I have nothing but wonderful things to say about Sam and his team! They do an excellent job,…read morethey're extremely reliable and friendly. As a matter of a fact, they even have called me when people have showed up at my house unannounced for deliveries and helped me out. And the real story here is why I switched to Quality Pool and Service Repair in the first place. The former company I worked with showed up on different days of the week, sometimes not at all. I'm pretty forgiving so I moved past that, as long as the job gets done, right? The final straw for me was when I came home at 8 PM after a long day at work and MY DOGS WERE IN THE STREET because the person who serviced the pool did not close my gate. I called, explained why I was upset and was simply told that it probably wasn't all their fault. I decided to end our agreement immediately. Anyway, I thought I could care for my own pool which then turned green and it pretty sad/pathetic. I called Sam, explained what happened and not only did he get my pool all tuned up, he also PROMISED me that they would show up on one day every week so I could lock my dogs in the house. I cannot tell you how appreciative I am and how that one things made me really trust and endorse this company. They're amazing. They're reliable. They care.

Unprofessional, Sam didn't return calls, or emails, I have been with Sam for a few years, and his…read moreprofessionalism started to decline over the past year. He literally complained about a job that I was paying him for. This company is NO longer about quality or customer service but money. Avoid this company. I was paying $145 for FULL service weekly, and was told my pool take too long to clean (after storms...20min per my video footage). He called me this morning at 7:30am, said my pool was "shit" and he was canceling my services without any notification or conversation as to why, and didn't drop off my key. Sam is hostile, unreasonable, and extremely rude. Here is a picture of my "shitty pool".

This company is awesome. Tommy came to my aid when my pool suction was not working. He found the…read moreproblems . He is very knowledgeable. He will be my go-to pool guy from now on. Thank you Tommy. Reliable and great communication.

I can't recommend Elite Pools and Spas highly enough! The owner is incredibly knowledgeable,…read moredependable, and kind--qualities that are hard to find all in one person. He takes the time to explain everything clearly, show up when he says he will, and always leaves the pool looking spotless and well-maintained. Whether it's routine cleaning or a repair job, the work is consistently top-notch. It's such a relief to have someone I can trust to take care of my pool. Highly recommend to anyone looking for reliable, high-quality service!

The pool always looks great and is very well maintained. They alert us when parts are starting to…read morego and the fix them when they do! Great prices and great work, and now they take care of our spa too, life is good!

Have had this as our pool company and our pool has never looked better. We never have to worry…read moreabout our pool and if there is anything wrong with the pump or equipment, desert pool is sure to alert us immediately with a recommendation.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

After meeting with 4 different pool companies on site, we are so pleased we settled on 1st Choice…read morePools. From the very beginning, the guidance, service, timely communications and commitment to their work was 2nd to none. Seriously. After meeting with the owner Daniel, his confidence and knowledge were undeniable. Contract signed, began working with Devin that week, lots of patience and advice getting us to an executable CAD drawing. Not pushy, really felt valued, Devin listened to our concerns / preferences and got us to a simple and geometric design we loved. The build went wonderfully, from excavation to pool fill - the program management and critical path was on point. In additional to the pool, we included two cement pours outside the coping to support a future grill and lounge area - fantastic workmanship. This review is about 10 months late, I share that because we recently had a minor issue - and without question, 1st choice returned and made it right without hesitation. Finally, a tip of the hat and the biggest thank you I can render to Estrella. Estrella was the front office interface, she was always 100% positive and professional. Her email / phone call response time was seconds not minutes and that is not an exaggeration. Responding to my questions on schedule, material inquiries, adjustments - Estrella was the liaison that brought it all together. Thank you, Daniel, Estrella, Devin and the overall 1st Choice Pools team - we are thrilled with the pool and will continue to highly recommend you to other future pool owners.

We had a really great experience with 1st Choice Pools. We got a total of 4 quotes, we ultimately…read morechose them because they had an answer for all of our questions, seemed very knowledgeable, and didn't try and rip us off. They are also a small business. For our design, we wanted a simple rectangle with a Baja step and umbrella holder, and later adjusted to add a waterfall. They were so helpful every step of the way. I was nervous about the pavers and turf in my yard getting ruined, but they did a wonderful job protecting it all as best as they could. Their timeline was also very realistic, they showed up when they said they would, and all of their contractors were friendly. I really have to credit Tim, the project manager, he set the expectation and explained what the yard would look like in the interim, the timeline, and how everything goes. I'm noticing some of the reviews are mentioning a mess or trash but it's a construction zone, so expectations are really everything here. When all was said and done, my yard was clean and put back. The office manager, Estrella, is wonderful. She was so responsive and helpful whenever I had questions. They also walked me through financing, which I had never done before, they provided information and helped to point me in the direction of who they've found to be the easiest to work with. Overall, they did an outstanding job and I am so beyond happy with our pool and the job they did, it's perfect!

We're on year 7 I believe with Dustin and Anthony. They do a great job. Like I've said before we…read moreget lots of debris from the trees around the pool and Anthony works his chemical magic to keep the water crystal blue. Very happy with their service!!!!

Not sure what happened with Dustin. Initially, he was responsive to issues and questions. Then, he…read morebecame unresponsive and when he did there was some attitude. After a while, Dustin would make comments to make it sound like he was doing me a favor for doing his job or he would get very defensive. Makes me think there is something else going on with him that is affecting his job and temperament. Dustin was never able to get the pool level restored to the correct level, that was typically an inch or two too low. Dustin claimed he wanted it low for "skimming purposes", but the intake jets should not be gurgling when the pump turned on. He never could get the Leaf filter to remain secure that regularly opened-up dumping debris in the pool. The hose pieces for pool cleaner would regularly separate as well. I asked several times to find a way to secure the components better, and the only laughable attempt that I saw was using electrical tape. Other issues required several follow-up texts and calls. At some point Roger, was not doing a good job skimming once a week, in which I had to follow up after him. I do not mind skimming the pool the other six days, but please do a good job with the one scheduled day to clean the pool and spa. Apparently, Roger is moving on, so maybe he was phoning it in... Technician Ricki was excellent. He did a great job with the new heater installation, which is the only reason why a rated 3 stars instead of 2 stars.

cannot say enough great things about E-Konomy Pools! From start to finish, Steve, Kellie, and…read moreFrancisco have been absolutely amazing to work with. Steve worked his magic and completely got rid of our stubborn black algae in just a matter of days -something we had been struggling with for far too long. Not only did he fix the problem quickly, but he kept us updated every step of the way, which gave us so much peace of mind. Kellie and Francisco were equally wonderful-professional, responsive, and genuinely caring about doing the job right. It's rare to find a team that combines expertise, communication, and customer service so seamlessly. If you're looking for a pool company that is knowledgeable, reliable, and truly goes above and beyond, E-Konomy Pools is it. We are beyond impressed and incredibly grateful for their hard work!

I live in Rivendell community and our pool gets serviced through E-Konomy Pools. The pool tech,…read moreJared, has been doing a wonderful job maintaining and keeping the pool pristine. The community has never had such a clean pool before. You can tell that Jared cares about the work he does, the pool looks phenomenal after each session.

Jesse was ok at first , right after he took it over from Ron, about 3 years ago but has gone…read morecompletely down hill...He doesn't return phone calls unless he's in your pocket doing something for you that day $$$.. His pool cleaners are in and out in about 20 minutes,do a crap job, continue to add Acid to our pool EVERY WEEK, FOR LAST YEAR OR SO, INSTEAD OF SOLVING THE PROBLEM!!We all know a pool can't be brushed, vacuumed, filter changed,baskets cleaned in 20-25 minutes,, that's why they have been fired, I'll do it myself now that I'm retired.... Careful with them,they also will steal, misplace, misuse your pool supplies and tools but deny it when brought to their attention....

I used them last spring and summer, and I had a great experience with their technicians. They are…read morealso very quick to respond online which is great. I only had a couple minor issues with them which I list below. Pros: Quick, high quality services for a great price. Their technicians are skilled, professional, and intelligent. Always had a great attitude and were quick to answer all the questions I had. Pay was very reasonable, and I always had a great looking pool that looked like new. They installed a new pool pump for me, gave great advice on how to take care of my pool, and never once had any issues with their technicians. Cons: The services used to pay were complicated, which led to confusion and frustration. They were initially very understanding but my failure to adapt to it led to some late payments (which I thought were paid) and resulted in me ending the services. I believe shortly after I stopped using Nu Wave they changed the services they used to process payments so you should not have to deal with the same issues I had to. Final verdict: All in all, definitely worth it.