I had a data recovery problem. Not being sure where to go I did the usual google thing. Derek…read morereplied almost immediately. Explained my problem and he said the best thing to do was go to an online site and download their program, and recommended several free and paid he said were good. If that didn't work I would likely need a data recovery company, and recommended one of those. Thanks to Derek's advice, I did not lose any data and the whole process was pretty fast. His free ( he did not charge me anything) advice saved me 20 years worth of data and work. Thank you, thank you, thank you!!

My hubby and I received a smart TV with a zillion bells and whistles, which we really don't need…read moreand also don't know how to use, as a gift. It frustrates us no end. One day we noted the display was "HOLD", and no matter what we tried with the remote, the "HOLD" lived on and on and on. I phoned Tech Doctors, Derek came (don't have a last name) and fixed it quickly. (THANK YOU!) Precisely what he did I do not know, but the TV has been fine since. Knowledgeable, fast, and reasonable in cost. Five stars. Solveiga K.

I had this place replace the screen on my phone a while back. This was the place where they were…read morevery faux friendly and happy to see me. Until I paid. Then it was "step away from the desk" when I came back to pick up the phone. Very unfriendly. Don't.

Unprofessional don't stand behind the phone in spent 450.00 on a phone noticed right away the…read morephone kept saying I needed to check the sms card .2 weeks went bye finally after dropped calls rebooting phone etc... etc...I went back so the kid says I might have a bad sms card so I went to Verizon to get a new one and gave it a few days and he said if it doesn't work then the phone is bad.braught it back and spoke to the owner and right away started dodging the time of warranty I had this from day one .terrible service i told him look this is with in the warranty it's been going on from day one his reply was if you give me attitude I'm not standing behind anything. He's 2 for a nickle shit person and service..I strongly advise don't buy from them

Today I needed an atypical phone repair, and I wasn't sure they'd even help me out. I had put a…read morelens protector on my camera lenses awhile back and it had a scratch on it so I attempted to remove it. But it was stuck to my phone quite firmly. In my trying to remove it, I cracked it, and finally broke it into pieces, right over the phone lens - but it still wouldn't budge. I finally did what I should have done to begin with - take it to Ubreakifix. Jay had the whole mess taken care of in a matter of minutes, without harming the phone's lenses, and at no charge. He really made my day. It was a great reminder of why we don't go anywhere else but Ubreakifix. Thanks so much, Jay! I really appreciate you!

I took my phone in yesterday after it fell into a muddy creek bed. Miraculously, the rest of the…read morephone had been working just fine after sitting in rice. The only issue I had before bringing it in was moisture on the camera lenses. I brought the phone to attempt to have the water cleaned up. When I returned to pick up my phone from this business, the tech asked if I had removed the SIM card. No, I had not touched my SIM card. He looked concerned and took my phone back. After a decent wait, a different tech came out and said the SIM was no longer working, and that the moisture damage likely slowly crept in. Sure enough, the SIM was no longer working. I ended up spending the rest of my evening buying a new phone. When I got home, my husband checked to see if the SIM card was still there. It was; however, it was completely dislodged and jammed below the SIM card holder. Again, I never removed my SIM card. Something clearly had gone wrong in the two and a half hours ubreakifix had it....yet I was told "it must be moisture damage." I am furious. My phone was working fine before I brought it in to ubreakifix. I wish I had never brought it to them. I feel like I paid $75 to have someone render my phone useless. I lost all of my contacts, messages, pictures, and videos from the last four years. No, none of my data would transfer because, since picking my old phone up from ubreakifix, the phone no longer connects to the internet or Bluetooth. I will likely need to pay another service to attempt to save my data. Needless to say, I will never use this business again, nor would I recommend anyone else use it.

Excellent service. Efficient, courteous and know what they are doing ! My problem was fixed quickly…read moreand I would use them again. Recommend highly !

Kyle came out and worked on a problem with my printer that was computer related. Courteous, on time…read moreand fixed the problem quickly. Just great service and I will use them again !

I had battery for iPhone 5s replaced there. It took 10 minute even as walk-in. I had issued with…read morethe battery showing correct charge level. I went back the second day. They put another one in mi questions. It could have been defective unit. Fast service, fair price. I would go back and recommend others to this place. Keep up the good job and thanks. Every seemed fine for a day. I had the unfortunate luck of cracking my screen. I took it for replacement and ever since my phone drained the new battery in matter of hours if lightly used. Heavy use would kill it in few hours. I took it back twice, they can't find the obvious short that is causing the phone to die so fast. I would highly not recommend their service. I should have gone to the Apple Store. It is 70 miles away but it would have been worth it.

I want to put a shout out to "i.mobile.repair" here in rochester. I've been in their store 3 times…read morein the past 3 days to try and get my phone working. Each time they have installed a new screen and let me try it in store WITHOUT PAYING. My phone is truly broken so I need to buy a new phone, but i.mobile.repair saved me $100.00 by letting me try a fix before I actually bought the parts. Their prices are very close to DIY cost but you don't have to do the work. I will no longer be fixing friends phones for them. Instead I will be sending them here. Service like I received isn't common anymore. It's so uncommon that I signed up for yelp to write this positive review.

Not great, took forever to get my screen replaced, long lines too since its in the food court.read more

Sells cheap accessories that have been marked up by at already 25x the cost. Claims their is a…read morewarranty for accessories but one question further it was obvious he was all talk. Went to him a couple times to fix a cracked screen each time it made phone worse. I just don't trust him

I came in with a laptop that could not turn on and they fixed it within 15mins. They charged a…read morereasonable price and even replaced my ram (the reason for my laptop not turning on). I can not recommend them enough, if you are having laptop issue, visit them. :)

Can't say enough great things about them. Computer repaired and back in less then 4 hours. Price…read moreof repair was so reasonable. I would give them 10 stars if I could.