The people from Penfield heating and plumbing could not come more highly recommended!!!…read more Steve, who put my sump pump in... He was fast, efficient and knowledgeable. Anthony who took his lunch hour to come to my house and inspect what I needed him to look at.. He went above and beyond my expectations. I would give them an 11 out of 10 and I would highly recommend them to anyone and would never use anyone but them from now on.. They are excellent!!!!!

Leaky outdoor faucet that froze last winter. Penfield attempted to repair but ended up replacing…read more They had to find the pipe and did a super clean job getting to it, and when completed, covered the wall will a neat cover .

Late review from July 10th, requested help from them like I always do, call handled timely and…read moreservice call booked. Nick W came out on time, fixed my commode, and was on his way. Price for leaky toilet was $325.00 so a little pricey but I saved with my service plan. Thanks for always helping me out, much appreciated.

Taylor was an excellent communicator and James did an…read moreexcellent job on a complicated job. He is extremely knowledgeable and explained everything, answering all of my questions, I highly recommend Pride Plumbing!

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

Technicians and service was good. quality of work was good. The pricing was very very high. Called…read morefor a hot water heater leak. They came out looked at the heater and said it was bad and needed replaced. Said ok and let's replace it. He said we will send a rep out to look at it and charged me$139.00. Few hours later a sales rep came out and said it will cost $5,000.00 to replace it. "WHAT $5000 for a water heater! This was at my mother's house and I her son lives a 1000miles away. So we had no choice but to pay that outrageous price. they did end up knocking 10% off which brought it down to $4485.00. Still was very very high for the service. Even if the hot water heater cost $1500-$1800 you're telling me parts and labor cost $2500-$3000. UNREAL!!!!!

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

This is great company. I needed work done with my furnace and they were quick to come out and did a…read morefantastic job. I will be using them for the foreseeable future.

Jeremy is excellent - knowledgeable, quality work, prompt, and reasonable…read more Our furnace was barely warming our house. Initially, I received a quote from a different company on a Saturday and had them scheduled to come on Monday to get it over with, but felt buyer's remorse for the ridiculously expensive cost. Thankfully, I ran into my realtor who agreed and recommended Jeremy. I called him on Sunday for a quote and he came that same day! He went over the process steps, explained and answered all of my questions, was able to install on Friday, and most of all, his quote was reasonable. He doesn't have financing, however, he was willing to set up a payment plan that worked for both of us. I saved thousands going with Jeremy instead of the other company! He is fair and his craftsmanship is excellent. It's been a couple of months since we replaced our furnace and thermostat and everything is running smoothly this winter. I highly recommend Jeremy for quality work at a fair price.

Used their services 4 yrs ago, had to have them come back out twice, and we still have heat loss…read morethrough the roof. Good luck getting them to answer their phone. I won't recommend this company! LOOK ELSEWHERE!! Birdsall Penfield

BEWARE!!!!!!!!!!!!!!!!!!!!!DO NOT EVER USE THIS COMPANY! The…read moreWORST QUALITY insulation job!! The MOST INCOMPETENT individuals ever! Bunch of Con artists! After complaining to the manager Ryan. He told me the salesman George LaCorte exaggerates information to customers. I have reported this company to NYSERDA! The company provided false information. They are CON ARTISTS! The WORST INSULATION JOB EVER! SCAM! Take a look at the Air Seal Job. As you could see from the photos . Definitely DID NOT AIR SEAL THE RIM JOIST! Wonder why the owner Tony Karpovich has not responded to this review?

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

Gave me a price of $6850 for work that went from 9:30 till 3:30. The last hour was to replace the…read moretoilet that they installed and damaged so they had to go buy a new one. Only parts were the toilet, pipe to go to septic, a few pieces of copper fittings and some hydraulic cement. 3 guys I bet 2 were not certified plumbers. An awfully high price . I would bet that $6000 was labor . $1000 an hour for labor-What a great life for DT Plumbing!