Joe is an awesome electrician, and a super nice guy. He installed my EV charger in 30° weather with…read morehail pelting him the entire time. I appreciate that he was able to work around a weird shipment delay I had, and got me rescheduled very quickly. I also appreciate that every step along the way he kept me aware of the price, and recommended ways to reduce the complexity to lower the cost while still keeping my future plan of extending this line to a garage possible. I definitely recommend choosing Lighthouse. Thank you!

Very professional, knowledgeable in his field and a lifesaver as Joe agreed to our project with…read morebarely any notice and completed the project. Joe even went above and beyond with some extra help assisting me complete my solution. Can't ask for anything more. Thank so very much! I would definitely request his assistance again and recommend him to my friends and family....See ya soon, Joe!

I had an overhead light fixture that was out. My neighbor suggested I call Lon Lockwood as I did…read morenot have an electrician. Shane was my technician and took care of the problem at my first appointment. I had a wiring issue in the switch. He made sure that the new overhead light I had purchased was installed correctly. He also came back the day after my first appointment with Tim and installed a whole house surge protector. Good price for my repairs, professional, friendly technicians that answered all my questions. Great communication from my customer service rep. Highly recommend this company!

First time using them and I must say, I am very pleased with the customer service from the first…read morecontact till the end! Jessie (Cust. service rep) called the morning of the work to let me know who was coming out and an estimated arrival time. Pleasant and professional, so refreshing to encounter. When the electrician arrived, he introduced himself (Dan) with a big smile, he put on his protective booties(raining outside) and started off with explaining the company background. Good information to know. I let him know why I picked their company, etc and he answered any and all questions that me and my dad had regarding the work. We needed a couple outlets put in, got a whole house power surge protector and a light switch updated. Dan gave us the cost, estimated time it would take to complete it and once approved, he got right to it. Once he was done, he explained everything and made sure we were good with this work. He actually found some issues as he was working, but he explained them and gave us his recommendation. Excellent work for a VERY reasonable price. We are over the moon with our new, SAFE, updated outlets and whole house surge protector. We will be using them again! We recommend this company!!!

Need a hot tub moved or installed? These guys are top notch! They moved a 75" x 75" tub from off of…read morea 4ft deck located on a steep slope, on wet grass without damaging the yard what-so-ever. They were also ready/willing/able to get the job done with just a few days notice! I was very pleased with thier efficiency (whole job took 2 hrs. from Mendon to East Rochester, NY) and professionalism. Very friendly and LOCAL small business as well! I highly reccomend.

I recently had a terrible experience when the buyer's agent brought Kinney into a house sale to…read morecheck the electrical system. The electrical system had passed the home inspection but the buyers were anxious about it. I also had my electrician check it for peace of mind. Both verified it was solid and not overloaded and had extra capacity. My father had also been an electrical engineer and knew more than a little about electrical systems. Kinney came in with 2 electricians (one appeared to be in training). They proceeded to tear apart the panel. They were touching wires and circuits and when they went to put the front panel back on were jostling the box and banging on it. I told them to stop several times because I was uncomfortable with the way they were treating the system. They ignored me and kept at it. I then had to have my electrician come out, at my own expense, to recheck that nothing had been disconnected. He never had to bang at the box or jostle it to replace the front panel. They were highly unprofessional in that they distorted the facts and tried to damage the box in order to drum up a $2200 sale. It was obvious, from the theatrics I witnessed, that it was a set up with the real estate agent. They also quoted about $700 over what other electricians said it would cost to upgrade. I distrust them and personally would never do business with them!

Recently had Anthony renovate our basement and did a great job. He kept us updated throughout the…read moreentire process and was very efficient. Would definitely recommend!

Anthony was quick to respond to my inquiry. He arrived on time for the estimate and advised that he…read morewould send me a quote by the end of the day and could begin the work in "a couple of days". He texted with some follow-up questions, but then said that he should be able to begin working in two to three days. I replied that two would be much better and asked if he could make it two, not three. He texted with some other questions, but didn't respond about starting. I asked again. No answer. I asked again. No answer. Nor did I get the quote. I called the next day, left a VM, and never heard back. Very, very dissatisfied. Some reply, even to say he couldn't take the job, would have been preferable to complete radio silence. Not to mention just plain polite. He lost a repeat customer.

Not reliable. 2 times consecutively, he pulled a no show/no call. I thought it was weird he said…read morehe would come on Saturday. Then, when he was 2 hrs late with no call, I called him and he said his kid had soccer. I thought I'd give him another chance thinking he just didn't want to say no when he said he would come on Saturday. He knew we really needed him bc my kiln was not firing and I needed service before the kiln tech could come. And so I thought he didn't want to say no. So we agreed to him coming Monday at 9 am. At 9:45, my husband called and he said (get this) he was late because he inhaled suds while in the shower. He said he was on his way. At 10:30, still no show, we texted him and told him to forget it. He never replied. During this, he wasn't answering his phone and his voicemail was full, too. And these were not even the first time something like this happened. Once before, a couple years ago, he came to give an estimate and during the estimate he fixed a small problem and said he would send us his estimate for the whole job. Then he couldnt come back to do the job bc he hurt his foot. Even though we now had to find someone else to do the entire job, we sent him a check anyway for the small repair he did during the estimate because we felt bad he had been in the hospital. He seemed like a good guy back then. But now I think maybe that was not true either. Anyway, I would not recommend. I don't like leaving bad reviews. But someone else one time posted a review about a company I was just about to sign a contract with. That person saved me from making a huge mistake. So now, when something is really bad, I do a review.

Fantastic service. Was quoted a fair price to have a dryer circuit redone in my home. John came in…read moreon the day work was supposed to be done, took a second look, and explained how they didn't actually need to run wires, etc, they would only need to change a few things on the breaker and the outlet itself, saving us about $700. The original electrician I had called had told me the wire was too small and we would need to replace it all (without actually taking anything apart to see the size of the wire under the cabling) They easily could have taken advantage of someone like me who knows little to nothing about electricity, but instead, they did the right thing and earned themselves a life long customer.