High end Pianos love the service I purchased the Kawai Cn29 love it!!!! Ray was my Saleperson he…read morewas patient and very informative love Ray and Jim the Boss gave me a great deal walked out of there feeling confident we made the right choice

My Situation: After a move, my Roland keyboard began having issues with the sound output being…read moremuffled and fuzzy. My Experience: I found DC&D through Roland's website as a certified repair shop, and I called them to see if I needed an appointment. The receptionist was very friendly and told me to bring in the keyboard whenever I was in the neighborhood. I dropped off the keyboard and described the problem to the receptionist, and she took down notes and told me she would call once the technician diagnosed the problem. Within a couple days, I received a phone call from her asking me to come in. When I returned to the store, the technician met with me and informed me of the embarrassing reason for the sound issues. Apparently through my move, the Roland power supply had been swapped with another power supply that uses the same plug but has a different voltage output. I was using the wrong power supply without my knowledge. He said that he checked things out and that no damage had been done to the circuit board. When I went to pay the receptionist, she and the technician refused my money. I explained that I felt responsible to pay them for their time diagnosing the issue, but they wouldn't accept my money. I left happy to know that honest merchants are still around, although I still wish they let me pay. Concluding Opinion: If you require the service of a piano shop, I highly recommend giving DC&D your business. We need businesses like this around, and if they were so generous and understanding with me, I can only imagine that they treat paying customers the same way. I only wish I knew more people with pianos so that I could personally help them get more business.

Great customer service at his locally owned music shop. Guitar set up was excellent. Easy to get to.read more

Dropped off motor controller in person and had a quick turn around! They did great work! Very nice…read moreto deal with and they got our production going again!

At Control Systems Labs. they say, "We will evaluate the items and send you a request for…read moreAuthorization to Repair". They also say, "You will receive your item in approximately 10 business days." 5 weeks later I went online for the status of my RMA. CLS doesn't that capability, but they do have online chat. So I 'online chatted' with Mike... he said he had to check with engineering and would get back to me later. 2 days later I called customer service... Mike answered, and said he would send me an email. And he did! GOOD JOB MIKE!! In Mike's response he explains how CLS does not have the capabilities to the repair to the component I sent 5 weeks ago. What Mike did not explain was why it took CLS 5 weeks to realize they do not have the capabilities to make repairs. It is my own fault, the last time I used them to repair an electronic device. 6 weeks into the repair I called them for a status, I had to send them a working unit to help them facilitate the repairs. They charge you extra if you don't want it repaired faster!

The kid who answers the phone (Justin R) is one of the awful engineers who can't work overtime,…read moreweekends, special holidays because he "wants to be with his mother"!! How professional? He couldn't get back to me with other engineers there and can't be trusted to not delete takes and files. He is clueless!!!!!!!!!! UTTERLY DUMB AS DOG SH*T!! Avoid at all costs!

The staff at GCR Audio are excellent! They are well informed on production and what sound should be…read moreas well as very honest! I enjoy working with Tony (Bad Tone Productions, He really is an awesome person) Brad, as well as Justin. They definitely pay attention to detail and ensure the quality of their work is evident in the outcome of the projects. I will bring all of my business to this establishment and you should too if you would like quality work at a reasonable price.

Staff was very helpful for someone who was buying there first vape!!! I went into the store not…read moreknowing to much about vaping. And they were so helpful

TERRIBLE !! bought some packs of different brands of CBD flowers a few times recently,, its all…read moreDRIED out and nasty !! Everyone very quick to try to up sell stuff , trying to get me to spend $50 when I want to spend 20 ... Poor value for the CBD flower,, rip off at best

had a whirlpool duet dryer making screeching noises- Chatgpt recommended this company- Joe arrived…read moreon time immediately diagnosed problem and repaired the pulley. extremely pleasant and knowledgeable. Even divulged some tricks of the trade that i was sworn to secrecy- $200 later up and running- highly recommend

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

UNPROFESSIONAL AND POOR CUSTOMER SERVICE! I initially ordered a puffco pro online and went into the…read morestore to see if it was ready to be picked up. Upon arriving at the store the store employee who was very nice was talking with me and I told him about how I received a discount from the online store which was great! The employee went on to tell me that if my puffco item is discounted it will void my warranty. He even went on to tell me how he's encountered customers in the past who have had this issue. Naturally I decided to purchase in store so I could keep the warranty. (If you were told your $400 product wasn't warrantied wouldn't you?) I come to find out that I was misled by the employee and I could have kept my online order (with the 25% discount) and still maintained the warranty through puffco. I reached out via the website hoping someone could help me and unfortunately I was met with short answers and a total disregard for customer service. Considering I was given incorrect information from a store employee which ended up costing me 100+ dollars I was anticipating them to recognize the mistake and hopefully attempt to right the wrong. Instead I was told "we can't do anything about it no more" and they promptly ended the discussion. Highly disappointed as I thought the shop and store employee were great and had a nice selection, but I will not give my business to a company who disregards its paying customers so flippantly.

My first visit was great. The man there was very helpful and knowledgeable. He spent as much time…read moreas I needed, answered all of my questions. We will be back for our supplies. A new great find!

I was up doing business in Buffalo and found this jeweler. They were great to work with and gave a…read moregreat price on engagement ring and diamond earrings. No matter where I am at I would always consider Amherst Jewelers. Keep up the great work!

I took a ring there to be redesigned. (retail approx. $250) after several months and not hearing…read morefrom them, I went to check on the status. it was in his showcase and he was selling it! I asked how could sell something he did not own, he said he "thought" I sold it to him. of course he had no proof of this. also he never gave me a receipt for it initially. I was lucky to get it back. please do not patronize this business.