Of 4 contractors Quality Homes were the only ones to return my call, to fix a sagging staircase…read more Dan, the estimator, understood the problem and suggested a solution. The person who came to do the job was on time and did it completely. When I had a question afterward, it was answered clearly. Great work.

My wife and I hired QHofR to build us a covered porch where a large wooden deck was recently…read moredemolished in our back yard. We received 3 estimates and QHofR came in the lowest. We have lived in our house for over 30 years and have had many projects hired out to a variety of contractors. This was, by far, our best experience. They began work on schedule. Tom Ledtke was our project manager. Tom was really the key to this whole project. He provided great advice and support. He was always available to us and always answered our calls and texts immediately; even on weekends and after business hours. Anytime we had any questions or concerns, Tom took care of them immediately. Tom demanded only the best worksmanship of his staff of contractors and anything less was a do-over at no expense to us. We have a beautiful new covered porch now thanks to Tom and his crew. My wife and I highly recommend using QHofR. Ask that Tom be your project manager! You will thank us!

The crew at VIP kicked butt on the seamless gutter install on my new construction home!…read moreProfessionalism from the beginning talking to the project manager Rafael, to the end shaking hand with the guys on the day of install. Very happy with how everything came out!

Had a very good experience with VIP Gutters from the beginning to the end. Very professional and…read morefriendly. I was very impressed with the job they did on my property in Victor, NY. I was given a discount based on my military past, that was an extra surprise. The price and quality work was well worth it.

Okay, So, Representative Kenny, gave me an estimate for silicone coating on a flat / sloped…read more'rubber' roof on my home. 4 weeks or so later when schedule permitted a tech came out at 8:00am as promised, he called first to alert - remind me he was on his way; He took pictures of the before, during and after of the work he did. Some patch work was required, did that, roof joints were cleaned and sealed, then the whole roof was sealed. Good for 5 to 7 years, all at the agreed on price. Could not be happier with the professionalism of the tech, the work performed, etc. Sales/Assessment Rep, was good, fair evaluation, reasonable price, no wild absurd claims or up sell approach. Just gave me what I wanted and needed. Over very good job and fine folks to speak with, will call them again for my next home project when needed. What more could a home owner expect?

I wanted to let everyone know what a fantastic job this company did for us…read more These awesome men replaced the fences in our HOA community. They did a great job in extreme heat. I rate this company an 11 out of 10. Thank you very much!! Warm regards, Jules and Terry G

Does that look right $831 later 1 gutter and facia on the…read morefront of my house I wonder why he asked me if I wanted a receipt

Scott Kremer / Irondequcit Gutter…read more The best in the Industry. Scott worked on my house in Penfield New York. Scott went beyond & above literally, as a contractor's requirements to insure the job was completed accurately and timely based on his professional qualifications. The best for quality and price. He has my trust. Why would you not want to hire someone of this caliber? Thanks Scott. R/ J Valente

A home is one of the most important thought after investments a single person family or business…read morecan have. In order to protect that investment you need a high quality roof with a solid warranty and great customer service to back up that commitment for years to come. Thank you Ron from the Rochester branch for providing great customer service and completion of my new worry free roof from Stellar Roofing. A. 5 Star. Jim

Thank you Chris (sales), Antonio (project manager) and Maria (foreman). You made the whole process…read moreseamless. I appreciate the communication and attention to detail. Minor concerns addressed with immediate resolution. Highly recommend Stellar and this crew.

I am baffled by my experience. Recently called to get a quote on a roof leak. My realtor gave me a…read morefew suggestions, Mr. Fussy being one of them. I left a voice message over Memorial weekend anticipating I would get a call back after the holiday. I did, but I missed the call. Called back later in the day and left another message. I didn't hear back until a couple of days later. I spoke with Sherry who seemed friendly and down-to-earth. Scheduled for Scott to come the next morning. The next morning came but no one showed up. NO ONE SHOWED UP. I waited an hour before calling to follow up. Of course, no one answers so I leave a message. Never received a call back to this day and it has been a week. I have never had an experience where a business didn't want business. Mind-blown. Look elsewhere. Definitely call someone who answers and wants the job.

Had metal roof done on my business Fab-Weld a few years back. We have since had the flat membrane…read moreroofs done including structural repairs, new drains, and trim. Work and experience was excellent, they followed up to make sure all was satisfactory.

He did an excellent job on my Mother's roof!! I would highly recommend him for your roofing needs…read more Professional staff and response time was outstanding. Y. Johnson Rochester, NY

We've had A Plus clean our gutters for the last few years. The gentlemen were polite, efficient,…read moreknowledgeable, and checked all of the gutters and downspouts (ours go into the ground). They checked that the gutters are all pitched correctly, and recommended we trim the over hanging branches, etc. We will schedule with them again in the Fall after the leaves are done.

As per the owners response to my review posted below: Simply inaccurate. Not suggesting he is…read moredishonest, but maybe his record keeping is as bad as his customer service. He said I called "a few times" - I called 10 times. Once to schedule. Twice to confirm after some weirdness. And the seven dates listed below spread out over a month. Their recording did say they weren't taking on new business. Since I had scheduled it previously, and verified, I should not have been included in the "new business." My messages all said something along the lines of, "I heard your message. We've been scheduled for some time, please have someone call me back to confirm my house will still get done, yaddah yaddah yaddah..." It was have taken him 90 seconds to return one of my many messages - way less time than it took him to pen his response to me below. -- The first time we used them they were fine. The second time, they screwed me over real bad. I called two weeks before Thanksgiving and scheduled two service visits to have our gutters cleaned - one to happen immediately, and other to happen the week after Thanksgiving. I explained why (they were full, a storm was coming, and we needed them cleaned immediately or it causes flooding in our house, the next visit would be at the end of the season after our trees were done with the cycle). I got a voicemail the day after our first visit was scheduled - the worker came to our home but decided not to do the job, because he saw a for sale sign out in front of it, and said we should wait until our house sells so they were clear for the inspection (1. Not his decision to make, 2. We had scheduled two services, so this was already addressed). I got a hold of him, asked him to come back, told him we had two services scheduled, and CONFIRMED that we had two services scheduled. They never showed up for the second service after Thanksgiving. I left messages on 12/1, 12/11, 12/13. 12/15, 12/19, 12/21, and 12/26. I asked to please have someone call me back, so I would know if they screwed up their end again (worded much nicer at the time), or if they were just running behind due to weather. They still have not found me human enough to return my call. Now my gutters are full, covered with ice and snow, and I'm trying to sell my house. There are lots of gutter people out there. Go find another one who might show you an iota of respect and might succumb to showing some appreciation for their customer's time, money, and homes.