Very Good Outfit…read more Called for a quote, responded quickly. Scheduled service , they showed up when promised. All work performed as specified and professionally. Slight miss step on one service but they responded immediately to correct the problem. Can't ask for better service than they provided. Very pleased. Highly recommend these folks !! Art Benham Canandaigua NY

They replaced my hot heater for a price of $2,495! The technician was there for 45 minutes. I was…read moretold by the company when asked for an itemized bill that it wasn't how they did it. Asked the "office manager" what the labor rate was and "she didn't know". This wasn't a tankless water heater or anything special just a 50 gallon electric water heater. When the owner called me he said "Did you shop around we are the cheapest" And no we didn't because we had you install a faucet several weeks back that we supplied and the bill was $400.! So being loyal to local business was a priority. How wrong we were. If you stop and think about the price of the water heater whether it be same day service (which we did not ask for) what a rip off that company is. Stay far far away!

We had problems with our furnace. We called four different places, three didn't answer and one…read morecouldn't come for ten days. Called Pal-Mac and we had someone there in thirty minutes. He got the furnace working until we got the new one installed a few days later. Came on time, worked quick and it was done by lunch. Very good price. highly recommend Jim and his crew at PAL-MAC HVAC.

I worked with Jim on the phone setting up my appt, he was very accommodating. James was the tech…read morethat inspected and cleaned my furnace and central air units. Both were very pleasant and professional. James was helpful in answering my questions. The price was well worth the peace of mind and was reasonable. Will definitely be calling them again.

We had or Whole house Generac system installed by these folks, service was wonderful, the crew was…read morevery efficient. Only wisdom I can pass on is that you will be without power longer than the hour the sales person said. Which is okay, but setting good expectations is always win.

I really appreciated how meticulous the Tech, Dennis Atkinson, was when servicing my generator. He…read moreexplained all items on the unit's checklist as he changed or replaced them. Left my property as if he was never there. He was professional, patient and knowledgeable. I'd book Dennis again in a minute! Very pleased with the attention to detail while making my Generac look and run like new!

I needed work done on two of my ceiling fans, some track lighting, and outlets (to get them up to…read morecode). I called two electric companies, Magee and another well-known one. The other informed me that the did not give quotes ahead of time for the type of work I described, and that I would be charged $137/hour + materials, and that they would just take care of everything when the arrived. Uh... tell me that doesn't sound like a recipe for running my wallet empty! On the other hand, Shayne of Magee Electric was happy to stop by and spent over an hour surveying the work that needed to be done. He wrote me up a very clear estimate, with a very clear breakdown of possible material costs (not really marked up at all!) and hourly rate (which was about half that of the other company). When he came to do the work itself, he brought an assistant to help out. He was super patient in answering all my questions and really knew what he was doing. Incredibly reasonable rate for quality service. They stayed past lunch so I ordered them a pizza which they really appreciated (and even adjusted my rate slightly for a discount -- Shayne's really so nice!). They were super professional and even insisted on taking their shoes off when they entered and even took out the pizza box for me. They really went above and beyond! Magee Electric is a business started by Shayne's father (grandpa?). It's local and family-owned, so another reason to support them! I'm definitely know I'll use them for any electrical work I might need done in the future.

Great work, professional, easy to work with. Did ceiling fans, new service, buried power lines…read more Very satisfied.

My wife and I have used BP Plumbing for 20+ years. Bryan the company owner is quick to return…read morephone calls. Bryan will routinely schedule to come over to address the issue and his products and pricing are very reasonable and competitive. Our major reason we have used BP Plumbing is Bryan's honesty and he can be trusted!

Brian is a straight shooter, reasonable, efficient, and punctual. Initially, I was looking for a…read morequote to flush my hot water heater and his first question was why. Told me he didn't recommend it along with some other useful information and offered to check the tank for model and age, etc. He obviously could tell this was my first plumbing call, but he didn't speak condescendingly, like the first plumber I called. He was patient with me and honest with his recommendation, not just trying to get another sale, so I felt confident he would be reasonably priced. I had a slow leak in the upstairs shower so I asked Brian to look into it. He and his assistant were right on time as scheduled and were in and out within an hour. Fixed the leak, cleaned the mess, and gave me some follow up instructions. Have not had issues since. I will use BP Plumbing again.

Very good experience both times, they took care of the plumbing problem…read more In the second case, the technician actually showed me how I could save money by doing it myself but was willing to go ahead and take care of it. I ended up doing it myself and it was easy just as he said. The price is reasonable too. I haven't used them for electrical issues but my relatives have and had very good luck with them.

The plumber was great and replaced the toilet parts quickly. However, I was charged $406.83 for a…read morepartial toilet rebuild and replacement of the emergency shut off valve. Much too expensive.

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

This dude came to my house for an estimate thinking that I haven't done my homework beforehand. His…read morequote was the highest (with a low end brand) but this wasn't the issue. he said "I would deduct five hundred bucks if you pay me in cash, you know, that way I don't have to pay uncle Sam". Two days later, he called me again to say "Hey, prices have gone up about $450 but I'd still give that discount if you pay my in cash".

The woman on the phone was very helpful - something I appreciate. The technicians were professional…read moreand amiable. Once they tracked down the replacement part, they quickly got our furnace up and running. It's a 20 year old gas furnace, so I'm happy it's still got some life left in it. I would definitely recommend.