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    Sparkle And Splash

    3.3 (23 reviews)
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    Services - Sparkle And Splash

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    6 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

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    Recommended Reviews - Sparkle And Splash

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    This company is quite the joke!! Most unprofessional company I have ever dealt with. We have had a pool cover on our pool for a number of years. Sparkle and Splash won't service your pool with it on because of safety reasons, ok that's fine so we have to pull our cover off each night before the service date. We have never had an issue with our pool cover for a number of years. The one time I folded it up and put it on the side of the house, it conveniently disappeared. My wife called the main office to ask if they could ask the tech when is the last time he seen it so we could pin point what day it went missing and immediately was told well we didn't take it and was defensive regarding the issue we were told well it probably blew away, (well we have a veiw fence and desert area behind us it would be pretty obvious if it blew over our fence as we could clearly see a blue cover of this size, sorry try again) So Rene told my wife, well we have an extra pool cover brand new still in the box we will bring it over but we are by no means admitting guilt on the issue. My wife had said oh wow that's a nice gesture thanks I'm not saying your staff took it we are just trying to figure out what has happened to it, but if you have an extra cover that is nice and sure we will take it. So the tech shows up without the cover on his next visit. My wife then calls Rene back and says hey that cover you offered, the tech didn't bring it and Rene then proceeded to tell my wife oh never mind it's not new it's damaged old falling apart. Complete incompetence if this staff has no idea what they have in there office let alone offering a customer something before knowing what they have. So again my wife's question was still unanswered as she was trying to ask when the tech last seen our pool cover. She was told to call the main office and speak to Amy Marchione regarding the issue. My wife then called and discussed this with Amy and basically was told well if your going to blame my tech then we need to part ways now with our service as we are trying to run a business. Again my wife told Amy I'm not blaming your tech I simply want you to ask him when is the last time you seen the cover. My wife then gets an email the next day from Amy, (attached) we are canceling our service. In Amy's words attached this is the customer service you will receive if you so choose these clowns as your pool service company. On another note, these guys are a complete rip off escalating their cost to $200 a month in June 2022. $200 a month and they are at your house for no more than 15 minutes each service date. Believe me there are better companies out there do your research people!!

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    7 months ago

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    Mike M.

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    1 year ago

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    Mike M.

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    3 years ago

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    2 years ago

    Brought the pool back to blue from green within a few days. Prior pool company let it go green. Couldn't be happier with Sparkle and Splash.

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    2 years ago

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    4 years ago

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    3 years ago

    Very professional and excellent customer service. Extremely satisfied with my pool service.

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    6 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    Mike M.

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    5 years ago

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    8 years ago

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    7 years ago

    We have used Sparkle and Splash for many years and they keep our pool clean and the water clear. Very responsive to any of our requests.

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - Sparkle And Splash

    Review Highlights - Sparkle And Splash

    A special shout out to Josiah, Cruz, Charles, and Renee who have always been extremely helpful, knowledgeable and professional when at our house.

    Mentioned in 2 reviews

    Read more highlights

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    That Girl’s Pool Service - Green to Clean

    That Girl’s Pool Service

    (4 reviews)

    They came out and cleaned my pool, even took the filters to clean them properly. Theyre very…read morecommunicative and come on a schedule. definitely recommend!

    Avoid! I have three dogs. My requirements are simple: 1…read more Let me know when you are coming so I can put the dogs inside, 2. do a good job on servicing the pool and 3. close the gates carefully when you leave. No problem with 3. but 2. not so good: I was supposed to pay an extra $75 for "Green to Clean" treatment to deal with algae. The algae remained so the problem was now my pool pump and sand filter, fixable for only $2000. No thanks. But the real problem was 1. The whole experience was only a month and a half long. First month, OK, pool guy here on Thursday in the afternoon. Second month, time changes. OK, I will work with that. Final week: Appointment on Thursday, no show on Thursday. Appointment on Friday. No show on Friday. Appointment on Saturday. No show on Saturday, Text to ask if Sunday was OK, Yes, but what time? Three texts and phone calls later, no time ever suggested. At 5:48 PM Sunday, text, "I'm here to clean your pool". Yeah, well, the dogs were in the yard and I was having dinner with a friend. NOT OK. I called and texted repeatedly Saturday, Sunday, Monday, Tuesday, Thursday. Finally I got a text on Thursday that they would be there that afternoon. Nope. Then Dave, the pool guy, called and started shouting at me accusing me of making things hard for them (!). I told him the service was no longer required and told him to have a bill sent to me, thanked him and hung up. HE CALLED ME BACK, STILL HOLLERING AT ME! Then I get a text copy of the bill and demands for immediate payment. I thought I was hiring a pool service company, not a theatrical one. Avoid!

    Sparkle And Splash - poolcleaners - Updated May 2026

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