A Great, friendly, knowledgeable staff. So glad to see a local store supporting the music…read moreinstrument buying community. Keep it up Keep it local

As a guitarist, I found that they have a great selection of instruments and accessories at almost…read moreall price levels, especially in the PRS line. The staff is extremely helpful and will specially order something for you if they don't have exactly what you're looking for. They are very friendly and knowledgeable about all types of instruments, not just guitars. A great place to shop!

Payton Violin is a hub for ANYTHInG violin, viola or cello related. The staff is knowledgeable,…read morewelcoming and connected to all the schools and strings instrument teachers in Rochester. my daughter began renting her violin, and then we bought her full size violin a year ago. I have received not but the best customer service and attention to details in all questions about upkeep, maintenance and new strings from Payton staff.. I Highly recommend Payton Violins and thing they are to thanks for my families continued love of violin music!!!

I was visiting Rochester and stopped in for a local performance at this store. It really opened my…read moreeyes to a world I'm unfamiliar with! It was really great and everyone was welcoming and friendly.

After wasting my time going to a national chain store and another local shop looking for some parts…read morefor a snare drum stand, Cadence had exactly what I needed and gave me service with a smile! This will be my go-to spot from now on!

Best drum store in town, without a doubt. Super friendly and knowledgable staff! You won't be…read moredisappointed.

Awesome instructors and great prices on equipment. My son is taking piano and I'm taking guitar…read more I'm impressed with both instructors.

Really disappointed. I purchased my wife's engagement ring from Heritage in 2010. Vince was such a…read morepleasure to work with that I returned to purchase the matching band shortly after. We were told that since we purchased the rings there that they were under warranty as long as we had them cleaned and inspected every 6 months, but were never given any paperwork on this warranty (I guess this is where we went wrong). We have been getting the cleanings and inspections as we were advised to do and no one has asked us for warranty paperwork. We had the rings resized and soldered together in July of 2016. A small diamond in the setting fell out so we brought the ring in for repair in early January 2017. We were told that we needed to bring something in showing that the ring was cleaned and inspected in the last 6 months. So, we brought in our receipt from the resizing and soldering. Tim told us that this was not the correct paperwork and that we should have a pamphlet where they sign each time the ring is cleaned and inspected. I asked if I could have the pamphlet to get signed for future cleanings to make sure there is no issue on the future and Tim just kept saying that our ring isn't warrantied. At the end of our discussion we were given the ring and not charged for the service of replacing the stone and Tim said he would look into putting the warranty paperwork together and we could return a week later to pick it up. A week later I stopped by the store to see if the paperwork was ready and I was told Tim was on vacation for the week and the paperwork was not prepared for me (I'm guessing he probably knew he would be on vacation all week when he told me to pick up the paperwork this week). I was annoyed, but I was patient and just called the following week. When I spoke with Tim on the phone he told me that he would not be giving me the paperwork. He also explained that they warranty their rings now, but didn't do that at the time I purchased the ring. This whole experience left me feeling quite perturbed that I had been jerked around by Tim for a couple weeks. I was also disappointed to find that the warranty that I thought I was purchasing along with my ring by going to a local jeweler was non existent. I raved about Heritage since the day I bought my wife's engagement ring. This will no longer be the case for this jewelry store that doesn't plan to take care of an old customer in the future.

If you enjoy high pressure sales situations on poor selections that are way overpriced by all means…read morego here!

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.

We (my 19 month old daughter and myself) just attended a free trial session with Yelena. It was…read moreA-M-A-Z-I-N-G! We have attended several other music classes and NOTHING compare to how awesome this class was. She just has a way of engaging the kids like no other. My daughter usually wants to run out of any classroom we are in, but in this class she participated (almost) the whole time. It is very relaxed and laid back as well. The kids are allowed to do whatever they want, no pressure at all. They join in because the WANT to. She has a ton of instruments for them to play with, she plays the guitar and has great kids music cds. I would recommend this class to anyone with a kid!

This shop is right next to the pizza place, and they share a small parking lot…read more They carry a good selection of vinyl and CDs, though I wish there were more overseas bands represented. That said, the vinyl they do have is small but well curated. They also sell vintage speakers, turntables, and other gear. The vibe inside feels like a classic vintage record shop muted colors, a bit nostalgic. The guy behind the counter was cool and approachable. I believe you can also bring in vinyl or stereo equipment to sell, but you'd want to contact them first. It's a cool little place

Excellent vintage stereo repair and knowledgeable service in a relaxed setting. Mark did an…read moreexcellent job setting up my Technics turntable, and was able to replace the broken hinge in less than a week! He has a solid selection of cartridges priced well and gave me options that best fit my listening style and album conditions. Mark is awesome!