I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

Definitely a five star review. Very fast response to request for service. Old toilet was replaced…read morefor a very reasonable charge. I highly recommend Napora Heating Cooling Plumbing.

Fixed my old leaky 3-handled shower/tub faucet spindle and replaced trim - works now and looks like…read morenew - for abt 12 times less than quote from Penfield. Gary had fast availability, arrived on time, worked efficiently, pleasant professional demeanor, great customer service.

Call this family business on a Saturday as well as email them and got no response whatsoever . I'm…read morein Charlotte and they are in Webster so I don't know if that had any effect on why they didn't bother to try and call me but to say they get back to you within 10 minutes time or 100% of the time is a farce.

I've no idea how you can sell someone a gold seal, which is supposed to offer 24/7 service and free…read moreparts and then refuse to provide service for 11 days in the heating season when our heat was out. Atrocious! After many years of good service, I've had a terrible experience with Isaac that caused me to move my business elsewhere. The quick summary is while under their highest level of service coverage (Gold Seal), I went 11 days without a response or a service call with no heat and rude customer service. I've had a Gold Seal, their highest level of service agreement, which gaurantees 24/7 response and prioritized service calls, for over a decade. We lost heat and I called immediately asking for service. I was told I had to make an appointment with them for a service call and that the next available one was weeks away. I was also told that my Gold Seal meant that someone would be calling me very soon to make a visit and that the appointment was only a formality. I was lead to believe the same day response was still available, just a new process that required this appointment to made in their systems just in case. No one called or showed up that first day. I called back after 24 hours and got a rude person on the line who told me it was not surprising I had not heard from anyone and that I should be grateful that I had an appointment scheduled as early as I did since they were booking out months for non Gold Seal customers. This call was on a Saturday. No one called or showed up that weekend. I called again that Monday, speaking to a much more polite person, who reiterated what the rude one said: no immediate service call was forthcoming despite the Gold Seal and the lack of heat. Eleven days after the heat went out I had a service call. The service person was great, they fixed the furnace and offered the same quality in person service I regularly experienced in the past. The thing that blew my top: the person who fixed the furnace told me they were on call a few days earlier and went home early because there were no urgent service calls in the queue. I had been without heat for 9 days at that point. What I learned: Isaac has been purchased and is no longer locally owned. While the people that show up to your door and fixing your furnace are the same, they have centralized call centers. The difference in service quality is night and day worse. I would not recommend Isaac to anyone at this time, which is a shame. They used to be a good company.

Very dishonest. They only charge you $109 for a service call, but then overcharge you near 11 times…read morewhat the price is actually worth retail. They could've got the lart much cheaper. But tried to scam me and gave me a price just for a furnace part of $1060. This furnace part was only $98. I called another furnace company and got it fixed immediately at 1/5 the price $200. Fair is fair. I wonder how many more elderly people and elderly widows have been cheated.

Due to a pipe in my basement that overflows when there is a heavy rain, I contacted GT plumbing for…read moreassistance. Mr. Campbell came out and fixed the issue, very quickly, and was very professional and fair. I hope there will be no more issues with the plumbing, but if there is I would trust GT Campbell for assistance.

Every since we purchased our home we have called GT plumbing for any plumbing related needs! Both…read moreGeorge and Thomas are excellent at what they do. Muriel is prompt to assist and works hard to get your on their schedule! They are my go to!! Definitely recommend them. We've gotten single to double sink done, water heater replaced, sump pump replaced and brand new toilet. The price we pay is always the same as we are quoted. George gives you thorough answers and is able to get the job done right the first time. No gimmicks. Thank you!

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

Will at Northeast Mechanical was fantastic to work with from start to finish. His expertise,…read moreprofessionalism and communication were top notch. Finding all three of those qualities in a contractor is rare. I would also like to point out that Will is also very personal, transparent and caring. In my situation we had an issue where the initial part had a manufacturing defect and wasn't working properly. Will was able to get my old part working to keep my heat on for a couple days until a replacement part was available. Will checked in with me daily to make sure everything was running and we were ok until he could return to install the replacement part. I will definitely call Will and Northeast Mechanical again when I need my A/C serviced later this year. You should consider calling Will if you have an HVAC issue at your house.

We needed fast service to replace a faulty basement bar sink discovered Friday evening. Ethan…read moretroubleshooted the plumbing situation first thing in the morning and quickly identified the issues associated with the pump. Replaced the pump immediately and secured all fittings. Provided quality service with real good explanations.

I like Pride. I've…read moreworked with a few plumbers in the Rochester area, and they might be my go-to from here on out. I appreciated how everyone I dealt with was calm, courteous, and knew their business. I spoke to Ross on the phone at first, and he was great to coordinate with, especially since we had a couple of scheduling issues. Steve was the plumber who came out to take a look at our shower issue, and he was on time, and very professional. He let me know what we were looking at price-wise, and although it was a little steeper than I expected, the work they did was good. You should know that their service call price is $49. That's on the lower end in my experience, but they don't waive it if the work is more, it's added to your bill. That said, I talked to another plumber in the area whose service call price was $250 (bananas), so it's all relative.

Jeremy is excellent - knowledgeable, quality work, prompt, and reasonable…read more Our furnace was barely warming our house. Initially, I received a quote from a different company on a Saturday and had them scheduled to come on Monday to get it over with, but felt buyer's remorse for the ridiculously expensive cost. Thankfully, I ran into my realtor who agreed and recommended Jeremy. I called him on Sunday for a quote and he came that same day! He went over the process steps, explained and answered all of my questions, was able to install on Friday, and most of all, his quote was reasonable. He doesn't have financing, however, he was willing to set up a payment plan that worked for both of us. I saved thousands going with Jeremy instead of the other company! He is fair and his craftsmanship is excellent. It's been a couple of months since we replaced our furnace and thermostat and everything is running smoothly this winter. I highly recommend Jeremy for quality work at a fair price.

Installed a new floor heating thermostat. Prompt, knowledgeable, reasonably priced. Definitely…read morewould use him again.

Rudest person I have encountered in a while…read more Bought a Groupon they would NOT honor. It was a $100 value, and I needed some help with my furnace. They said it was a maintenance voucher and could not be used for work. I inquired about the price and when I learned that the price was higher than others, I told them I was inclined to go somewhere else where it was little cheaper. The guy said he was glad and "never to call me again." You got it dude.

Buyer beware! I decided to test the waters out with this company for a simple yearly furnace…read morecleaning and tune up on my 7 year old hi-end unit 3 weeks ago. The HVAC tech provided me with a receipt that included a quote for a new $570 motor that should be replaced ASAP. Today, the furnace completely stopped working. 12 hours of trouble shooting later, a different repair man found that my furnace shows no signs of being serviced 3 weeks ago, but does show signs of being taken apart & improperly put back together - causing it to break down! 14 complaints closed with BBB in last 3 years and 4 negative reviews on the site since 2012 ... http://www.bbb.org/upstate-new-york/business-reviews/heating-and-air-conditioning/sparks-monroe-heating-chimney-inc-in-ontario-ny-31843/ Photos and an update to be posted ASAP. See also: the 11 reviews for Sparks Monroe Heating & Chimney Services that are not currently recommended by yelp, and therefore hidden, many of which are 1-star. As of 02/21/15, Sparks Monroe refuses to return any of my phone or email messages since last Sunday. April 2015 - BBB complaint closed in my favor :) but I did not recover damages yet. (Total closed BBB complaints = 17) Also see the 15 additional Yelp reviews for Sparks Monroe Heating & Chimney Services that are not currently recommended or included in the rating of this biz.

AP plumbing responded very quickly to my call. I had a problem with my toilet on a Friday morning…read moreand I am elderly and disabled and asked for their service as soon as possible. They responded within 4 hours One of their representatives were at my door. My problem was fixed within an hour and I was very happy with the service. I noticed that they probably were a little pricier than I could have gotten if I had inquired around but I wanted it done I wanted it done right and I wanted it done right away and they provided all of that. After paying my bill I read up a little bit more on them and saw that they offered a senior discount. I called and without hesitation I was told they do offer a senior discount and they would be sending me a check. Within 5 days I received the check from them. Overall I would say I am very happy with them.

If I could give zero stars I would. I am going through my 70 year old mothers account and…read morequestioned why she paid $632 to AP pluming. She said she had her faucet replaced. She bought the faucet and they simply swapped it out. I can not believe that they would take advantage of an older woman like that. They were there for 15 minutes. It's something I could have done with a YouTube video if she didn't want it done this week. So disappointing.

Greg did an excellent job. Rapid response, professional and efficient…read more Had the job finished in under an hour. I would definitely use DT Plumbing again and recommend their company to friends and family in the future.

Don was very professional, arriving on time and getting straight to the leaky pipe. He kept me…read moreinformed of the problem, provided an estimate before beginning work and left no mess behind. I'm keeping his number for all future plumbing needs!