Used them several times . They fixed the problem with my washer and also a refrigerator…read more at a reasonable Price ..

Dated review but from about a month ago, washer was acting up and not working right, after…read moresearching for repairmen I settled on Rochester Appliance. Spoke with both Rebecca and Holden by phone for scheduling and worked with the tech Trevor, for repair work. Trevor made several trips, and for (I think around $300.00) the washer was back up and running. Took less than a week for a new computer board but everything was explained to me well. Am relieved to have it back up and running since it's only a few years old (new from box store). Will definitely be using them in the future for any appliance repairs. Thanks for help :)

This is a very honest and reliable repair service. The he…read moreyoung man who answered the call was very pleasant and the gentleman who came was great. He could have easily soaked me but his honesty led me in the direction of a new appliance. This was very appreciated and considering he could have led me wrong he did not. They are a great company.

Cristian, you are amazing! You are eager to learn anything new, excited by the challenge of…read morediagnosing our refrigerator problem, you fixed it and to think we were anticipating the need to get a new refrigerator. You breathed life back into our 22 year old refrig. But above all, we really enjoyed meeting you, your personality shines, you seem happy and your passion really shone through. You are a real gem to Register Appliance Service. Good luck in the future and we look forward to future upkeep and maintenance of our appliances.

We have used Hoffman's exclusively for all our appliances the last 10 years or so. They have always…read morebeen great. When we went to buy a new dishwasher a year ago, we mentioned not being happy with a refrigerator that we bought there, but was out of warranty. They said that was unacceptable and took it upon themselves to get the manufacturer to make it right. We got a brand new one as a result. The latest bit of praise is that I messed up a setting on the microwave I got there a while back and Steve, spent 45 minutes with me in the phone trying to fix it. When we had no luck , he emailed me my receipt, which I lost and set up a service call for me. This people is why I go to this store and not a big box. Service is everything when you need help with an expensive item.

Our experience with Sam, Dave and Ali went beyond my expectations. Working with Sam to chose the…read moregranite for our kitchen counters was so helpful. He answered all of my questions, took the time to show me various samples, and provided his expertise on various materials and finishes. Ali worked with us to show us the exact granite pieces that would be used for the counters. It was great to physically see the piece but also have a rendering of how the granite would appear on the counters. Dave answered all of our questions when they came to field measure and provided guidance on the island counter size. The installers were amazing. I could not be happier. As stated in a previous review I am very hard to please and I am in love with our counters. You wont regret going with NAS!!

I am not going to go into a long review because it is not necessary. We were looking to have new…read morekitchen countertops installed and visited several installers. We decided to go with North American because of people we know who had used them and due to a contractor, I know who, recommended them highly. I have been in the construction business for over 40 years and all I can say North American did a fantastic job. The countertops are beautiful and the craftsmanship exceptional. The crew was fantastic and very professional. I could have not asked for a better job to be done. Most importantly, my wife was very pleased. You will not go wrong using North American.

Alex responded quickly and was prompt with the appointment we made. He explained what he was…read morelooking for and showed me what he found was wrong. I highly recommend Alex for any appliance repairs you need.

From the owner: Whether it’s a leaky dishwasher or your clothes taking forever to dry, cleaning your dryer vent, or…read moregetting a refrigerator to the proper temperature we take care of everything!

Our first visit here was awesome. We were poking for a gas dryer. I never buy new, for washer and…read moredryers. Things just do not last long. I prefer refurbished because I feel I get a higher quality product, it just comes dings and dents. Bought a Maytag, was asking 350.00 but we offered 250.00 and we will take it with us ourselves. (they offer delivery for a small cost) but we have a truck. The salesman was nice, he helped us load it up. He accepted our offer. Took it home, hooked it up. Works perfect! Would definitely recommend, and will be going back when needed. The store is clean, staff knowledgeable and friendly.

I recently called regarding a repair for a washer I purchased a few months ago, as it has stopped…read morespinning. During the call, I was told that my information could not be found in the , and as a result, no assistance could be provided. I should have known something like this would happend . I also want to note that my in-store experience at the time of purchase left me uncomfortable, as I felt I was being closely monitored while shopping as if i was going to walk out with a washer.

Great service. Fair pricing. Will use them again this season. Getting gas fireplace logs from themread more

The young men who serviced our gas fireplace were punctual, professional, and helpful. The price…read morewas fair for the work done. I'm glad I called them.

Two other repair companies failed to repair my brand new 1yr old oven. Randy diagnosed the problem…read morein less than 5 minutes. The faulty part was replaced and my oven is finally working properly. I would also like to thank the woman who called from the company ( I'm sorry I don't know your name ) who listened to me and acted as my advocate. You are both awesome!! Thank you Virginia

Horrible customer service. They came out to fix my brand new fridge and after an hour and a half…read more they ordered wrong part. Randy yelled at me and told me it was my fault for getting a fridge at a big box store. He said he would order part and after 8 weeks, several phone calls and messages they have not returned our calls. Haven't had ice or water in over 3 months. Very unprofessional and rued.

When my stove went on the fritz, Charlotte Appliance recommended Mr Appliance for fixing Frigidaire…read moreinduction ranges. (Frigidaire sent me to a company that didn't have enough induction experience. In Syracuse.) I left a message Saturday, and Mr Appliance never called back during the week. So I called another place that was able to come next-day. No idea if Mr Appliance does good work IF you can get through to them, but you really have to call potential customers back.

My oven stopped working Thanksgiving day. I called Mr Appliance Friday morning they were here in a…read morevery timely manner. Diagnosed the problem but couldn't fix right away as they didn't have the part and it would probably take a week to get here. They called the next day and said that they had found the part locally could they come back the next day to fix it. I was very happy as I was baking for Christmas. The service person went out of his way to be helpful to me. I highly recommend this company.

Usually appliance stores don't get back to you when you have concern. Not Sammy's. I had a…read moreproblem with the manufacturer of a garbage disposal. They handled it with perfection and I'm getting a new one. Sammy's is now my go to!! Thank you!

Mike was awesome. Quiet, quick and quite professional. Clean…read moreand perfunctory, got right to it. Must have done it a million times. Our old dishwasher and microwave were out and the new appliances were in. Didn't even have to hold the door for him. Seriously if you need a guy, he's the guy!