We first called Tripoli/Don for a quote for a bathroom remodel. We had previously had contractors in the space who made us feel that what we were asking was nearly impossible. Don listened to our ideas, looked around and said, "Sure, we can do that," and he meant it. Throughout the remodel, he was responsive, professional, and incredibly skilled. A bathroom project comes with numerous questions I never even knew to ask, and Don always knew when we needed to make a choice (and made suggestions for what to look for) and when it made more sense for him to recommend something specific. He listened to our preferences, respected our decisions, and guided us through every step with integrity and confidence. His craftsmanship and attention to detail show how much pride he takes in his work. The space was kept clean, the timeline stayed on track, and communication was always clear. It's rare to find someone who balances technical expertise with genuine customer care, but Don does exactly that. As with most old houses, there were surprises along the way, which Don handled without hesitation or complaint. We asked to add on to the project halfway through, and he was happy to accommodate. He even did some finishing work that we were not expecting, that made the space bright and beautiful. We're thrilled with the results and would recommend him without hesitation. read more

I highly recommend DT Plumbing. We had an issue with very low water pressure to our house from our well. The company who installed the well in 2022 (Aquasource) sent someone out to look. That guy said he didn't think it was the well and recommended we get a plumber to come out to look things over. Enter Don from DT Plumbing. Very congenial, let us know what he was doing (and costs) every step of the way. Don is incredibly knowledgeable. He was able to diagnose the problem: the pump needs to be pulled and a new check valve installed. I thought the price he charged was fair, considering all the work he in order to pinpoint the problem/ Now, I just need to contact Aquasource when they open tomorrow and get a warranty repair on that well. DT Plumbing will be my first call if I ever need a plumber again! read more

My wife and I were hit with an unexpected bump when our kitchen faucet and disposal broke. We were getting ready to host a big party at our house over the weekend to watch the Bills game, so we needed a quick fix. I stumbled across DT Plumbing and I couldn't have been any luckier! I requested a quote and they responded within minutes! Don Tripoli was able to make room for us in his already packed schedule. He went above and behind and before we knew it we had a brand new faucet and disposal in time for the game! I greatly appreciated how polite and efficient he was. The pricing was fair and I would highly recommend them to anyone in need of a plumber. read more

Don at DT Plumbing is an absolute lifesaver. We came home from a family event to find the water line connecting our refrigerators water dispenser to the water line in the basement had split open. It was raining into my basement & I panicked. You never can plan for these things to happen but we were relieved when Don said he could come over and Check out the problem for us. He isolated the problem, gave us a quote, and had the issue resolved within an hour. He is very friendly, knowledgable, detail oriented, and reasonably priced. We've used him for several small projects now & honestly wouldn't ever consider using anyone else. read more

DT was recommended to me by my neighbor for a plumbing emergency. They promptly answered my call and the owner completed the service within 24 hrs of me calling. He even contacted me to see if he could arrive early! I needed a clog removed from the clean out pipe. He was able to remove the problem (roots) and show me the pipe was clear with a scope! Great work. Great service! Responsive. Prompt. Reasonable price. I highly recommend! read more

I reached out to DT plumbing requesting a snake out for my garage drain. They replied immediately and came out shortly thereafter. Greg was professional, knowledgeable and was able to clean out the drain. He also educated me on the structure of the drainage system of my garage built in 1900 which I greatly appreciated. He was very efficient and pleasant. The cost was fair. I would call them again. read more

Our basement at our rental property flooded on a Saturday Afternoon. We called DT Plumbing and he was there within an Hour! Don found the problem and resolved the issue very quickly! Pricing was very reasonable even for emergency on a Saturday. I would highly recommend DT Plumbing for your plumbing service needs! read more

I had two other plumbers out to try and find a leak to no avail. Don was here 15 minutes and not only found the leak, but a few other plumbing issues, as well. I will only be using DT Plumbing in the future and I would highly recommend them for your plumbing needs. read more

Both the town of Irondequoit AND another plumbing company came out and basically told me I needed to dig up my foundation and repair my old cast pipes. Andrew from DT was able to find the issue and fix it without any digging, and ended up saving me over $3000. read more

Thank you for your great service. We did not have to wait to be scheduled and the price was the best. Andrew was very polite and explained everything he was going to do. No more plumbing problems Will call DT for any other issues. Sam and Noreen DiFranco read more

I called DT Plumbing to ask about having my main sewer line cleaned out. He arrived promptly, gave the fee up front and did a thorough job. He was courteous , professional and explained everything. Highly recommend ! read more

Greg did an excellent job. Rapid response, professional and efficient. Had the job finished in under an hour. I would definitely use DT Plumbing again and recommend their company to friends and family in the future. read more

Andrew was the technician that came and did the diagnostics. After a thorough assessment, he was able to come up with a solid fix at a fair price. I would recommend DT plumbing for your problem. read more

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Quality service, quick response, and great value for what was needed to be repaired. Will definitely use DT Plumbing and Remodeling for all our repair services. read more

Andrew from DT Plumbing installed a new faucet, kitchen sink and garbage disposal. They were timely, professional and everything looks great

Fast, responsive and fixed our issue quickly. Thanks Andrew! Would highly recommend them to anyone and will use them in the future

Timely and efficient. I highly recommend DT Plumbing. Arrived on time and educated me on his repairs.

Would highly recommend DT Plumbing, prompt service, reasonable prices and quality work.