The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much bigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend. read more

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has come through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome! read more

Yuri was fantastic! Showed up exactly when he said he would and did a great job for a great price. He worked quickly and left it cleaner than when he found it. My dog even liked him. . I will absolutely be calling again and recommending Yuri to all of my friends. read more

My furnace/ac blower motor seized on the hottest day of the year. Great, right? I called Yuri after scouring yelp reviews and by dinner time my house AC was back. He had the part for my older Rheem and banged out the repair quickly and efficiently. read more

Very pleased! First time using Napora. We were impressed with the response time and tech. Thanks Yuri!

Definitely a five star review. Very fast response to request for service. Old toilet was replaced for a very reasonable charge. I highly recommend Napora Heating Cooling Plumbing. read more

I called Nepora late on a Monday, almost 8pm, because my AC stopped working. They didn't pick up, but texted saying they'd call me back. An hour later, after I started calling other companies (unsuccessfully), Yuri from Nepora calls me back, and tries to see if he can come over the next day, or the day after. However, after hearing my description of the issue, he decided he could squeeze me in that same night. Less than two hours later he's knocking on my door, and in less than half an hour he brought my AC back to life! I can't recommend him enough: he came in, did a quick diagnostic, and right on the spot replaced the capacitor - no gimmicks, no funny business, just good honest work. The bill was a little bit on the pricier side (according to google), but the expertise, super fast service, and friendly disposition made it worth every penny. read more

the owner came out at 2am to fix my sump pump on a Saturday night. very nice person. i would use him again the emergency service price was a bit much but needed to be done and came out very quickly. read more

Yuri and Napora Heating and Cooling has saved the day at our house multiple times over the last few years! From emergency heating repair, broken AC, leaking hot water heater and even putting our yard back together after a pool install! Napora Heating and Cooling is our go-to for everything. Fair pricing, friendly team and EXCELLENT quality and speed. read more

yury and his crew did a fantastic job they fixed 3 issues for me at a very resonable price of under 120 dollars they are the best and most resonable plumbers i have ever used i highly recomend them to anyone you wont be sorry. read more

No heat. Called 2 other companies before finding Napora. Was told by the other companies it would take a week to get a technician out to us. Yuri from Napora was able to get to us that afternoon and solve our problem for a fraction of what we were expecting. Can't recommend this company enough! read more

We are so grateful for Yuri and Napora Heating and Cooling! Our air condition unit was old and we knew we would be replacing it soon - so naturally it stopped working during the first 90 degree weekend of the summer. I called on a Tuesday, sent a few photos and spoke with Yuri and he was able to quote us, we signed the contract and he was here the next day! Service was professional, very friendly and informative. We will recommend Yuri to all of our family and friends in the future. Thank you! read more

Napora Heating Cooling Plumbing - Plumbing Near Me - Webster, New York

I had a problem with my furnace. It had decided to not work. After calling several of the larger HVAC companies in Rochester and being told it would be 4-5-6 days before they could come to my home, I called Napora. Yuri answered on the third ring, I told him my problem, he said he was on another job but would come later after he finished. I had about given up. He came at 9pm after working all day. Within 15 minutes he had diagnosed the problem--a tired ignitor. Sadly, he did not have one on the truck to replace it and promised to get back the next day. Sure enough, he came next again at 9 pm once again after spending a whole day on another job. He had called and said he would be late. Did the repair in 15 minutes. He figured the bill and apologized for the amount, it was, by the way, a lot less than I expected. I would recommend Napora to anyone of my friends or family. One thing about Yuri he is a man of few words but he is a man of his word. read more

I called Napora Heating and Cooling when our A/C wouldn't start. It was after 6pm on a Friday. I didn't expected a call back until the next Monday. Yuri called back that same night, diagnosed our problem and got our A/C working again. Yuri's response time, kindness and knowledge is superb. We can't express how much we appreciated it. Don't go anywhere else. If I could give more than 5 stars I would. Jeannine S. read more

We had been trying to convince my mother in law to replace her failing water heater before it became an absolute necessity and of course we all know that wasn't going to happen now don't we. So when we got the call two nights ago that "for some strange reason, I don't have any hot water." I know that we had waited too long. So, I was on the phone first thing yesterday morning looking for a plumber. Well, Yuri's company wasn't the biggest one I called or the smallest.He wasn't the cheapest but he was friendly, professional,sounded like he knew his stuff and he could be there today. Now, we live over an hour's drive from my mother in law and it's always a crap shoot whenever I have to find a home service pro where she lives because all the ones I use don't go "way out there. " So, I gave Yuri the go ahead and I have no regrets whatsoever. Originally, Yuri was planning on doing the job himself but he got hung up on another job so he made sure two of his guys got took care of our job, which they did quite efficiently, then he made sure to touch base with me to make sure that I was satisfied. When all is said and done, working with Napora Heating & Cooling took all the hassle out of one of those jobs that have you under the gun to get it done ASAP. Hopefully, the next time I need their services it will be for something I want because I know I can count on them when I'm in a jam. read more

Thank you for the fast reponse time to get the heat up and running. I also appreciate that you answered our call so quickly. I gave you a five star rating for the great service and taking the time to explain everything to us. You are our go to person when ever we have a problem. We are very satified. Thank you again. read more

I called Napora Heating & Cooling for a pinhole leak in a copper pipe in my basement a couple weeks back. He was able to meet me immediately at my house as I left my workplace. He quoted me a price, did the work, and was done in less than an hour. I couldn't have asked for anything more. Quick, quality work when I needed it. Would highly recommend. read more

Needed hvac help last minute for some surprise flooding in our basement coming from our ac/furnace. Answered the phone immediately, got a technician out to my house within an hour or two. The tech quickly identified the problem, answered all of my (admittedly excessive) questions, explained to me the repair options, what he would do if it were his own house, and walked me through some of the basic maintenance for the furnace that I can do on my own. Definitely calling them back in the fall for our annual servicing (which we've been forgetting x2.5 years). Thank you! read more

I really appreciated the quick response on a Saturday. We woke up to a leaking hot water heater and called them right away. They said they would be over shortly. And sure enough they were. They quickly assessed the problem and made a couple of recommendations. We opted for a new hot water heater and within a few hours the job was done. Thank you so much read more

I called my regular ac guy and he was rude as hell! this was 3 days before Memorial day. I called Napora on Memorial Day and guess what, he was there within 2 hours to ck out my AC. Needed sealant as the AC unit that is only 6yrs old had a leak. Came back on Tuesday to repair, so far so good!!! Thank you big time!! I would call again if need be...Really he came on Memorial Day!! WOW!!! read more

Plumbing done right! Yuri the owner came and replaced my sump pump and got the water out of the basement. He was kind, pleasant and knowledgeable. read more

These guys are absolutely wonderful! They are so accommodating, excellent at what they do, professional, trustworthy and just great people. I wouldn't go anywhere else ! Katherine K. read more

Great service. They installed a new furnace and A/C unit at my home. Yuri came out and explained everything to me in detail. He gave me a quote for the service and it was very reasonable. He and his partner completed the work in one day and did a great job of cleaning up. I had a minor glitch with the new thermostat afterwards and they came out immediately and fixed it. Highly recommended. read more