Randy, Danielle and the team at Appliance Village are great!! I love buying local and the customer…read moreservice is great. They also service all appliances purchased from them. We bought our stove from Appliance Village, they know their products and are easy to talk to.

They fixed my oven, they did a good job but was hoping it wouldn't have been so expensive. I should…read morejust use the microwave more!

Stay away from Warner Stellian. They take your money and then you're on your own. Purchased a…read moreSpeed Queen Washer from them one year ago. Now it's broken. Still under warranty, but they won't come and repair it. After many calls all we get is the run around. Our claim is " being reviewed" by the repair dept. Don't REVIEW IT- come and fix the damn machine. So while we wait and wait we have to pay to go to a laundry mat. So done with them and their terrible customer service. When you spend over a $1000 on a washer it should work more than 12 months, and if it breaks should be repaired quickly.

We have purchased a total of 3 appliances here, and our experience throughout was great! Six months…read moreago we bought a washer and dryer, with all paperwork handled by Branden, who told us only what we needed and wanted to know. He was not pushy, but very knowledgeable. The installers arrived on time and were somehow able to install both washer and dryer into our tiny "closet" utility room, which previously had a stacker type of washer/dryer from 1985. We have had no trouble at all with either unit - both installed perfectly and running beautifully (every day since purchase!). The installers were professional and personable, and we could tell this work was something they had a lot of experience with. This past week we were helped on the showroom floor by Deb, who advised us on our options replacing our microwave, gave us the pluses and minuses of various models, and we picked the perfect one for us. Again, the installers (different pair of guys) were on time, professional, friendly, and only took a few minutes to install - amazing! Both pairs of installers called beforehand to give us the heads-up, which we really appreciate. We will return for a new fridge and range soon!

I've used Mark on two occasions to fix my 21 year-old dishwasher. He diagnosed and fixed it both…read moretimes. He was easy to work with, prompt, and left the work area clean - And his price was fair. I highly recommend him!

Mark, I'm Clare Warren 2825 Wellington Ln. SW…read moreRochester I'll try to paste a picture of the small part that fell out of my dishwasher. I can't see anything missing and things function normally. Do I need you to do anything? Thanks, clare

This company is a complete rip off. Don't use them. They ordered the wrong part two different…read moretimes, tech didn't know what he was doing kept going to his ipad. I asked his supervisor to call me and was told he was out of town. We were with out a fridge for 4 weeks and they didn't seem to care. Terrible customer service.

We called for service on Thursday and got an appointment the same day. they were very helpful and…read moreaccommodating. They were able to fix our refrigerator the same day, and for a great price! Would highly recommend their service!

Sold me a lemon of a dishwasher and didn't stand behind it. They don't do any of their own…read moreservice, so they don't care about you at all after your check clears. I bought a 4 piece Samsung set at Appliance Smart about 20 months ago, which included that awful dishwasher. The first time it broke down, they told me to call Samsung. It's not their problem, they said. The third time it broke down, it was out of warranty. Still not their problem, call Samsung. The fourth time it broke down in less than 2 years, Samsung told me I might as well just go buy a new dishwasher. Which I just did, but definitely not from Appliance Smart. Do yourself a favor and go to a place like Warner Stellian instead, where they'll service the product that they sell you.

I was shopping for a microwave and they only had one and it was missing the feet. It's a scratch &…read moredent appliance dumping ground. And they were only knocking the price down minimally.

My oven wasn't heating up correctly. Basically was off by 100 degrees. Called Matt's Appliance, he…read morewas here the next day. Fixed and out the door in about 20 minutes! Seemed to know exactly what was wrong and didn't try to just sell us a new stove! We highly recommend Matt! Honest, friendly and knowledgeable!

From the owner: Matt's Appliance Repairs LLC provides Dryer Repair, Fridge Repair, Oven Repair and Washer Repair to…read morethe Rochester, MN area. With our onsite appliance repair service rest assured we will get your appliance back to normal. Serving Olmsted county and surrounding counties our repair service has a wide service area for your convenience. With years of Experience behind every repair and hundreds of parts in stock we'll get your appliance up and running again. With our convenient scheduling system we will work around your schedule to add to the quality of service we offer.

Bought appliance package $4000 with a dishwasher that had a faulty part out of the box. it was…read moredelivered on a Friday and the plumber came the following Wednesday. He discovered the problem. Because it was 48 hours after delivery, we had to work with the manufacturer to get it fixed through a 3rd party. Home Depot's customer service is horrible. will never shop at Home Depot again.

We have been waiting since November 26 to get our stackable washer and dryer and it's been nothing…read morebut a comedy of errors and we still don't have them on December 10. There has been three attempts to get them here and there's an excuse every time or a mistake on the delivery side of it. It's more than exasperating. We will never buy anything from Home Depot even though we know these are subcontractors causing all the issues. It's an entire customer experience for us and with what we've been through this holiday season, hoping to get these new appliances has been heartbreaking. Maddening and head scratching. This company deserves a mark of zero.

We -a Frigidaire stove, a refrigerator and a microwave all together at Rochester MN Lowes…read more After a few days we noticed the right back burner didn't heat, although the "element on" light came on and there was a click when we turned the burner knob on. We arranged a repair, which we had to do through Frigidaire. They gave us an "8-5" window and DIDN'T SHOW. We chatted online with Frididaire, and they told me they would set up another repair appointment. A week later I called since they didn't set one up. A week later I called again since the once more did not follow through with an appointment. A visit to Lowes was useless as the store manager told me they would do nothing since the 2 day window of returns had passed. He was a useless creature, but probably a product of the environment he works for, Lowes. We've spent thousands of dollars there recently with also buying flooring, but they've lost our business. And I will badmouth them to anyone who will listen. A phone call got us an appointment, and when I called the Sears repair # they gave me to narrow down the 8-5 repair time, an AI rescheduled us for a week later. It was an AI phone call with no chance to speak to a human. When I told it to return our earlier appointment, it said it was no longer available. AVOID LOWES, SEARS and FRIGIDAIRE.

Great selection on major appliances, friendly and helpful staff. I will definitely be back…read moreshopping there.

Had an old garage fridge giving me some issues. Decided to just replace with a refurbished fridge…read morefrom Bob's. Fast delivery of the "new" one, and pickup of my old fridge. Friendly and helpful, and they were honest about not spending their effort and my money to fix my old clunker with a bad compressor.

He arrived on time to check out my Dryer. He knew right away what was wrong and gave me an…read moreestimate that I accepted. The part arrived and he called and said he would be here the next day. He arrived on time again and repaired my 12 year old dryer and now it runs like new. I would highly recommend Bob's Appliance for any of your appliance needs :) I wish I could give him an 10 star rating!!

When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then,…read moreI had opened a Best Buy credit card, which helped finance a desktop computer. Before the pandemic, I had been using Roam Mobility, which provided convenient talk, text, and data services aimed at Canadians who travel to the States. When the border between the two countries was shut down to travellers, Roam Mobility folded. During this trip, I needed to get a SIM to get talk, text, and data services. While in Rochester, I decided to check out my old local Best Buy and see if I could find something that fit my needs. Luckily, there are a number of cell phone providers that don't lock you into plans. I found a SIM with a provider that I liked and decided to purchase it. I did some browsing around while I was here. The store's exterior looks the same. As expected, I didn't recognize a thing inside. I loved that there were accessories from my Google Pixel 4a 5G phone at this store. It also had a rower that looked so fancy with a screen and tons of workout routine options. The checkout is off to the left when you first walk into the store. I had a nice man help me pay for my SIM. It was straightforward tapping with my credit card to complete my purchase. Later on that evening, I activated my SIM online. It was easy with the provider that I went with. Some US portals are difficult for Canadians to enter credit card information with a Canadian address. I do have a workaround. You can register your credit card, but need to enter the numbers in your postal code as the first three digits in the ZIP code field, followed by two zeroes. It has worked for me on a few US-based apps, such as BPme for gas. However, if the portal is a stickler for selecting a state from the dropdown options, this workaround may not work well. I am pleased that I can stay connected with my new SIM and prepaid plan that's flexible and suits my needs. It was definitely easier to compare and contrast what SIMs were available at this Best Buy. (447)

Let me start off by saying that I would give this store ZERO starts if it was an option. Every…read moresingle employee i encountered was useless. I went in to set up an appointment to get some speakers installed. Upon arrival the first time I was instructed to go to the back of the store where the speakers were and someone would be right there to help, I waited and waited and waited for someone to come help and about 20 minutes later I believe HIS/HIM/THEY ( SAGE) was able to begin the process of setting up an appointment to come get the speakers installed. I told them the speakers I wanted installed but they would have to order them as they did not have any at the moment. I set up the appointment for today at 6. I specifically asked if there was anything I needed to do before then and Sage told me no. So I arrived today about 45 minutes early to make sure I was not late. Upon arrival i walked up to a young man I believe his name was Mohammed and he told me to pull around back and he would open the door so I could pull my car in. I sat and sat and sat and the door never opened grrrrrr. I park my car and go back inside and approach him and he was "can i help you." I was like "yea man you were supposed to open the door I have been sitting outside waiting for you and his was response was "my bad". (absolutely useless individual) I sit down and the guy who is going to install the speakers comes up to me and asks if I have the speakers which my reply was "No, i was told they would be here with everything I need to get these installed" Well my friends guess what none of the parts i needed were there of course! I took off work, rescheduled my life, to be jerked around by a bunch of incompetent idiots! I obviously will NEVER EVER do business with this store again and I am telling everyone I know in Rochester to not do business here either and my friends I KNOW A LOT OF PEOPLE! The sheer level of apathy that comes from the employees here is overwhelming.