My laptop went completely bonkers after an update to Windows 10 saturday. It kept trying to repair…read moreitself and just restarting. Naturally my warranty didn't cover the damage. I needed to get to my files and needed help fast without spending an arm and a leg. I starting researching pc repair businesses in Rochester and found PC Maid had the most positive ratings. She was very pleasant and explained her whole process to me over the phone and that there would be no "surprise" charges. If it was anything serious she would call me first before fixing anything. It turned out a bad software driver had been installed and messed everything up. She repaired it for much less than HP said they would charge me, plus it would probably still be sitting in their repair center somewhere. She has earned me as a permanent customer plus great referrals.

Very pleased with her service. We were in town going to the mayo clinic and our laptop got a virus…read more She cleaned it up and delivered it to our hotel the next day. So afraid we were going to be without a computer for the whole trip.

I appreciated the prompt, affordable service on my Macbook. Also, the heads-up on my charger (it…read morewas a fake Apple product). They're a locally owned business, and they partner with Paws & Claws Humane Society. Bring an item from the PCHS wish list worth $5 or more, and get $25 off your computer service bill.

Excellent service. Efficient, courteous and know what they are doing ! My problem was fixed quickly…read moreand I would use them again. Recommend highly !

When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then,…read moreI had opened a Best Buy credit card, which helped finance a desktop computer. Before the pandemic, I had been using Roam Mobility, which provided convenient talk, text, and data services aimed at Canadians who travel to the States. When the border between the two countries was shut down to travellers, Roam Mobility folded. During this trip, I needed to get a SIM to get talk, text, and data services. While in Rochester, I decided to check out my old local Best Buy and see if I could find something that fit my needs. Luckily, there are a number of cell phone providers that don't lock you into plans. I found a SIM with a provider that I liked and decided to purchase it. I did some browsing around while I was here. The store's exterior looks the same. As expected, I didn't recognize a thing inside. I loved that there were accessories from my Google Pixel 4a 5G phone at this store. It also had a rower that looked so fancy with a screen and tons of workout routine options. The checkout is off to the left when you first walk into the store. I had a nice man help me pay for my SIM. It was straightforward tapping with my credit card to complete my purchase. Later on that evening, I activated my SIM online. It was easy with the provider that I went with. Some US portals are difficult for Canadians to enter credit card information with a Canadian address. I do have a workaround. You can register your credit card, but need to enter the numbers in your postal code as the first three digits in the ZIP code field, followed by two zeroes. It has worked for me on a few US-based apps, such as BPme for gas. However, if the portal is a stickler for selecting a state from the dropdown options, this workaround may not work well. I am pleased that I can stay connected with my new SIM and prepaid plan that's flexible and suits my needs. It was definitely easier to compare and contrast what SIMs were available at this Best Buy. (447)

They have zero customer service they had me bring my wife's phone in for service they scheduled me…read moreto come in five different days and them said they would call me they still haven't called and I have the total tech plan

I am a small business owner in St. Charles Minnesota I was given their name by it computer…read morespecialist I needed immediate service as my computer would not start up at all I had to do payroll today and they had it fixed in four hours. Highly recommend them they saved my business!

From the owner: We are the Rochester, MN information technology experts…read more BCS specializes in providing IT services to small and medium size businesses without a dedicated or complete IT staff. We have been keeping our clients networks safe and stable for over 10 years. BCS delivers the same level of complete technical support found at large companies, but for an affordable, flat monthly fee or at an hourly charge. Our approach to designing and maintaining computer networks is based on a thorough understanding of the technology needs of small and medium size businesses and the ability to meet those needs with proven solutions and a best-practices approach. In today's world, technology changes with the blink of an eye and we understand both the investment of time and personnel that is required in order to keep your business running and one step ahead of the competition. BCS can alleviate all of your IT worries allowing you to focus on what you do best - managing your business.

These guys are computer geniuses. Chad has fixed every problem that I have ever had with every Mac…read morecomputer I have ever owned - some remotely. I will never go anywhere else for computer fixes. Ever.

I came in with a laptop that could not turn on and they fixed it within 15mins. They charged a…read morereasonable price and even replaced my ram (the reason for my laptop not turning on). I can not recommend them enough, if you are having laptop issue, visit them. :)

What can I say, Mitch was absolutely amazing. I dropped my laptop while i was on vacation, and he…read morewas able to recover ALL of the priceless photos i had taken. My daughters wedding, the sunrises on the beach. The volcano. Anyway, i would recommend him to anyone that will hear me. He was fast and affordable and extremely kind, I think he had said he had been doing IT for something like 19 years. Go to Mitch, he has a lifelong customer in me.!!! 5 stars!!!

Fast, friendly, professional service at a fair price. 5* Took less than an hour to fix my Dell…read morelaptop which others wouldn't touch. Thanks Mitch

** Review Updated ** Sabula Tech took action and resolved the issue we had.read more

I brought my Galaxy s 20 FE in for screen replacement and he had it done in 2 hours. Did an…read moreexcellent job. I didn't even have to redo my fingerprint! Will use this place any time I have an issue with my electronics.

If I could leave 0 stars I would. First the service is…read moreextremely slow and the person at the counter doesn't explain pricing very well. I was just handed a receipt and was told it would be done that day. I had to wait over a day and was charged $161 dollars with no explanation why a simple cleaning costs that much. The employee then said it was because of taxes. After leaving a review on Google about my experience they then send me nasty text messages calling me broke. Instead of overpricing services, maybe you should work on the quality and speed first.