Matt was great. I was in town for work and my laptop wouldn't turn on. I called Matt and he was…read moreable to troubleshoot and fix the problem for me within the hour.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

Great guy, great service, great work. Definitely come here for your gaming rig needs.read more

HIGHLY RECOMMEND!!! Ryan was very responsive in the phone in…read morethe midst of a college computer emergency. He was able to fix my daughter's computer quickly and as a walk-in. In addition to repairing the computer, he also let her use the extra desk in his office so that she could complete & turn in her science lab on time! Ryan is a kindhearted human as well as knowledgeable in computer repairs. We're very grateful for his help!

They were fantastic. About a week ago my computer started refusing to boot from the internal drive…read more(though thankfully it still booted from a USB drive). I spent a week trying various software and hardware fixes on my own before having the sense to bring it to Microworx, where they pretty much instantly diagnosed and fixed the problem. I was impressed by how carefully and thoughtfully the technician listened to my explanation of exactly what the symptoms were, which of course might have had something to do with why he was able to repair everything so effectively. Beyond that, they left me an incredibly detailed voicemail message explaining exactly what had caused the problem and how to fix it if it ever happens again. Beyond that, when I got home I discovered that my entire computer (keyboard, screen, etc) was cleaner than I ever remember seeing it. Beyond that, the price was extremely reasonable, and less than they had led me to expect. I had a terrible experience here 20 years ago and have refused to patronize them since. Of course all of the personnel are different now, and I am so glad I finally gave them another chance. I am absolutely delighted with this place.

They built a custom PC for me, transferred info from my old PC's drive. They did an awesome job and…read morecustomer service was excellent. Thanks again!

I cleaned my computer with an electronic wipe over the weekend. I eat at my computer, so it was a…read morereal mess. It came out great, but my little pointer was nowhere to be found. I tried turning my computer off by closing it - no help. I just couldn't get it to appear again. I went to the shop this morning and they had it going in about one minute flat! Apparently, there's a button at the top of the keyboard that turns the arrow on and off...who knew? They did! Nice people, sweet dog, and they are total computer pros. Thank you!

They helped me with a tricky CPU repair for my custom PC. The clearance on some of my parts is mere…read moremillimeters but they got the job done well and everything works great. I was a very communicative customer but they were always happy to have a chat about the status of my part RMA or the work itself. If I have any hardware problems in the future I can't solve by myself, I'll be going here. Thanks guys.

Computers are important to our business, and this business is important to our computers. These…read moreguys are knowledgeable, efficient, reasonably priced, and professional. I have purchased rebuilt equipment for personal use, and had viruses, malware, and spyware removed from business computers. (No software can beat them all as quickly as they evolve.) I have every confidence in their ability and honesty. Definitely "Syracuse's Best" for computer repair!

I worked with Robert and he is very knowledgeable on all things computer. I was having a problem…read morewith the sound on my computer and he fixed it quickly and cheaply. I came in the store with a broken computer and left the store with a working computer and as a happy customer. I couldn't ask for better customer service and friendliness from a business. I am a happy customer and will gladly come back to and recommend Computer Outlet to anyone who needs a computer expert! Thank you!

unlike the other computer stores in Batavia, this group goes out of their way to provide customer…read moresatisfaction. They went above and beyond to help my 85 year old mother with her chromebook. Thanks Jay and Christina!

Was vacationing in the area and dropped and shattered my phone. Found this place and brought the…read morephone in to be fixed. Everybody was exceptional. Was greeted at the door, phone was fixed quickly, within an hour, and for a reasonable price. They took the time to show me hot to protect the phone going forward - really above and beyond. Frustratingly, the new screen failed just a few days later (from what I can find online this can happen). I contacted them on Yelp and they responded positively within hours. All in all a great experience - I wouldn't hesitate to go back

I have went back here since and received great service again when my macbook stopped booting. I…read morethink these guys are genuine about taking care of their customers and really care. Also very friendly. Thanks!

I recently had a laptop crisis (it was stolen) and I needed to set up a new laptop ASAP…read more Ted did a terrific job in listening to my software issues, offered a visit to my home vs leaving it at his place, and a very flexible repair window depending on my work needs. I chose to drop off my laptop, Ted fixed my issues within 1 hour, and I retrieved the laptop w/o a hitch. Excellent value for the $. Ted is knowledgeable, professional, offers varying levels of service, and meets the deadlines he offers. I will *definitely* be using his services again when I need software or hardware support. Great work!! Lisa

Ted was very accommodating. He provided same day service and provided updates throughout the…read moreprocess, couldn't have been more helpful. He answered any question I had right away, making me very comfortable.