Great company since i hired them about 5-6 years back. Still doing business woth them kn a yearly…read morebasis and highly recommend.

I cannot say enough about Arndt HVAC. Jason is awesome honest and trustworthy. He does not take…read moreadvantage of us old folks. I would recommend him and his crew to anyone! And of course he has Dash working with him. he is a sweetheart!

Great service! Juan was very helpful with all our AC unit needs. Great at communication and helped…read moreget our AC running like it was brand new. JJB has always come through and is fair in price.

We have always wanted to support someone in our area and found out about his business through our…read moreneighborhood. Juan was very professional and thorough. He cares about his clients and knows his work. He explains your situation in a way that you would understand. He also gave us a great recommendation on ventilation in our upstairs bathroom and told us rebate offers through RG&E. He is very personable, affordable and goes beyond what you would expect in customer service. The best part is he's considerate about your space and uses disposable booties when stepping into your house which I always appreciate. We would highly recommend him!

Dustin was referred to us from another well-known HVAC company in the area that didn't work on the…read morebrand of gas fireplace we have in our house. My wife and I are extremely pleased with Dustin's thoroughness of pinpointing the multiple gas leaks in our fireplace and the solutions he offered to address all of the issues. Dustin is extremely knowledgeable, friendly, and was great to talk with about other things besides the fireplace. He is building a highly reputable business while juggling the responsibilities of having a young family. I highly recommend Dustin for all of your HVAC needs - you'll be glad you called him! Jim S. Webster, NY

This is an update to a review I wrote about a year ago, Initially Dustin was not timely in getting…read moreback to me with a quote (he later explain why). Totally understood. I reached out again this year however, we were not able to come to a meeting of the minds for my project. Dustin was very informative and very personable. I wish him the best with his business. However can't give 5 stars because the project did not move forward so I have nothing to base five stars on.

The woman on the phone was very helpful - something I appreciate. The technicians were professional…read moreand amiable. Once they tracked down the replacement part, they quickly got our furnace up and running. It's a 20 year old gas furnace, so I'm happy it's still got some life left in it. I would definitely recommend.

This dude came to my house for an estimate thinking that I haven't done my homework beforehand. His…read morequote was the highest (with a low end brand) but this wasn't the issue. he said "I would deduct five hundred bucks if you pay me in cash, you know, that way I don't have to pay uncle Sam". Two days later, he called me again to say "Hey, prices have gone up about $450 but I'd still give that discount if you pay my in cash".

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

We had Maurice out for an estimate for a liner on our fireplace, he pulled the insert out of the…read morefireplace, mid-aligning our pipe. Called him back to ask him to put it back, and he berated me over the phone saying he would be liable if he put the pipe back and we didn't have a liner installed. Finally got him to say he would come back but he had to check his schedule and call me back. Never called me back, so 2 months later I called a manager. She sent 2 techs out the very next day who ruined the pipe even more (they tried to align it but left a huge gap and taped it back together with tape that is not rated for fireplaces!) and also tracked mud and soot all over my kitchen and carpet. I will never have them in my house again. Working with the BBB to have them pay my bill to get the fireplace fixed and the carpet cleaned.

This is a slippery company. They are not trustworthy when it comes to their billing practices. They…read moreclaim to give you a "break" on labor but truth be told they tack it on the part. If you have a warranty be very clear that they service THAT warranty, that the look at the warranty. My furnace wasn't working, I took the morning off to meet them so when they said it wasn't covered under the warranty, I was desperate and trusted them. The next day I found out it was covered, Empire wasn't honest. They weren't a contractor for that warranty company, Goodman/Goodcare/Asure. They charged $485 for the part and only refunded $250 and claimed the rest as labor which the tech said he was being nice and not charged me. But the warranty covers labor, but Empire isn't a service provider for said company. So I am being blamed by the warranty company for trusting Empire, Empire claims the are not liable because they didn't install the furnace. Integrity is not something they have, find another company if you don't have to use them.

This company is a scam! The owner hires scam-artists /drug addicts and thugs. I hired him to do two…read morejobs. The first , seemed like it was done, but it turned out to be essentially a temporary fix and 2 weeks later the problem is worse--but he has not returned. Even after promising to return several times--I waited, he never showed--every time with a bullshit excuse. The second job was handled by his subcontractor who took money for a "new" compressor which it turns out is almost 30 years old!--and needless to say doesn't work! ! Once cash was given to his employee to purchase freon, parts etc. his employee disappeared--never finished the work--never answered the over 30 phone calls I have made--never came back again!!!!!- When I was finally able to get a hold of the employee it was only by calling from a different phone! The employee sounded like he was literally on heroin or pain pills at the time--was luring speech and not making sense while I was talking to him--I instantly figured out where the money went!!! This company is a fraud! $2500 later--heating and cooling system is broken (probably made worse from them touching it) and an ice machine is laying in pieces with a 30 year old "new" replacement compressor--also not working. I feel like crap for trusting them--didn't realize such horrible people were out there.

Berkeley Heating and Cooling converted my boiler / radiator system to a forced air / furnace and…read moreair conditioning system. They ran all new duct work in my walls and I could not be happier with the work they did!

We had AirQuip install a very expensive system a little over 2 year ago. We were very satisfied…read morewith the service provided at the time. Today. 2 1/2 years later we awoke without heat. The office scheduler- Lindsay- did provide us with same day service- very welcome on this cold day. However her phone service was somewhat snappish/ surly & rude rather than reassuring that service was scheduled. BTW- our service did arrive mid-afternoon & repairs were made. Hoping for a warmer night For this highly acknowledged HVAC company I would hope their first point customer service personnel would be better trained and more personable!

The service people were knowledgeable and got right to work. One of the calls pertained to my…read morefurnace which had two bats inside. The poor person had to extract the macerated bats and clean the fan. No complaint while doing so. When my ac broke down in July 2025 they were the only hvac business who could arrive in a reasonable amount of time. Others had quoted a week to ten days. Give them a call!