I have previously used and reviewed Tech Doctors (TD) and given a 5 star rating. This review will…read morebe no different TD went above and beyond to help me after a recent SSD failure. While the delays were all mine due to an injury, over a period of about two weeks, TD analyzed my machine, and even came to my house to talk with me and run some additional diagnostic testing. Completely sensitive to Covid issues, so easy to talk with and I appreciated that TD didn't push any sales on me. Superb and excellent service that makes it so utterly easy to recommend others to Tech Doctors.

I had a data recovery problem. Not being sure where to go I did the usual google thing. Derek…read morereplied almost immediately. Explained my problem and he said the best thing to do was go to an online site and download their program, and recommended several free and paid he said were good. If that didn't work I would likely need a data recovery company, and recommended one of those. Thanks to Derek's advice, I did not lose any data and the whole process was pretty fast. His free ( he did not charge me anything) advice saved me 20 years worth of data and work. Thank you, thank you, thank you!!

They replaced a cracked screen on my android phone. Took about an hour and only cost $25 because of…read morephone insurance I had.

I had this place replace the screen on my phone a while back. This was the place where they were…read morevery faux friendly and happy to see me. Until I paid. Then it was "step away from the desk" when I came back to pick up the phone. Very unfriendly. Don't.

Not great, took forever to get my screen replaced, long lines too since its in the food court.read more

Charged 1.5x the price of a brand new phone to replace the screen and say there was "irreversible…read morewater damage." When asked about it, the clerk said that I should go and get someone else's opinion as there's nothing that can be done for the camera.

First off I'm here to get my iPhone fixed. It's hard to find one sometimes. It a problem with the…read morecharging port (everyone wants me to wait for/get up grade l) so I thought it may need to be replaced, as it turns out to my surprise it was nothing more than years of lent building up.

Needing a key fob? Battery Plus is not where to go. Been waiting 5 weeks after paying for a key…read morefob. Company took my money then ghosted me. Even store employee says they cant do anything to refund or take care of situation.

I had battery for iPhone 5s replaced there. It took 10 minute even as walk-in. I had issued with…read morethe battery showing correct charge level. I went back the second day. They put another one in mi questions. It could have been defective unit. Fast service, fair price. I would go back and recommend others to this place. Keep up the good job and thanks. Every seemed fine for a day. I had the unfortunate luck of cracking my screen. I took it for replacement and ever since my phone drained the new battery in matter of hours if lightly used. Heavy use would kill it in few hours. I took it back twice, they can't find the obvious short that is causing the phone to die so fast. I would highly not recommend their service. I should have gone to the Apple Store. It is 70 miles away but it would have been worth it.

I want to put a shout out to "i.mobile.repair" here in rochester. I've been in their store 3 times…read morein the past 3 days to try and get my phone working. Each time they have installed a new screen and let me try it in store WITHOUT PAYING. My phone is truly broken so I need to buy a new phone, but i.mobile.repair saved me $100.00 by letting me try a fix before I actually bought the parts. Their prices are very close to DIY cost but you don't have to do the work. I will no longer be fixing friends phones for them. Instead I will be sending them here. Service like I received isn't common anymore. It's so uncommon that I signed up for yelp to write this positive review.

I appreciated the prompt, affordable service on my Macbook. Also, the heads-up on my charger (it…read morewas a fake Apple product). They're a locally owned business, and they partner with Paws & Claws Humane Society. Bring an item from the PCHS wish list worth $5 or more, and get $25 off your computer service bill.

Excellent service. Efficient, courteous and know what they are doing ! My problem was fixed quickly…read moreand I would use them again. Recommend highly !

Today I needed an atypical phone repair, and I wasn't sure they'd even help me out. I had put a…read morelens protector on my camera lenses awhile back and it had a scratch on it so I attempted to remove it. But it was stuck to my phone quite firmly. In my trying to remove it, I cracked it, and finally broke it into pieces, right over the phone lens - but it still wouldn't budge. I finally did what I should have done to begin with - take it to Ubreakifix. Jay had the whole mess taken care of in a matter of minutes, without harming the phone's lenses, and at no charge. He really made my day. It was a great reminder of why we don't go anywhere else but Ubreakifix. Thanks so much, Jay! I really appreciate you!

I took my phone in yesterday after it fell into a muddy creek bed. Miraculously, the rest of the…read morephone had been working just fine after sitting in rice. The only issue I had before bringing it in was moisture on the camera lenses. I brought the phone to attempt to have the water cleaned up. When I returned to pick up my phone from this business, the tech asked if I had removed the SIM card. No, I had not touched my SIM card. He looked concerned and took my phone back. After a decent wait, a different tech came out and said the SIM was no longer working, and that the moisture damage likely slowly crept in. Sure enough, the SIM was no longer working. I ended up spending the rest of my evening buying a new phone. When I got home, my husband checked to see if the SIM card was still there. It was; however, it was completely dislodged and jammed below the SIM card holder. Again, I never removed my SIM card. Something clearly had gone wrong in the two and a half hours ubreakifix had it....yet I was told "it must be moisture damage." I am furious. My phone was working fine before I brought it in to ubreakifix. I wish I had never brought it to them. I feel like I paid $75 to have someone render my phone useless. I lost all of my contacts, messages, pictures, and videos from the last four years. No, none of my data would transfer because, since picking my old phone up from ubreakifix, the phone no longer connects to the internet or Bluetooth. I will likely need to pay another service to attempt to save my data. Needless to say, I will never use this business again, nor would I recommend anyone else use it.

These guys are computer geniuses. Chad has fixed every problem that I have ever had with every Mac…read morecomputer I have ever owned - some remotely. I will never go anywhere else for computer fixes. Ever.

I came in with a laptop that could not turn on and they fixed it within 15mins. They charged a…read morereasonable price and even replaced my ram (the reason for my laptop not turning on). I can not recommend them enough, if you are having laptop issue, visit them. :)

They will tell you anything to get more of your money. I came there to fix my computer they told me…read moreit was the battery, they replaced that and it still didn't work. At first I asked for a refund, they refused and said they could give me a discount on another repair. I asked this man honestly if he thought it was worth it, and he assured me that it was, and that it was a "good computer. So then they replaced the motherboard and surprise-surprise it still doesn't work! The previous motherboard seems to have destroyed the battery they put in. It seems like they should have seen that coming. They treated this like a problem I should have seen coming. I am not the computer expert! I have spent almost 700 dollars trying to fix this damn computer when they should have just told me to buy a new one! These people do not know what they are doing, they guess at the problem and charge you whether or not it works.This is probably because they are a global chain, quality of service almost always goes to shit with big chains.

My laptop went completely bonkers after an update to Windows 10 saturday. It kept trying to repair…read moreitself and just restarting. Naturally my warranty didn't cover the damage. I needed to get to my files and needed help fast without spending an arm and a leg. I starting researching pc repair businesses in Rochester and found PC Maid had the most positive ratings. She was very pleasant and explained her whole process to me over the phone and that there would be no "surprise" charges. If it was anything serious she would call me first before fixing anything. It turned out a bad software driver had been installed and messed everything up. She repaired it for much less than HP said they would charge me, plus it would probably still be sitting in their repair center somewhere. She has earned me as a permanent customer plus great referrals.

Very pleased with her service. We were in town going to the mayo clinic and our laptop got a virus…read more She cleaned it up and delivered it to our hotel the next day. So afraid we were going to be without a computer for the whole trip.