I had a data recovery problem. Not being sure where to go I did the usual google thing. Derek…read morereplied almost immediately. Explained my problem and he said the best thing to do was go to an online site and download their program, and recommended several free and paid he said were good. If that didn't work I would likely need a data recovery company, and recommended one of those. Thanks to Derek's advice, I did not lose any data and the whole process was pretty fast. His free ( he did not charge me anything) advice saved me 20 years worth of data and work. Thank you, thank you, thank you!!

My hubby and I received a smart TV with a zillion bells and whistles, which we really don't need…read moreand also don't know how to use, as a gift. It frustrates us no end. One day we noted the display was "HOLD", and no matter what we tried with the remote, the "HOLD" lived on and on and on. I phoned Tech Doctors, Derek came (don't have a last name) and fixed it quickly. (THANK YOU!) Precisely what he did I do not know, but the TV has been fine since. Knowledgeable, fast, and reasonable in cost. Five stars. Solveiga K.

Very pleased with her service. We were in town going to the mayo clinic and our laptop got a virus…read more She cleaned it up and delivered it to our hotel the next day. So afraid we were going to be without a computer for the whole trip.

Having survived a few catastrophic hard drive failures I have come to be a bit of a pessimist about…read moresaving valuable data and files. I contacted ELinor and after describing my situation, she had my computer in the shop and back to me within three days. Not only that, she saved ALL of my files, including some data I had truly written off as lost. Not only that, she installed a new high-performance SDD all for less than it would have cost to purchase a comparable computer. Happy? DELIGHTED! Elior is a miracle worker! Highest recommendation!

The service was great! The technicians were friendly and honest. The Job was completed when…read morepromised.

Excellent customer service! My older laptop's power cord needed to be replaced when the 3rd prong…read morefell off. (Argh!) So I stopped in earlier this week and Steven was very helpful and professional; he had a different power cord for me within just a few minutes! I then stopped by a day or two later with a question and Kyle was great too. Thanks much!

I came in with a laptop that could not turn on and they fixed it within 15mins. They charged a…read morereasonable price and even replaced my ram (the reason for my laptop not turning on). I can not recommend them enough, if you are having laptop issue, visit them. :)

Can't say enough great things about them. Computer repaired and back in less then 4 hours. Price…read moreof repair was so reasonable. I would give them 10 stars if I could.

Trying to get customer service in this store is ridiculous. I've asked four people a simple…read morequestion, and they have ALL given me the verbal equivalent of a shrug, and pointed me to the next person or less. I'm standing waiting now after the fourth guy told me he didn't know, and I cordially suggested that he might be able to find someone that wanted my money enough to FIND the answer. Where do you find this many apathetic humans?

I went to geek squad so they can help me with the laptop THEY sold me. My laptop would not turn on…read moreeven when plugged in. And then when I was helped the lady told me there was nothing they could do about it but told me it's probably the battery. But she didn't tell me what kind of battery my laptop needed?? And told me that I would need to buy the battery myself and they couldn't look it up for me or have it sent to the store. And she even tried selling me a new laptop and sounded like she did not want to be there. Unfortunately I'm very disappointed with Best Buy's geek squad and will probably never go there again for anything.