After we lost power yesterday our internet was not working. Cory came to the house today from…read moreHaefele and installed a new modem and router and helped set up everything back to Wi-fi. thank you very much Cory!!

Cory and Alex were awesome. Good job fellas thank you!!! They explained everything and worked…read morethrough a challenge with our wiring. Highly recommend

Service restored to my mutalated lines running to a property I purchased in just hours. Really…read moregreat! They didn't even charge me to fix that.

I wanted a new phone and my carrier is Spectrum. I was seen in less than 10 minutes by a very…read morefriendly, smiling employee,Savannah Lounsbury. I have an apple iphone and because of the facial recognition I had to sign out of it and return in an hour. I screwed up and had to return later. Savannah was just as pleasant and helpful with me hours later. She assured me it would be done properly and it was. I left there very happy, and smiling. I would recommend her to any of my Spectrum friends.

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

Garrett is amazing with both tech knowledge and customer service. We are very grateful for his…read moretime, professionalism, and expertise.

My husband needed help setting up his new replacement phone. The staff was great. While there,…read morethey answered all of our questions on the new Directv streaming service, and also checked to make sure we had the best plan possible phone for our family.

I wanted to find an alternative to Dish since I couldn't stand to continually pay for equipment…read morerental each month. The offer from Direct does NOT charge rental fees. But this isn't the best part I never, ever had such outstanding customer service from a company and the thanks goes to Brad! He patiently answered my questions After I received the agreement he again answered my questions patiently and professionally. He then scheduled installation and paid the early termination fee for Dish Sweetwater management should be honored to have Brad in their customer service department Thank you Brad for an outstanding customer service experience!!!!!!

From the owner: Sweetwater Satellite has been serving the Fillmore and surrounding areas sInce 2010. We pride…read moreourselves in providing the best service and entertainment experience to our customers. As your local authorized DIRECTV dealer, we offer the very best in satellite TV packages with unbeatable value and local service. Call us today to cut the cable and we can set you up tomorrow with the best in television entertainment (next day install is subject to availability).

Great price, great speeds. No issues in over a year. Installer was fast. Using that great Corning…read morefiber!

This company has issues. They call you up to sell their…read moreinternet product but don't follow through on it. A few months ago I got a call from their sales department telling me that Empire Access would be in my area and active to use. But once it wasn't happening the sales department decided NOT to contact with any reason to why it was not happening. Then contacted thier sales department just to get told that it had been delayed. Told this many of times from them.

Conner is fantastic and knowledgeable and gets directly to the matter at hand. no "dicking" around…read more these days and times it's refreshing to have sales/technical people like him. Spectrum cable has gotten to expensive for us now but the service was always excellent and reliable. I do recommend them for folks that can afford it!

Came in Yesterday to do my First trade in/ upgrade ever. Mindy Davis took such wonderful care of…read moreme. She explained everything so I could understand. I genuinely felt like she cared about my experience , and gave excellent service worth recognition. She appears to be the most personable, hardest working employe. She made a stressful, confusing ordeal easy, light, and fun for me. I appreciate that. I'm coming back Saturday to get Cable/ Interne, and I hope she can assist us! She makes you fee Like she's looking out for you, hones, good about the purchase.