We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

We're on year 7 I believe with Dustin and Anthony. They do a great job. Like I've said before we…read moreget lots of debris from the trees around the pool and Anthony works his chemical magic to keep the water crystal blue. Very happy with their service!!!!

Not sure what happened with Dustin. Initially, he was responsive to issues and questions. Then, he…read morebecame unresponsive and when he did there was some attitude. After a while, Dustin would make comments to make it sound like he was doing me a favor for doing his job or he would get very defensive. Makes me think there is something else going on with him that is affecting his job and temperament. Dustin was never able to get the pool level restored to the correct level, that was typically an inch or two too low. Dustin claimed he wanted it low for "skimming purposes", but the intake jets should not be gurgling when the pump turned on. He never could get the Leaf filter to remain secure that regularly opened-up dumping debris in the pool. The hose pieces for pool cleaner would regularly separate as well. I asked several times to find a way to secure the components better, and the only laughable attempt that I saw was using electrical tape. Other issues required several follow-up texts and calls. At some point Roger, was not doing a good job skimming once a week, in which I had to follow up after him. I do not mind skimming the pool the other six days, but please do a good job with the one scheduled day to clean the pool and spa. Apparently, Roger is moving on, so maybe he was phoning it in... Technician Ricki was excellent. He did a great job with the new heater installation, which is the only reason why a rated 3 stars instead of 2 stars.

Great attention to detail and professionalism! They go above and beyond for their clients.read more

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

Excellent experience from initial contact, quote through installation of new pump and filter all at…read morereasonable price and within one week. John M.

Great service. I was prepared to replace my pump motor. It had begun to make a grinding noise, weak…read moresuction at both the drain & skimmer. Lance showed up on time. Diagnosed the problem and had it working smoothly (proper PSI) within a half hour. A very reasonable service charge , answered all my questions. Couldn't be happier with the service or the cost. Highly recommend!!!

Went in to get my pool pump fixed and needed a part. Jim went out of his way and showed me some…read morethings to look for when maintaining. There was a bearing he took out for me and cleaned and now it is working like brand new. Hard to find customer service anymore, and he went out of his way to help me, without any other motivation to sell me more. I have never had an issue doing business here, and they are knowledgeable and honest!

My Dad bought a new pool filter from them and had it installed for a total of $2000.00. This was 18…read moremonths ago and the filter has never worked properly. The pool is constantly dirty. We have contacted them many times and each time they promise to come out and fix it however, they have never shown up! I do not recommend them at all!

Great work I highly recommend this company for pools and he will not doubt in his work and does a…read moregreat job

From the owner: Keep your oasis inviting with our dedicated upkeep and expert cleansing services.read more

cannot say enough great things about E-Konomy Pools! From start to finish, Steve, Kellie, and…read moreFrancisco have been absolutely amazing to work with. Steve worked his magic and completely got rid of our stubborn black algae in just a matter of days -something we had been struggling with for far too long. Not only did he fix the problem quickly, but he kept us updated every step of the way, which gave us so much peace of mind. Kellie and Francisco were equally wonderful-professional, responsive, and genuinely caring about doing the job right. It's rare to find a team that combines expertise, communication, and customer service so seamlessly. If you're looking for a pool company that is knowledgeable, reliable, and truly goes above and beyond, E-Konomy Pools is it. We are beyond impressed and incredibly grateful for their hard work!

I live in Rivendell community and our pool gets serviced through E-Konomy Pools. The pool tech,…read moreJared, has been doing a wonderful job maintaining and keeping the pool pristine. The community has never had such a clean pool before. You can tell that Jared cares about the work he does, the pool looks phenomenal after each session.

Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ