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    GutterXpress

    3.7 (3 reviews)
    Closed • 9:00 am - 3:00 pm

    Services - GutterXpress

    Gutter cleaning

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    6 years ago

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    8 years ago

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    8 years ago

    Such a stressful task turned into a great experience with this company. I am going to continue using them!!!

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    The Brothers That Just Do Gutters

    The Brothers That Just Do Gutters

    (2 reviews)

    Met with Ryan at the appointed time. He was very professional, friendly and knowledgeable. We…read morediscusssed what work needed to be done including 6" gutters, down spout and covering and a covering for an existing gutter. We looked at and agreed on a color and discussed work that needed to be done to replace the facia board. Ryan advised he will put together an estimate and forward that to me by email. I felt he had a good grip on my needs and I will be interested to see the cost.

    Not impressed. Not a company for older homes either. They won't do repairs for you…read more Scheduled an afternoon estimate 2 weeks out. I told them my house was 100+ years old with old gutters in need of immediate repairs and replacement in the spring. The rep said no problem and asked zero questions about what type of gutters I had. He just pushed to schedule an estimate with no information. At the time, it did feel a bit slick, but I went ahead anyway as they were working on two houses in my historic neighborhood. The phone rep scheduled my estimate for a specific time, in the afternoon, 2 weeks out. On the scheduled day, a young kid showed up in the morning instead because he was in the area and it was convenient for him. He emailed me the estimate and it was for the wrong service. He did return to correct the estimate, but I found him resistant to do anything but sell me expensive new gutters. It was obvious he was trained to immediately tell me how useless it was to do repairs. It felt slick and self-serving, not honest. I was quickly turned off. Again, I had told their rep when I called weeks ago, that the house is painted next spring. Why waste my time and schedule an estimate only to show up and decline repairs because the house has gutter pins? They are working in my neighborhood and they are aware it's a neighborhood of 100+ year old houses. Seems a 'gutter expert' would be well aware of pinned gutters being a potential issue and ASK about it when the estimate is requested. My impression is this company wants to build a professional gutter service using fancy signs, a slick estimating process (that unfortunately they themselves don't follow), cheap labor, and cheap materials put up with a fast install installation. If you're looking for a fast and basic gutter job that doesn't pay attention to your house, they may work for you. However, if you in a historic home and are looking for quality gutters from a company who understands how houses are built and respects your time as a homeowner, I would stay away.

    Summit Exteriors - Roofing Rochester NY - Part of Our Office

    Summit Exteriors - Roofing Rochester NY

    (10 reviews)

    had them replace my roof and siding and it looks incredible. Worked with Tracy, and she helped us…read morea lot.

    I have started working with Summit Exteriors to fix my house, which was affected by hail damage…read more They began replacing the roof and received the insurance check (for the complete house repairs), but now they are not responding to my requests to fix the rest of the damages in my house (siding, windows, and garage door). After they received the check from insurance, they have been ghosting me. Called and left messages several times, sometimes they sent a message saying that production will contact me, but it never happened. Updated on 2026-01-27 I am still waiting for the door garage, siding and window replacement to be completed (see pictures), they completed only the roof and gutter replacement. The Summit Exterior is currently holding my remaining balance for these services, and they agreed to return this balance to me so I can hire another contractor to finish the remaining work. This agreement was made on November 17, 2025, with the general manager (Alex) and the owner of Summit Exterior (Andrew). As of today, I am still waiting to receive the check. Their justification is that they need to complete another project before they can release my money. Until I receive the remaining balance, I cannot consider the case closed with Summit or proceed with completing the project. Updated on 2026-05-14 I have finally completed the repair of the hail damage to my house after almost two years--definitely NOT thanks to Summit. I had to hire another contractor to finish the work and pay out of pocket, since the remaining insurance funds are still being held by Summit. I am currently consulting with an attorney to explore the possibility of taking legal action to recover my money. Summit keeps promising a refund, but they have failed to follow through. I am extremely frustrated and tired of dealing with this company. To anyone considering hiring Summit--please think twice before doing business with them. I have heard from several others who read my review and shared similar negative experiences. My recommendation: avoid this company. Updated on 2026-09-25 I am still waiting for a refund of the remaining balance. Summit keeps promising the refund, but they continuously fail to follow through. On a weekly basis, I try to contact Andrew, who is supposed to be the owner, but he fails to respond. Occasionally, he replies with more promises, but the refund never arrives.

    GutterXpress - gutterservices - Updated October 2026

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