Another diamond gem hidden in a complex! Got a super fast evaluation on why my laptop of 4 years…read morefailed ( and honest on whether to repair or upgrade.) Got a great price on a reliable new one. ( which I trust as I currently use at work.) Super friendly, super fast, honest, and they ( Lindsay and Mike) were able to transfer some documents from old laptop to new. Don't go big box, you will not get the same personal and fast service. Thank you so much. Looking forward to sending business your way!

Bad customer service and he won't reply once he gets ur money…read more I took two computers in and he didn't do what he was supposed to do and when I called him on it he never responded to any of my calls

They were fantastic. About a week ago my computer started refusing to boot from the internal drive…read more(though thankfully it still booted from a USB drive). I spent a week trying various software and hardware fixes on my own before having the sense to bring it to Microworx, where they pretty much instantly diagnosed and fixed the problem. I was impressed by how carefully and thoughtfully the technician listened to my explanation of exactly what the symptoms were, which of course might have had something to do with why he was able to repair everything so effectively. Beyond that, they left me an incredibly detailed voicemail message explaining exactly what had caused the problem and how to fix it if it ever happens again. Beyond that, when I got home I discovered that my entire computer (keyboard, screen, etc) was cleaner than I ever remember seeing it. Beyond that, the price was extremely reasonable, and less than they had led me to expect. I had a terrible experience here 20 years ago and have refused to patronize them since. Of course all of the personnel are different now, and I am so glad I finally gave them another chance. I am absolutely delighted with this place.

They built a custom PC for me, transferred info from my old PC's drive. They did an awesome job and…read morecustomer service was excellent. Thanks again!

Amazing service and quality. Replacement of my computer's ssd and reinstallation of its corrupt…read morebios was done quickly in only an hour. Price was incredibly reasonable and was mainly just parts cost. Overall great business and I highly recommend

I would give 10 stars if that was an option! I placed a call to Dragon Tech expecting to arrange…read morean appointment to bring my laptop in for repair. Instead, Zeev spent nearly an hour with me by phone fixing a bluetooth issue that required a BIOS update. He was very patient and clearly knowledgeable. My system is now working better than ever. My expectations were more than exceeded - I was blown away! I HIGHLY RECOMMEND.

Computer Connection is OUTSTANDING! They've done all my computer work from purchase to maintance…read morefor 30 years. I will never go anywhere else as long as they are in business!

well the free estimate is just that you get what you pay for. I brought my laptop in on a Tuesday…read moreafternoon, tried to call multiple times to find out what was wrong and how much, the person there never answers the phone the voice mail must go unanswered too. I did receive a message on my phone Friday afternoon, telling me there was too much wrong with the laptop that he couldn`t leave a message. Tried to call back on Saturday but they are closed I found out as I decided to stop by to find out what the problem was. Well sent my daughter there on Monday as there was still no answering the phone. They were closed again even though the hrs. on the door say they are open. Finally was able to speak with the owner on Monday evening, he stated he was out fixing computers, made plans to pick up Tuesday AM almost 1 week after I dropped it off. I was told" you have a bad hard drive it would need to be replaced and then I would need to put windows, back on the computer." When I said you mean install it again? he seemed surprised that I knew something about computers. I was quoted about $28 to buy a used hard drive or $75 for a new one, plus $75 for the labor. Decided to take the laptop to a 17 yr old kid at my office to look at and see what he thought it was, mostly I wanted my photos and documents that were on the laptop. Well the kid had it for the weekend and he told me nothing wrong with the hard drive her was able to take my files off and reinstall windows for me. Using the same laptop now that I was told was at least a $100 repair. I would not use this guy even for the free estimate .I think he was guessing what it could be the problem by what I said the my laptop was doing. He doesn`t answer the phone or the voice mail promptly.

My computer had been slow on startup and in use for over a year when I was referred to Tim by a…read morefriend. He picked up my laptop, kept me informed on the issues he found, used secure forms of communication when trading usernames / passwords, and had my laptop returned to me good as new within 48 hours. It's so hard to find someone trustworthy with something as personal as an old laptop, and I'm grateful for the great service I received. The price was also very reasonable for the service provided.

The service was great. A pleasant transaction. They fixed the issues with my laptop for a fair…read moreprice. I would highly recommend them if you need computer work done or computer advice.

Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

As someone who has toiled in the IT minefields for quite some time now, I give Stanford Escoffery…read moremajor props for being one of the best Mac Gurus in Rochester (next to Steven Rea). Stan's a real sensei when it comes to servicing Macs... and to top it off, he is a real Rastafarian. Everyone I've referred to him have turned around and referred others. He doesn't need to advertise his services! Stanford usually has a nice selection of previously enjoyed and meticulously refurbished Macs in his shop for purchase. He also has an extensive array of older parts if you need to resurrect a G5 Mac... or recover data. I highly recommend his services; which is something I rarely do.

Stanford was wonderful to work with when we brought in my daughter's gaming computer. He…read moredemonstrated that he completely understood the issues going on with it, worked his magic and now everything works perfectly!