I couldn't figure out why our hot tub wasn't heating up & Dustin sent his guy right over & walked…read moreme through. Thanks!

Dustin, Ricki, Chris, and the whole team at Preservation Pros have always been awesome. They have…read morealways been communicative, responsive, and understanding when taking care of our pool and associated equipment. I can always rely in them to help take care of any issues that come up in a timely fashion. Recently, we got the water in our pool replaced and it looks really great. The water is fresh and clear and the pool looks awesome. I would highly recommend them!!!

Tommy at Elite pools does a great job. He keeps our pool sparkling clean and is always ready to fix…read moresomething that breaks or needs adjusting

Great pool service company. Tommy is great, reliable, and always good communication. Very happy…read morewith his services over the past 10 months and plan to continue.

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

CW Pool service is the BEST pool company in Arizona!!! We used pool chlore since the 80's and they…read moreliterally ruined our pool, screwed us out of money and lied. I could go on and on about the crappy people and crappy service but that's not why I'm posting this review. CW Pools not only fixed our issues with the pool but also have restored our trust and confidence in great service, fantastic price, the communication is outstandingi and they ALWAYS show up do the best job EVER and everyone that knows us and our pool is simply amazed at how beautifull it is!!!! We used to have a green algae infested dirty pool that we could not swim in. NOW, we can swim any moment of any day and our friends and family love coming over to swim again. It's so great that we are having a wedding and reception right here and before CW Pool took over we wouldn't even have considered anything involving the old embarrassing pool. Greg, our new pool guy is honest, professional, and gives the best value for any pool work in not only Tucson, but all of Arizona!! I dare anyone to find a better price, better job or better company for all your pool needs. Happy again in Little Town, Az

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Excellent service. Will definitely use them again. Scheduling was easy with friendly customer…read moreservice. The pool tile literally went from a disaster to spotless. They were done in less than 2 hours and the process was easy and seamless. Highly recommend Slicks!

Slick's promptly answers your call, quickly get you schedule and comes and does a great job…read more Excellent clean up post job. Note, the cleaning process is a little noisy and generates a lot of calcium dust, so you might want to warn your neighbors!

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

They came out and cleaned my pool, even took the filters to clean them properly. Theyre very…read morecommunicative and come on a schedule. definitely recommend!

Avoid! I have three dogs. My requirements are simple: 1…read more Let me know when you are coming so I can put the dogs inside, 2. do a good job on servicing the pool and 3. close the gates carefully when you leave. No problem with 3. but 2. not so good: I was supposed to pay an extra $75 for "Green to Clean" treatment to deal with algae. The algae remained so the problem was now my pool pump and sand filter, fixable for only $2000. No thanks. But the real problem was 1. The whole experience was only a month and a half long. First month, OK, pool guy here on Thursday in the afternoon. Second month, time changes. OK, I will work with that. Final week: Appointment on Thursday, no show on Thursday. Appointment on Friday. No show on Friday. Appointment on Saturday. No show on Saturday, Text to ask if Sunday was OK, Yes, but what time? Three texts and phone calls later, no time ever suggested. At 5:48 PM Sunday, text, "I'm here to clean your pool". Yeah, well, the dogs were in the yard and I was having dinner with a friend. NOT OK. I called and texted repeatedly Saturday, Sunday, Monday, Tuesday, Thursday. Finally I got a text on Thursday that they would be there that afternoon. Nope. Then Dave, the pool guy, called and started shouting at me accusing me of making things hard for them (!). I told him the service was no longer required and told him to have a bill sent to me, thanked him and hung up. HE CALLED ME BACK, STILL HOLLERING AT ME! Then I get a text copy of the bill and demands for immediate payment. I thought I was hiring a pool service company, not a theatrical one. Avoid!

Dear Kimberly: sorry it took you two years to finally train Dylan and improve on your…read more"certifications"....and we know that Dylan was a new hire with little to no training. Justin finally did take accountability for how poorly and unprofessionally my pool was managed, but that was before he gave me a $4000 quote and then ended service when he became extremely annoyed when I asked for break down of the costs. They boost that their pool guys are so well trained, but after a new pool guy was assigned to my pool the problems began. I was paying for full service $160+ for everything. First he didn't vacuum my pool and told my tenant that he didn't. He didn't vacuum the pool multiple times, I had to call the owner and then he would be sent out again. Then he didn't put the seal for the filter back on so it was sucking in air for hours before I noticed. Then he put twice as much shock in the pool as he was suppose to, based on records and the owner tried to back pedal and say he wrote the wrong amount. This all happened within two months. My pool was then cloudy from mismanagement of chemicals, the water was only a couple years old, as I had drained the pool 3 years prior. Justin told me that no filter was able to filter out the dirt. I was told I needed to change the water and asked if I also wanted a quote for a new pump and filter. I told him a quote would be great but I was in no position to spend over $4000, at which point Justin cancelled my service. The lack of professionalism, and laziness from this company was astounding. I have since SUCCESSFULLY cleaned and maintained my pool since then and I wish I could say any idiot can do it but as you can see thats CLEARLY NOT the case.

Love ASP! Our pool has never been cleaner & clearer! Thanks to Max for doing such great work!read more

Fantastic locally owned company with great employees and service. Tucson Pool and Spa has been a…read morestaple in the Tucson area for many years.

Very nice on the phone and the technician was very nice, however they charged 150 just to come look…read moreat my spa heater.. not touch it, just tell me it is old and needs to be replaced.. maybe took 4 minutes if at all. Definitely a ridiculous amount for literally no legit service. Felt like a money grab. They didn't respond to my email about the crazy amount. They sent an estimate that was way more expensive than it should cost to even replace that system. (I went elsewhere and they did a great job for far less)