Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.

Fast, efficient, and professional. Highly recommended. Ted is personable and competent.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

Ryan was beyond great. He was coming back from Buffalo at…read morethe end of the day where he had been servicing a client , and still found the time to stop in and fix my computer problem. That's extra customer service. Ryan understood what was needed to link my computers like I wanted. My computers were obstinate and not networking like they should have been, but Ryan was able to solve the problem quickly and completely. I wouldn't hesitate to call him again in an instant for any other computer problem I might have.

Terrible experience!! On a 2 years HP PC wanted to switch from an HDD disk to a SSD to get more…read morespeed. Brought it to Moose's and my computer was butchered. I receive a message stating that perhaps during transportation my screen got damaged. I had used my all-in-one HP PC 10 minutes prior to bringing it to Moose's and it was fine. Since it was butchered asked for my money back and my butchered computer back as well. I asked the guy if he could copy my files from the hard drive, but he told me to buy a cable and copy them myself. So, I offered to pay $20 if he would copy them on to a Toshiba external drive. He accepted but also said he could not put the hard drive back in my PC. I got everything back and, to my greatest supply none of the files I needed were copied but just a bunch of stuff of no value to me. I called the guy up and he said he had seen the same stuff, but he never mentioned anything when I got everything back. Took my PC to a real repairing store and they explained me how the screen was improperly removed to get to the drive therefore causing the screen failure. Also, this real repair store was able to read the hard drive and told me that my files were in there. I had told the Moose's guy that thing happen and not to worry about. I was ok with that and had bought a new PC in between so that I could transfer the data from my old hard drive. Anyway, since I was given a bunch of lies, I feel compelled to write about what has happened. This is no manner to treat customers and furthermore if you don't know how to pry open a computer screen you shouldn't attempt to do it. Because of that between a new PC and the insurance I had to spend $1,100. Never again I'll have anything to do with this business and Yelp should not recommend it either.

From the owner: At Moose's PCs, we're committed to giving you the best experience in choosing your new desktop. Our…read morecomputers are thoughtfully planned, masterfully built, and thoroughly tested to ensure you're getting the best product. Additionally, for all desktops purchased from us, we're offering a year of servicing with no labor charge. Struggling to find something that works for you? We build fully custom PCs. We will meet with you to find parts that suit your needs and your budget. Larger desktop manufacturers hike up their prices for computers that don't last. Stop overpaying for a computer, inquire about us on our website today!

If I could give a zero, I would. Beware..DO NOT TAKE YOUR DEVICES HERE. They lost my iPad and…read moretook no accountability for that. Worst customer service experience of my life. Inconsistent stories, excuses and everything in between. Avoid the headache, stay away and take your business elsewhere.

Got a new battery for my iPad Air 2. I was told it would take a couple of weeks to get it back…read more They work on phones first and usually get them fixed in a day. I put down a deposit on the battery- they ordered it - and when it came in I brought in my iPad. Got a call 3 hours later that it was done! They have fixed my iPhone screen once too when I drive over it. These guys know their stuff. And when I Break- they Fix It!

I brought my PC in for an evaluation because I felt I was installing an M.2 SSD wrong. The guys at…read moreLytespeed did not make me feel incompetent at all. And assured if anything is wrong they can find it. They did fix the problem after a slight delay. And they offered a nice military discount. My computer is now running at in its best shape with a new NVME M.2. However the price for the M.2 was 50$ more expensive through Lytespeed, as opposed to buying it myself off amazon. This was my first build and the professionals at Lytespeed Computers are incredibly friendly and willing to work for the results you wanted.

I was looking for an obscure AC adapter for my Dell. Bestbuy didn't have one and neither did…read moreStaples. I went to Lytespeed because they told me they stocked a generic adapter. Unfortunately, that one did not work, so they checked what AC adapters they happened to have for their own use, and sold me one of their own. If that's not going the extra mile, I don't know what is! Thank you, Dave and team!

Karen has been an incredible help to me in maintaining my home office setup. She's straightforward…read moreand very pleasant to work with.

From the owner: What can I expect at a home consultation with the Geek on the Go?…read more ​ I will listen to your computer problems, work to resolve them and provide instruction along the way. This may include cleaning your computer of viruses and spyware, replacing broken hardware, installing new equipment, creating or maintaining a network, advising on future tech needs, etc.

Took my DELL INSPIRON to these guys last fall. Wouldn't boot & everything I tried to do to fix it…read morefailed. In about a week, they fixed the problem, saved all my data & even replaced a beat up keyboard for free! They even kept me up to date with their progress by text. The $150 spent was well worth it - last thing I wanted to do was buy a new laptop... Dave C

Worst experience ever! Dropped my computer off on a Thursday and was told it would be ready on…read moreSaturday. Monday we call and they tell us the parts did not come in and it's not ready. Wednesday we can pick it up. Wednesday we go to get the computer and they broke the touch screen so that part has to ship now. They give us the tracking number for the touch screen and we see it was delivered Friday. Today Monday we call to see how long to put the screen on. They said 30-60 minutes. Drop it off go back an hour later and not done. Their excuse.... the part didn't ship! Are you kidding me. Get it together. We'll never come back.

My 17-year-old daughter's laptop came down with a bad case of "being a 17-year-old girl's laptop."…read moreWe took it to Simple Tech on a Tuesday, and they fixed both the hardware and software issues quickly and professionally. Everyone we dealt with was uniformly professional and friendly. It's wonderful to work with technical people who are happy to help solve your problems!

Andrew Hollister is the owner of Simple Tec. He and his employees take pride in what they do. Their…read moreknowledge and expertise is top notch. I had them work on my computer and the turnaround time was superb! I recommend them to all of my clients. They are the best in the field!

Called Dragon Computer Tech Thursday about an issue with my PC. Told me he would try to fit me in…read morethe next day. Called him around 330-4pm on Friday and we agree on an appointment at my home at 9am he also asks me to call him at 830. I call him at 830 and now he is leaving town for 2 weeks and can't come look at my PC. When I tell him this is terrible business practice his only response is "It is what it is" and hangs up. Dude strung me along for nothing. If he didn't want to come out he could've just said that and I could've found someone else. Now it is Saturday morning with most repair shops closed for the weekend.

I'm extremely thankful to the owner of Dragon Computer Tech. Today he took an hour and half of his…read moretime to fix a tuner module for my truck. The mini usb connection was ripped off the processor board and is considered a micro soldering repair. I went to 5 repair shops local where I live and none would touch it. I ended up coming to Rochester for my son's high school event today and seen Dragon Computer Tech was the only one open on a Sunday. I called him and he had me send a few pictures and then ended up stopping by his place where he looked at everything and explained that it would be a very difficult repair due to the size and placement of everything but he was willing to do it. He made his first repair and we check it in my vehicle and it ended up needing an adjustment. Second time work like a charm and he just saved me close to 1k if I had to replace everything.