This is a huge store in great resource for the community for renovating, fixing, or just getting…read moreinspiration for your house. The main room as you walk in has some furniture but largely lighting fixtures, dishwashers, stoves, refrigerators, thanks, assorted Hardware much of it new, and interior doors. The second, smaller room in the back room has largely exterior doors and storm doors, more furniture, including office chairs, file cabinets, headboards and footboards. Things here are very reasonably priced and I was able to find almost all the fixtures for my mother's house, all of which were under $5 (except for two chandeliers $10/ea). They have tested all the major appliances and will only sell those that work. I used to sell major appliances. Always look for the plaque starting model & serial number. It's usually on the back or inside on the door on stoves, on the inside of the refrigerator on the left. From the model number and serial number you can search or call the company and ask what the date of manufacture was. Frequently, refrigerators have the date of manufacture right on the plaque inside. Also, ask if it's on recall or has had any problems reported. If you buy a major appliance, you can arrange for your own delivery, or have it delivered for $25, but only in the city of Rochester. And they will only drop it at your door, not enter your house. While it does need a bit of polish organization, there's so many bargains here and this organization does so much good for the community, that it's easy to overlook the haphazard displays. The people are very nice and helpful, except for one cashier who looks very bored and is curt. They need to get more shopping carts. Often the workers use what few shopping carts are there for working in the back. It makes shopping (i.e. ceramic tiles) very difficult. If you want a truly no frills, bottom rung of the ladder shopping experience saving you a lot of money, this is the place to go.

I love this place! I found this place through an ad of theirs on Craigslist for a gorgeous lime…read moregreen velvet couch. Since then, I have purchased the couch + chair combo, a desk, two stands, and a kitchen table w/5 chairs. The place delivers for $50, which is also a bonus. I have a soft spot for thrifty and vintage furniture, so this place makes me happy!

We have used Hoffman's exclusively for all our appliances the last 10 years or so. They have always…read morebeen great. When we went to buy a new dishwasher a year ago, we mentioned not being happy with a refrigerator that we bought there, but was out of warranty. They said that was unacceptable and took it upon themselves to get the manufacturer to make it right. We got a brand new one as a result. The latest bit of praise is that I messed up a setting on the microwave I got there a while back and Steve, spent 45 minutes with me in the phone trying to fix it. When we had no luck , he emailed me my receipt, which I lost and set up a service call for me. This people is why I go to this store and not a big box. Service is everything when you need help with an expensive item.

Whirlpool directed me to Appliance Tec to service my 18 month old washing machine. I was able to…read moreschedule an appointment for the next day. The tech was on time, professional, and very pleasant. After explaining that my problem was so common that they often ran out of the needed part, and it may be more than a week before they could get one. I explained that would not work because I was going out of town. He got on the phone and was able to secure the needed part. Came back within in hour and fixed my machine. Devaughn went over and above for customer service. I highly recommend this company.

We have a new all-in-one washer/dryer that was leaking soon after delivery (or the leak was…read morenoticed). Too late to return so GE set up a repair call under warranty with Appliance Tec. I sent specific information on the machine and the problem. This is a newer model machine as well. The first tech that was sent over told me that he didn't work on these machines and kind of stood around and then gave up. This was not impressive. However, a different tech came the following day (Andres). And, he was able to take the machine apart and find the origin of the leak. The replacement parts were ordered. And, I was happy to see Andres a few weeks later with the replacement parts. He showed us the problem (a hole and crack in the detergent dispenser ... On a new machine) and replaced it in about an hour and a half. We were the 10th appointment of the day according to the appointment tracker. And he was still efficient and polite. So, while it was a rough start. I'm happy to say it got better!

Our first visit here was awesome. We were poking for a gas dryer. I never buy new, for washer and…read moredryers. Things just do not last long. I prefer refurbished because I feel I get a higher quality product, it just comes dings and dents. Bought a Maytag, was asking 350.00 but we offered 250.00 and we will take it with us ourselves. (they offer delivery for a small cost) but we have a truck. The salesman was nice, he helped us load it up. He accepted our offer. Took it home, hooked it up. Works perfect! Would definitely recommend, and will be going back when needed. The store is clean, staff knowledgeable and friendly.

I recently called regarding a repair for a washer I purchased a few months ago, as it has stopped…read morespinning. During the call, I was told that my information could not be found in the , and as a result, no assistance could be provided. I should have known something like this would happend . I also want to note that my in-store experience at the time of purchase left me uncomfortable, as I felt I was being closely monitored while shopping as if i was going to walk out with a washer.

I finally made it for a visit, and on Small Business Saturday no less! Before heading over, I…read morecalled to check if they had what I was looking for--and they did. The person who answered was very helpful, which was a big plus. The entrance is on the side with the small parking lot. Once you walk in, the store seems to go on and on. They've got everything you could need for home improvement projects, even the smallest ones. The staff on the floor were friendly and knowledgeable--another big plus. I liked the idea of supporting a local business for what I needed instead of going to a big-box store. That said, you might pay a little more for some items. I'm also thinking of calling to see if they offer knife sharpening--another local hardware store I know does this. The inside is just what you'd expect from a hardware store: neat, tidy, and well-organized. Definitely worth a visit! Parking can be tricky, with a small lot and some street parking available.

They are always so nice and helpful ! Everything I need is right there and around the corner from…read moreme!

The earlier the better. My clothes come out better when I'm using the big washer and I can move…read morebetter when aint nobody in there. Some people are questionable with using the ATM & wanna sit in there however I've been using this facility for the last two years and I'm glad it's still in the neighborhood.

If I could give this place a 0 I would. Please listen to what everyone is saying because this Mac…read moreis absolutely ridiculous. There is no staff so it is filthy inside. The machines smell horrible. On my first time here I did not realize the door automatically locked at 11. My clothes took forever to dry and I ran out to my car to get an extra laundry bag to pack them in. When I walked back I could not get into the laundromat. I called the owner several times and I got no response. When I looked on the door I saw in super small print that the door automatically locks. I did not know and I accept that was my mistake. The door also says that it opens at 6am so then next morning I arrive at 6 am hoping to get my stuff and not one is here and the door remains locked. I have called the number multiple times no response. Laundry is not cheap and at the very least the owner should be responsive to inquiries. Further more, the owner blocked my number instead of responding.

Today I went in to learn about fixed gear bikes. I met Drew and he taught me so much about the…read moreparts I need to hunt for. And where to learn more online about fixed gear bikes. He did not try overly hard to sell me anything or make me feel dumb for being a beginner. Overall very nice repair dudes! they all were excited too hear that young people and skaters are setting up DIY rigs.

I was looking for a traveling bicycle for self supported trips. They had a TREK 520 Granda in my…read moresize. Their customer service is great and all their people are friendly. They have a well stock shop and it is very busy, but they are quick to help you and make sure you are happy with you purchases. Highly recommend them

This is a very honest and reliable repair service. The he…read moreyoung man who answered the call was very pleasant and the gentleman who came was great. He could have easily soaked me but his honesty led me in the direction of a new appliance. This was very appreciated and considering he could have led me wrong he did not. They are a great company.

from Buffalo - Great experience. Sam was capable and knowledgeable and he fixed my Whirlpool…read morewasher quickly (even though parts needed to be ordered they came in the next day and Sam came back and completed the job). I have absolute confidence in Sam and Register Appliance Services. Bravo and thank you!