I had a very positive experience with Will from Northeast Mechanical. He gave me a very reasonable…read morequote to install a new water tank and was able to do it the next day to make sure my tenants were taken care of promptly. He showed up on time and was very professional and communicative throughout the whole process. He also gave me good advice as to other things I may want to consider doing in the near future in my property. I was very pleased with all his work, expertise and customer service attention so I will use his services again for any HVAC or plumbing issues that may need to deal with.

I have used Northeast Mechanical for multiple heating and cooling installs and repairs at multiple…read moreaddresses. The owner,Will, is very friendly and easy to work with. He will go out of his way to save you money even when it inconveniences his work schedule. He will shoot you straight and give you no BS advice and recommendations based on his years of experience. I would and have recommend Will and Northeast Mechanical to anyone needing HVAC install or service. Will is way better than any of the big companies who's techs are trained to run up prices with big ticket repairs . Trust Will!

We needed fast service to replace a faulty basement bar sink discovered Friday evening. Ethan…read moretroubleshooted the plumbing situation first thing in the morning and quickly identified the issues associated with the pump. Replaced the pump immediately and secured all fittings. Provided quality service with real good explanations.

I like Pride. I've…read moreworked with a few plumbers in the Rochester area, and they might be my go-to from here on out. I appreciated how everyone I dealt with was calm, courteous, and knew their business. I spoke to Ross on the phone at first, and he was great to coordinate with, especially since we had a couple of scheduling issues. Steve was the plumber who came out to take a look at our shower issue, and he was on time, and very professional. He let me know what we were looking at price-wise, and although it was a little steeper than I expected, the work they did was good. You should know that their service call price is $49. That's on the lower end in my experience, but they don't waive it if the work is more, it's added to your bill. That said, I talked to another plumber in the area whose service call price was $250 (bananas), so it's all relative.

The gas valve on my boiler failed so we were without heat (not a big deal) and hot water (much…read morebigger deal). Called another big name HVAC company and their AI receptionist told me one week was the earliest they could get me in. Called Napora and they responded within an hour. They diagnosed my issue, ordered the replacement part and installed it the next day. Great job all around, would highly recommend.

I can't recommend them highly enough. I've had multiple issues in my (old-ish) house - Napora has…read morecome through on tight timelines and replaced a heater/blower in winter, repaired a pool heater as we opened for the summer, helped with our remodel planning and work, just everything. They are absolutely awesome!

I just paid $258 for a No Repair, well he did put shims under toilet to keep from rocking but the…read moremain reason for the call was a leaky faucet. Bill looked at the faucet and said I hate this kind. He removed the handle of and exposed the inside and said I can't get it off, you need a new faucet. Since I paid over $300 for the faucet a mere 6 years ago I said Nope, can't do it. So I turned off the cold water under the sink and saved drip water for plants. My darling son just came over and fixed the leak. Parts were $20 and I tipped him $10. I am still mad at Penfield Plumbers and will never ever call them for anything.

I came home from holiday traveling to find water leaking from my water heater. On New Year's Eve,…read moreI called around to a couple of service providers we've used before and another who claims to do all of the water heater installs for Home Depot, and all of them told me it would be a week before someone could come out. Then I called Penfield Plumbing. I woman I spoke with on the phone told me they could come on the 2nd, which was reasonable given the holiday, and gave me an estimate. Then she sent someone out that afternoon (on the 31st) to look over my current setup to check for code issues or other concerns that might increase the cost. Finding nothing, he wrote me a quote for the same amount as I was given on the phone and then said "want us to do it today?" We had other things going on, so we opted to keep our appointment on the 2nd. On the 2nd, the crew arrived early and had the new unit in and everything cleaned up in about an hour and a half. The price I paid was on par with the other providers I called and everyone I dealt with was friendly and professional. I would definitely recommend Penfield Plumbing for water heater service.

Due to a pipe in my basement that overflows when there is a heavy rain, I contacted GT plumbing for…read moreassistance. Mr. Campbell came out and fixed the issue, very quickly, and was very professional and fair. I hope there will be no more issues with the plumbing, but if there is I would trust GT Campbell for assistance.

Every since we purchased our home we have called GT plumbing for any plumbing related needs! Both…read moreGeorge and Thomas are excellent at what they do. Muriel is prompt to assist and works hard to get your on their schedule! They are my go to!! Definitely recommend them. We've gotten single to double sink done, water heater replaced, sump pump replaced and brand new toilet. The price we pay is always the same as we are quoted. George gives you thorough answers and is able to get the job done right the first time. No gimmicks. Thank you!

Fixed my old leaky 3-handled shower/tub faucet spindle and replaced trim - works now and looks like…read morenew - for abt 12 times less than quote from Penfield. Gary had fast availability, arrived on time, worked efficiently, pleasant professional demeanor, great customer service.

Gary was great! Very responsive and reasonably priced. I thought I needed a bigger project than…read morewhat really had to be done. I appreciated his honesty and expertise. I have a new plumbing project to start in a month and I am so glad I have a great plumber now to call for that! Thank You!

I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

They convinced us to get a new furnace. The new one is garbage. It constantly freezes up when on…read moreA/C mode and stops working in the summer. All they said we could do is turn it off for awhile. Our old one was working fine and never did this.

My shower drain was clogged, I tried draino and it did not resolve the issue. I called this company…read moreand they sent someone out who didn't help. They literally looked at it 5 minutes and said they could not resolve the issue and that they would have to take out the ceiling and all this BS to get to the clog. They also said they don't do finish work if they have to rip out the floor/ ceiling. They never sent me a quote and I resolved the issue myself later by more extensive research on the issue. This company is a scam and should not be used.

Stay away!! Extremely overpriced, forgot to re-attached the house grounding cable so my home was…read moreun-grounded for several days until I figured it out. When I spoke with the owner she really didn't seem to care.

A+ Courtesy A+ Service…read moreA+ Price A+ Timeliness It can be hard these days to find a business where the service is AMAZING from start to finish but this company is IT!!!! From the friendliness and efficiency of the person who answered the phone, to quickness of service, to thorough explanation of the issue and outstanding completion of service... was beyond amazed, pleased and impressed. The bill was explained to me by the very penny (he was only off by $0.09 lol) and the work was completed efficiently and effectively. They charge by the job, not the hour and their rates were completely reasonable. Oh, I forgot to mention...JOSH WAS AWESOME!!!!! I HIGHLY recommend using this company. I will never use anyone else.

Found this amazing company after doing a google search for plumbers near me and am so unbelievably…read morehappy that I did. Many people told me to call a company that has rooter in their name but I didn't want to as I wanted to support a local, family owned business. Everyone that I interacted with was so nice and helpful. They were honest and upfront about what they were going to do and were able to get our issue resolved within a couple hours and for a very fair and reasonable price. I will happily recommend them to anyone and everyone that I know. Thank you so much for being an amazing company.

Jeremy is excellent - knowledgeable, quality work, prompt, and reasonable…read more Our furnace was barely warming our house. Initially, I received a quote from a different company on a Saturday and had them scheduled to come on Monday to get it over with, but felt buyer's remorse for the ridiculously expensive cost. Thankfully, I ran into my realtor who agreed and recommended Jeremy. I called him on Sunday for a quote and he came that same day! He went over the process steps, explained and answered all of my questions, was able to install on Friday, and most of all, his quote was reasonable. He doesn't have financing, however, he was willing to set up a payment plan that worked for both of us. I saved thousands going with Jeremy instead of the other company! He is fair and his craftsmanship is excellent. It's been a couple of months since we replaced our furnace and thermostat and everything is running smoothly this winter. I highly recommend Jeremy for quality work at a fair price.

Jeremy returned my call for a non-urgent repair within a couple hours and was out to my home the…read morenext morning. He explained everything clearly and repaired that day. Definitely would recommend