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Pittsford, NY

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Northfield Music

5.0 (10 reviews)
Open • 12:00 pm - 8:00 PM
Updated 2 months ago

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11 months ago

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1 year ago

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Review Highlights - Northfield Music

“Joe is friendly, knowledgeable and I recommend Northfield Music for anyone looking to buy a guitar or a ukulele.”

Mentioned in 5 reviews

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Canalside Music Together

Canalside Music Together

5.0(1 review)
0.2 mi

This is a great program for children to be exposed to music. Together with their caregiver, the…read morekids are able to sing, dance, and play instruments to fun music created to teach them basics of music while also being FUN! The teachers are great, we have had a few throughout the two years we have attended and we have loved all of them! Esther, the owner is incredibly welcoming and so much fun, Tara is super sweet and talented and Michelle (our absolute FAVORITE!) is great for kids of all ages. She is so fun and makes each member feel like part of the family (kids and adults!). I highly recommend this program. Personally, I love the multi-age class, but I'm sure they are wonderful, you can't go wrong!

From the owner: Join us to learn songs, movement activities, and dances which are fun in themselves and provide for…read morefun music-making at home. You may also discover or rediscover your own love to sing and dance, and find great satisfaction and joy in making music with your children! We believe that music ability is as much a basic life skill as walking and talking and that all children can learn to sing in tune, keep a beat, and participate with pleasure and confidence in the music of their culture. We nurture the child's natural enthusiasm for music and movement as we sing, dance, chant, and play instruments in an informal setting that will enrich their musical environment and guide them towards a lifetime of music making enjoyment.

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Canalside Music Together
Canalside Music Together
Canalside Music Together

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Music & Arts

Music & Arts

2.3(9 reviews)
1.9 mi
•$$$

Purchased a Shires TBCH in August 2025 through Music & Arts, shipped directly from the Shires…read morefactory. The horn arrived safely, but the slide had a noticeable catch from day one. I played it for several weeks hoping it was just break‑in, but it never improved. After consulting several colleagues, I contacted Shires and drove the instrument to their Massachusetts factory. Shires told me they would have a replacement slide waiting "in perfect condition" in case the original couldn't be fixed. When I arrived, the replacement slide was actually in worse condition than the one I brought--something their own repair tech acknowledged. They worked on my original slide for a couple of hours, and while it felt slightly better, the issue returned within days. Music & Arts then offered to send the trombone back to Shires for me. Unfortunately, they didn't ship it for two weeks until I called to follow up. After that, another four weeks passed with no instrument returned and no resolution. The one positive: Music & Arts ultimately offered me a full refund on a Custom Series instrument even though I was past the return window. I appreciate that gesture. Overall, this was a disappointing experience with both Shires' quality control and the repair process, compounded by delays in the return handling. I expected far better from a premium‑priced instrument and a major retailer.

My friend--who's on a tight budget--gave me a gift card for 4 lessons. The music instructor is…read morevery, very good, but the store policy is unnecessarily harsh: I asked to re-schedule due to flu symptoms but the store manager held to strict policy of one-day's notice; he said I could meet at a later time only on the same day, otherwise the lesson would be marked as "taught," i.e., lost. That means, as I told him, he would rather put his instructor face-to-face in a tiny room with my coughing and sneezing instead of re-scheduling on a different day, all to conform to store policy. Apparently, this national corporation denies their local managers the ability to apply independent judgement and human decency. So, they won this case by the rules, but by that process, they lose business and community respect. I urge us all to stick with local independent folks.

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Music & Arts
Music & Arts
Music & Arts

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Northfield Music - musicalinstrumentsandteachers - Updated October 2026

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