience, the workmanship and customer service were both lacking.

Great service and excellent customer service! They do a wonderful job and very reasonably priced!!!…read more Laurie Brooks

Todd Fritz and his team once again did an outstanding job on my home! His estimate came in on a…read morereasonable price and he had a crew at my home on New Years Eve to complete the roof section that had been damaged by a fallen tree. His team was very responsive, courteous and explained everything they were doing. I highly recommend Todd as he is very accommodating! Thank you Todd for the repairs! Jose T. Rochester NY

Hired Todd Fritz to install rolled roofing on an addition on my home. The project was finished in…read moreSept 2023 at a cost of $4400.00. Leak appeared in January of this year. Tech came out, worked some kind of "magic" and left. The roof is still leaking. Sent a text to Todd which has been IGNORED. HIS WORK IS SUBPAR AT THE LEAST. And his attitude is WORSE.