We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

This company is awesome. Tommy came to my aid when my pool suction was not working. He found the…read moreproblems . He is very knowledgeable. He will be my go-to pool guy from now on. Thank you Tommy. Reliable and great communication.

I can't recommend Elite Pools and Spas highly enough! The owner is incredibly knowledgeable,…read moredependable, and kind--qualities that are hard to find all in one person. He takes the time to explain everything clearly, show up when he says he will, and always leaves the pool looking spotless and well-maintained. Whether it's routine cleaning or a repair job, the work is consistently top-notch. It's such a relief to have someone I can trust to take care of my pool. Highly recommend to anyone looking for reliable, high-quality service!

They came out and cleaned my pool, even took the filters to clean them properly. Theyre very…read morecommunicative and come on a schedule. definitely recommend!

Avoid! I have three dogs. My requirements are simple: 1…read more Let me know when you are coming so I can put the dogs inside, 2. do a good job on servicing the pool and 3. close the gates carefully when you leave. No problem with 3. but 2. not so good: I was supposed to pay an extra $75 for "Green to Clean" treatment to deal with algae. The algae remained so the problem was now my pool pump and sand filter, fixable for only $2000. No thanks. But the real problem was 1. The whole experience was only a month and a half long. First month, OK, pool guy here on Thursday in the afternoon. Second month, time changes. OK, I will work with that. Final week: Appointment on Thursday, no show on Thursday. Appointment on Friday. No show on Friday. Appointment on Saturday. No show on Saturday, Text to ask if Sunday was OK, Yes, but what time? Three texts and phone calls later, no time ever suggested. At 5:48 PM Sunday, text, "I'm here to clean your pool". Yeah, well, the dogs were in the yard and I was having dinner with a friend. NOT OK. I called and texted repeatedly Saturday, Sunday, Monday, Tuesday, Thursday. Finally I got a text on Thursday that they would be there that afternoon. Nope. Then Dave, the pool guy, called and started shouting at me accusing me of making things hard for them (!). I told him the service was no longer required and told him to have a bill sent to me, thanked him and hung up. HE CALLED ME BACK, STILL HOLLERING AT ME! Then I get a text copy of the bill and demands for immediate payment. I thought I was hiring a pool service company, not a theatrical one. Avoid!

Wow my pool looks great. These fellas work hard. They're very professional. They did a great job…read more Highly recommend

Everything went quickly and they did an amazing job on both the tile and our rock waterfall!read more

They responded quickly and got me the help I needed. They immediately found the issue and…read morerecommended solutions.

Great attention to detail and professionalism! They go above and beyond for their clients.read more

Horrible service horrible work ! Sent workers on the weekend/Sunday to obviously do an "off the…read morerecord" job and destroyed my plaster ! Used all my husbands power tools, stole my buckets after they used them. Wiped their feet on my dogs turf. Went to lunch, came back drunk and yelled in my face about "safety, contracts & satisfaction". I stated that I didn't ask for decorative tile cutouts on the steps and they cut out 2"x2" diamonds and placed them in the center of the stairs with a cut out turtle. And then yelled at me that it was ART!! I didn't ask for art. I asked for a clean, modern pool! But of course it was advised to the 7th guy I talked to prior to him! These people should not be doing business AT ALL!!!! The whole 10mins Of yelling from this guy who was trying to fight my husband and I was recorded on my security footage !!! My 2 children were my home at the time & witnessed the whole thing!

Thank You BackYard Pool Company..coming promptly and fixing my plaster & resurfing job on my pool…read more Your a 5 company !! great job!!

We are extremely happy with the cleaning that Doc's pool tile delivered…read more We were actually shocked how beautiful our tile was underneath the calcium build up. We are so happy we chose them for this service. They have the newest technology, which makes it safe, simple and easy. The price was reasonable as well. We highly recommend their service to others. We give them 5 star in all areas.

Poor job Left calcium on pool tile grout lines. Done just…read moretwo years ago so not so much build up. Left salty reside on plants and deck. Cost $660.00. Need to be done again.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

I usually wait a few months to make sure before I post a review for services like this... but I'm…read morealready so happy that I can't imagine what would go wrong. I contacted Cara in their office via the Yelp app. She has been so helpful and attentive. As you can see... it was greeeeeen. We had tried everything and all we did was make it worse. We even had a dragonfly family living outback. Jeremy and his assistant started on my pool the very next day. By that time the chemicals were all out of wack.... No chlorine, ph 7.2, acid at 200... it took a week, but by day 7 it's beautiful blue and clear. They went above and beyond... coming every day to check it. And every day they vacuumed AND brushed the whole thing. Every day they've been kind and thoughtful. They have an amazing system that sends me an email with pictures of my pool as well as what they did. And they are more than reasonably priced. Their monthly service, including chemicals, for me is $125. (The startup fee was a bit more than that but that's only because my poor pool was a swamp)

Set an appointment for July 30 between 10-12. Guess what no one showed up! Tried to call and text…read morefew times and no answer. The next day the lady that set our appointment said she realize that she wrote down thursday and she just seen my text! I asked why no call or text, and why nobody answer or returned my calls! According to her she was out sick! Ridiculous reasoning... The business revolve one person? That when the person who do the scheduling is out, the business stop? She then have the balls to ask if we still want the technician to come the next day! Wow, just wow... Should've known... As it was hard to get to someone to answer the calls just to schedule an appointment! Do not get their service, as they do not value customer's time...

There are a lot of pool companies out there, but Splash Pool is the very best. They are totally…read morehonest, reliable and helpful. I have been a regular customer for over 10 years and have several times had occasion when they have come to solve a problem with the pool and have not charged. Because of the extra service they give upon occasion, I will never switch to another Pool company. I can't speak highly enough about the value of working with Splash Pool services.

These guys are the worst! Techs have no clue how to take care of a pool properly.we paid extra per…read moremonth for backwashing and it was rarely done. left pool valve in a stuck position with pump off and never returned to fix or notify of issue. Zero stars!