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Ask the Community - Frontier Internet

T-Mobile

T-Mobile

(8 reviews)

TERRIBLE experience! I would not recommend! Salespeople tell you that everything is tested before…read moreit goes to the sales floor. That is a lie! I purchased a stereo system and when I got it home it would not play a cd, I could not get an am/fm station to come in because it didn't come with an antenna and the docking station was falling apart. I drove from Albert Lea and they would not compensate me for my gasoline. They sell faulty crap!

"Get the hell out of my store!!" - a manager saying that to a 65-yo, a student, and a disabled…read moreperson! (Nov. 23, 2024 - around 6 pm). When the manager is the worst and the employee should be the manager. Ahmed is an employee in this store and, few days ago, he helped me greatly with our t mobile needs. We came tonight with the frustration that we are being billed more than usual and the manager was there at that time. I explained my frustration and he asked that we call 611. I agreed and I asked him if we can be in the store so they have some sort of correlation's along the call. He showed a rude attitude and kept saying "I can't help with anything!" I said "I know. that's okay!" A good manager would say "that's alright, you're welcome to stay until things are sorted" with a smile and a good attitude. Yet he didn't. Mind you, I was with my 65-yo father and my disabled brother. I started calling 611 and I asked my father to get something from the car. With the rudest behavior ever, he said not to "keep going back and forth into the store". I asked him to be more polite and that I didn't appreciate his tone. "Get the hell out of my store!" He replied. My father and I asked for his name but he kept refusing. My father was about to call the police but I told him not. We walked out and immediately filed a complaint against him through T mobile customer service. I'm grateful for the person who was with me on the phone who helped me sort out my issues. And I'm also grateful for Ahmed. I look forward to knowing that T mobile took serious actions towards this rude, misbehaving manager.

Frontier Internet - televisionserviceproviders - Updated May 2026

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