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    Tucson Hot Tubs

    4.4 (39 reviews)
    Closed Closed
    Updated 3 weeks ago

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    Services - Tucson Hot Tubs

    Pool installation

    Pool repair

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    Update: Swim Spa still not fixed but they are working on it. Apparently the wrong part was sent to fix it and they only discovered that after they drained it about half way down. So we wait for the part and supposedly it will be fixed next Tuesday but now we have a grinding sound and the sound of running water coming from one side of the spa. We might be the unlucky purchasers of a lemon. Not Tucson Hot Tubs' fault not frustrating. Stay tuned. We shopped several places for a swim spa and decided on Tucson Hot Tubs. We liked Dylan, the salesperson and felt he was honest with us. We purchased the swim spa and from there on out, not such a great experience. First, the Dylan quoted us a price on the crane we would have to use to put it in our yard. When it came time to use the crane company about 2 weeks later the price doubled and ours was an easy placement. Then when it was installed, the stairs were set up incorrectly and there was a part missing on the spa, which we still don't have by the way. It was supposed to have been delivered when the set up training happened, along with delivering the correct manual we still don't have. Then we see it wasn't the same spa we ordered. They told us it was an upgraded model. I have my doubts about that. When the people came out to show my husband how to set up and run the unit and all they cared about was getting out of the job. Not much was learned. They did however correct the stairs. And NOW we have several leaks. I emailed the attached pictures 4 days ago and they said they would have someone reach out to us to get it straightened out. We still haven't heard but I did send a second email asking them when we might hear from them. Overall, I would have to say I wouldn't recommend them with the service I have had so far. I'm really sad because I was sure this was the place to purchase our swim spa. I just hope they fix the leaks.

    This is a family owned business that treats its customers as family. Taylor Pano and his crew are knowledgeable, experienced and friendly. I am a retired Engineer that seems to have a million questions when I am about to make a major purchase. Every question was answered without hesitation. The hot tub was installed over three years ago and it is still functioning like the first day it was turned on. If I experience a problem with my hot tub chemicals or cleaners they are quick to lead me in the right direction. These people know there stuff..... and when they make a promise for delivery or installation they keep to their word. I HIGHLY recommend Tucson Hot Tubs, everyone there becomes your friend! They were able to build my hot tub right into my new patio - here is my Hot Tub, during construction and when completed

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    3 months ago

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    2 years ago

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    1 year ago

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    1 year ago

    Best experience ever. Loved Tyler and Nicola . So Happy with my new tub!!!!!!!! Taught me everything I need to know

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    2 years ago

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    3 years ago

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    4 years ago

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    Taylor P.

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    3 years ago

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    Taylor P.

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    3 years ago

    Young man was on-target helpful regarding chems for new owners. In and out in about 20 minutes.

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    Taylor P.

    Thank you Norris! Please let us know if you need anything!!

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    6 years ago

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    Taylor P.

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    4 years ago

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    Taylor P.

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    3 years ago

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    Taylor P.

    Thank you Andrea!! We love to have Courtney on our team!!

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    4 years ago

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    Taylor P.

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    5 years ago

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    Taylor P.

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    4 years ago

    Tyler was amazing , excellent!! Thank you for having such great employees!

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    Taylor P.

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    5 years ago

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    Taylor P.

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    5 years ago

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    Taylor P.

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    6 years ago

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    Taylor P.

    Thank you for the review and the pictures as well. Looks fantastic!

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    6 years ago

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    Taylor P.

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    7 years ago

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    Taylor P.

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    6 years ago

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    Taylor P.

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    6 years ago

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    Taylor P.

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    6 years ago

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    Taylor P.

    Thank you for the kind words Howard. :)

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    6 years ago

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    Taylor P.

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    6 years ago

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    Taylor P.

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    7 years ago

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    Taylor P.

    Thank You MJ! We love hearing this!

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    7 years ago

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    Taylor P.

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    5 years ago

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    Taylor P.

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    8 years ago

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    Taylor P.

    Thank You! We're glad we got you into your perfect hot tub.

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    5 years ago

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    6 years ago

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    Taylor P.

    Thanks Steve. We can't wait for things to get back to normal.

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    9 years ago

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    Taylor P.

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    11 years ago

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    Taylor P.

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    8 years ago

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    Taylor P.

    Thank you for the review. Sorry the response is a little late. :D

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    9 years ago

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    Taylor P.

    Thank you for the great review!

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    8 years ago

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    Taylor P.

    Thank you Steve! We not going anywhere.

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    11 years ago

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    Taylor P.

    Thank you for this review. We still love getting 5 stars!

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    9 years ago

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    Taylor P.

    Thank you Jeanne. We appreciate your review.

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    12 years ago

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    Taylor P.

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    Ask the Community - Tucson Hot Tubs

    Review Highlights - Tucson Hot Tubs

    Taylor was prompt, spend time educating us on the maintenance of the hot tub and quickly fixed the problem.

    Mentioned in 12 reviews

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    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (4 reviews)

    Couldn't find my filter Ordered from Amazon…read moreGuess that's the place to go now Second time they didn't have what I needed

    My maintenance guy neglected my pool while I was out of town for a few months…read more It turned green. We followed the advice on the internet, shocking it and waiting, but after two days it had only improved a bit. We went into Leslie's pool service looking for a pumice stone to scrub down the sides. Omar took one look at our pool pictures and said, "A pumice stone is not going to help." He recommended that we drain it and treat it directly with chlorinated bleach. He explained the whole process and cautioned against doing this during the day when the plaster might get too hot and crack. He didn't push products on us but instead was friendly, knowledgeable and helpful. We explained to him the problem with our previous pool service and he recommended some pool services that he knew were great. He added that this was the busy season and that if these guys were full, to call him back and he'd help. Well, we followed his advice and it worked! I got my sparkling pool back! While we were draining the pool, we found black algae was starting to grow on the floor of the pool. If we hadn't drained it, we probably wouldn't have been able to directly kill it the way it needed to go. The pool service he recommended came out a few days later and also did a terrific job taking care of us. I depend on the internet for a lot of things, but Leslie's Pool Supplies is where I will always go from now on. Thanks Omar!

    Tucson Hot Tubs - hottubandpool - Updated May 2026

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