Absolutely great experience, needed the HDMI port on my PS5 replaced, had called around multiple…read moreplaces and got told $200 and at least 2 weeks to fix, messaged American Computer Services and got a message back the same day with a much cheaper price and was told depending on when I dropped the console off it could be done same day or next day at the latest. Very fast and prompt response time and answered every question I had. Dropped my console off on a Wednesday night and had it back in my hands the next day. Worked flawlessly and they even touched up some of the thermal paste for me free of charge. Also had problems with my kids 3DS that no one else would look at or try and fix but ACS told me to bring it in and they would fix it if they could, which was a very unexpected bonus(just waiting on the parts to come in to have it fixed) Overall an incredible, simple, and easy experience and will recommend them to anyone I can for any type of console/electronic repair, am very satsified!!!

Had two computers that wouldn't start after power problem. Chose him because he had an address and…read moreanswered the phone. Dropped them off and he called two or three hours later to say they were both ready. All was working well and charged me less than $100. Definitely recommend.

Called Dragon Computer Tech Thursday about an issue with my PC. Told me he would try to fit me in…read morethe next day. Called him around 330-4pm on Friday and we agree on an appointment at my home at 9am he also asks me to call him at 830. I call him at 830 and now he is leaving town for 2 weeks and can't come look at my PC. When I tell him this is terrible business practice his only response is "It is what it is" and hangs up. Dude strung me along for nothing. If he didn't want to come out he could've just said that and I could've found someone else. Now it is Saturday morning with most repair shops closed for the weekend.

I'm extremely thankful to the owner of Dragon Computer Tech. Today he took an hour and half of his…read moretime to fix a tuner module for my truck. The mini usb connection was ripped off the processor board and is considered a micro soldering repair. I went to 5 repair shops local where I live and none would touch it. I ended up coming to Rochester for my son's high school event today and seen Dragon Computer Tech was the only one open on a Sunday. I called him and he had me send a few pictures and then ended up stopping by his place where he looked at everything and explained that it would be a very difficult repair due to the size and placement of everything but he was willing to do it. He made his first repair and we check it in my vehicle and it ended up needing an adjustment. Second time work like a charm and he just saved me close to 1k if I had to replace everything.

I recently used Net360 Computers to do clean-ups on my laptop and desktop computers. Ryan was the…read moreservice tech and he did an outstanding job. Ryan did the clean-ups, installed a new DVD player in my desktop, and gave me tech support on installing a new router in my home. It's so nice to have a go-to place for all my computer needs including tech support, new computers, and anti-virus software. Thank you Ryan.

We received outstanding customer service and a quick turnaround. Thank you so much, Ryan! We will…read morebe back soon with another computer.

Great products, service and follow up! Very friendly! Local Neighborhood store, not just "a…read more number". Amidst all the COVID-19 chaos, they gave me a refurbished monitor free so I could work from home!

I stopped in to get my charging port on my iPhone replaced. It wouldn't charge and I needed it for…read morework. They talked me out of paying a $150 repair on a $100 phone. The cleaned and repaired my existing port. No charge. They also sell pc and gaming hardware upgrades and do repairs.

Great guy, great service, great work. Definitely come here for your gaming rig needs.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

Matt was great. I was in town for work and my laptop wouldn't turn on. I called Matt and he was…read moreable to troubleshoot and fix the problem for me within the hour.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

We've used Damien on and off for a number of years and have found his efforts and results to be…read morequite good. And he is very willing to answer questions and teach, in terms that those of us who can only spell "PC" and "IT", can understand. In fact.... I'm on my way there again to resolve an issue with Microsoft Outlook. He is always our first choice for PC assistance, and the one we recommend to others.

Our laptop picked up a nasty hijacker virus from an audio share website. I have never had to take a…read morecomputer in to be repaired before so I did not know where to start. I asked two of my friends for their suggestions, and Damien at Tech Source was one of those recommendations. So the race was on! Lol. I called both places. Damien quoted me upfront and his cost was significantly lower. He even promised it in half the time. When I went to pick it up, Damien even walked me through the website to help ensure I would not encounter a similar problem again. Professional, polite, honest, reliable. I highly recommend Damien and Tech Source!