Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Had two computers that wouldn't start after power problem. Chose him because he had an address and…read moreanswered the phone. Dropped them off and he called two or three hours later to say they were both ready. All was working well and charged me less than $100. Definitely recommend.

Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.

Fast, efficient, and professional. Highly recommended. Ted is personable and competent.read more

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

I had taken my computer and printer into BBS to get them to talk to each other so I could print…read morefrom my computer. Found out they had gotten it to work but it was through there office WIFI. In order to get it to work directly I had to take it home and Dave connected remotely to it and did a great job of getting it to work. In September 2022 I took my laptop back in to have it cleaned of viruses and any malware which they did. I didn't need to print anything for a couple of months but when I tried to print some stuff it did not work so I called and asked for Dave to call me back and gave my phone number but I never got a call back. I waited about a month and called back and spock to another tech and told him I need to talk to Dave. He said he would leave a note for Dave to call me. He never called then I got tied up with the holidays and winter until I needed to do my taxes and needed my printer. I have called again and can't get to a person. Paul

These guys are the best! Incredibly knowledgeable, very easy to work with & willing to go the…read moreextra mile. Thank you BBS for the outstanding service you provide!

This place is amazing! The people there are so friendly and helpful! If you need a tv, check out…read morethis place first!! The prices are a quarter of what you'd pay in big box stores and it's only because they are overstocked tv's or refurbished! They work perfectly!!! They'll even help you carry them out and install if need be!!!

If I could give a zero, I would. Beware..DO NOT TAKE YOUR DEVICES HERE. They lost my iPad and…read moretook no accountability for that. Worst customer service experience of my life. Inconsistent stories, excuses and everything in between. Avoid the headache, stay away and take your business elsewhere.

Got a new battery for my iPad Air 2. I was told it would take a couple of weeks to get it back…read more They work on phones first and usually get them fixed in a day. I put down a deposit on the battery- they ordered it - and when it came in I brought in my iPad. Got a call 3 hours later that it was done! They have fixed my iPhone screen once too when I drive over it. These guys know their stuff. And when I Break- they Fix It!

Terrible experience!! On a 2 years HP PC wanted to switch from an HDD disk to a SSD to get more…read morespeed. Brought it to Moose's and my computer was butchered. I receive a message stating that perhaps during transportation my screen got damaged. I had used my all-in-one HP PC 10 minutes prior to bringing it to Moose's and it was fine. Since it was butchered asked for my money back and my butchered computer back as well. I asked the guy if he could copy my files from the hard drive, but he told me to buy a cable and copy them myself. So, I offered to pay $20 if he would copy them on to a Toshiba external drive. He accepted but also said he could not put the hard drive back in my PC. I got everything back and, to my greatest supply none of the files I needed were copied but just a bunch of stuff of no value to me. I called the guy up and he said he had seen the same stuff, but he never mentioned anything when I got everything back. Took my PC to a real repairing store and they explained me how the screen was improperly removed to get to the drive therefore causing the screen failure. Also, this real repair store was able to read the hard drive and told me that my files were in there. I had told the Moose's guy that thing happen and not to worry about. I was ok with that and had bought a new PC in between so that I could transfer the data from my old hard drive. Anyway, since I was given a bunch of lies, I feel compelled to write about what has happened. This is no manner to treat customers and furthermore if you don't know how to pry open a computer screen you shouldn't attempt to do it. Because of that between a new PC and the insurance I had to spend $1,100. Never again I'll have anything to do with this business and Yelp should not recommend it either.

From the owner: At Moose's PCs, we're committed to giving you the best experience in choosing your new desktop. Our…read morecomputers are thoughtfully planned, masterfully built, and thoroughly tested to ensure you're getting the best product. Additionally, for all desktops purchased from us, we're offering a year of servicing with no labor charge. Struggling to find something that works for you? We build fully custom PCs. We will meet with you to find parts that suit your needs and your budget. Larger desktop manufacturers hike up their prices for computers that don't last. Stop overpaying for a computer, inquire about us on our website today!

My 17-year-old daughter's laptop came down with a bad case of "being a 17-year-old girl's laptop."…read moreWe took it to Simple Tech on a Tuesday, and they fixed both the hardware and software issues quickly and professionally. Everyone we dealt with was uniformly professional and friendly. It's wonderful to work with technical people who are happy to help solve your problems!

Andrew Hollister is the owner of Simple Tec. He and his employees take pride in what they do. Their…read moreknowledge and expertise is top notch. I had them work on my computer and the turnaround time was superb! I recommend them to all of my clients. They are the best in the field!

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

Ryan was beyond great. He was coming back from Buffalo at…read morethe end of the day where he had been servicing a client , and still found the time to stop in and fix my computer problem. That's extra customer service. Ryan understood what was needed to link my computers like I wanted. My computers were obstinate and not networking like they should have been, but Ryan was able to solve the problem quickly and completely. I wouldn't hesitate to call him again in an instant for any other computer problem I might have.