Absolutely disgusting experience with Ashlynd at Pools By Design AZ…read more I had to delay my pool project and financing for a year because I was battling cancer. Instead of showing an ounce of compassion, decency, or professionalism, Ashlynd chose to be rude, condescending, and outright demeaning. She talked down to me, belittled me over the communication gap, and made it very clear she wanted me to feel small over my financial timing. Let that sink in: I was considering paying this company $80,000, and this is how I was treated. It was arrogant, cruel, and completely unacceptable. No customer should ever be chastised or made to feel "less than," especially while dealing with a life-altering medical crisis. That interaction told me everything I needed to know about this company. I took my business elsewhere, and I strongly recommend others do the same. If this is how Pools By Design AZ treats people before they even get your money, I can only imagine how bad things get after.

We recently had a pool put in by pools by design and they did an outstanding job! Dalton listened…read moreto exactly what we were looking for! If we had any questions or concerns he was quick to reply and very knowledgable! Jake was the project manager and was amazing! He was there every step of the way! We absolutely love our pool and couldn't be happier! I definitely recommend pools by design.

Called for quote. Response from woman answering the phone was curt, bordering on arrogant…read moresuggesting I was bothering her when I asked basic questions regarding their services. I thanked her anyway for what little information she did provide and said good-bye. Not pursuing services with Sparkle and Splash as this initial indicator of their customer service was a "fail" from the start.

I dropped S&S because their service pricing model was nickel and diming us for chemicals and…read morerequiring expensive services that I did not want. $200/month for weekly service plus $450 a year is excessive. They do a great job of keeping up the pool though.

We contacted Christopher for a safety fence because our block wall was behind schedule and we…read morewanted to get our pool completed. He was very responsive, gave us a great estimate below a competing company, and came the following week and completed the fence in one day. We were very impressed with the service, price and finished product. Great company.

Very professional install As a mechanical engineer I can…read moretell you they use the best materials for the application. Product should last for 10-15 years in hot and sunny Arizona.

They did an excellent job on our pool kool coat and beautiful pavers on our patio for A reasonable…read moreprice. Very quick too !

From the owner: Dive into Luxury with Our Premier Pool & Landscape Services! 🌿…read moreTransform your backyard oasis with our expert team specializing in fiberglass and concrete pool installations, along with stunning landscape designs. Whether you dream of a serene fiberglass pool or a custom concrete masterpiece, we'll bring your vision to life. Enjoy quality craftsmanship and personalized service every step of the way. Contact us today to make your dream outdoor space a reality!

I give my highest praise to Omni Pool Builders & Design. My wife and I absolutely love our new…read moresalt water pool! Nick is a great designer and I highly recommend that you see him for the design of your pool. Ventura was our Project Manager and was very professional and followed through with all work that needed attention. He is also a very friendly guy, easy to work with. All of the subcontractors that worked on our pool were also very professional and friendly and took the time to answer my questions, which were many. All in all, we are very happy with our pool and give the highest 5 star rating to Omni!

they will scam you out of money and sell you the best but install the worst we paid 370k they…read morecharged us 11k for cooper fire bowls but installed black metal and we had a meeting and after the meeting they gave a credit for a few hundred dollars. only one example 2nd the day they drawers the pool out it was too small so we added some feet I think from 32 to 36 the charge was almost 10k which was fine but it was added to the price of the contract. the price went from 326k to 334k . then the sent a change order way later and charges us again. I will attach proof if this app will let me if not go to my FB I have copies being posted daily. DONT USE THEM UNLESS you get everything in writing and don't pay the draws until the work is done right with the correct items.

We've been trying for almost six months to get a replacement part which was still under warranty…read more Keep following up and told repeatedly "it'll be here soon." Was told it was in transit. That was months ago. They have not reached out to us even one time. Woman in office blamed someone else for not following up and said she'd endure it got taken care if. We've visited in person and called repeatedly. I would not do business with them again. STILL WAITING!

Taking Advantage of the Elderly and Disabled! BE AWARE THAT…read moreE-KONOMY POOLS HAS PURCHASED OTHER POOL COMPANIES IN THE TUCSON AREA! -Be sure when establishing service with a new pool company that it's NOT owned by OR associated with the owners of E-KONOMY!!! -Let's begin with my 80 YEAR OLD DISABLED widowed mother who used E-KONOMY Pools and was taken advantage of. -Charged for chemicals not used -Paid to have pool drained, power washed, tiles cleaned and PROMISED that this special tile chemical they charged her extra monthly for would prevent the calcium build up from coming back! Well you guessed it! It came back to which E-KONOMY Pools response was that they "didn't guarantee it wouldn't come back" and stated that the pool tiles weren't being maintained! WHAT? She paid E-KONOMY Pools for weekly service including brushing the tiles and pool, chemicals and services which were ALL part of the job and maintenance she was promised! -E-KONOMY Pools stated they would be happy to come give her a quote to have her tile cleaned...again...WHAT? Yet E-KONOMY POOLS has NEVER missed a monthly withdrawal from her account! Not to mention she hasn't been able to get into her pool for years-but just wants to keep it beautiful and maintained. -Ring Camera recorded Technician entering her backyard and leaving 10 minutes later. Once again not brushing pool nor checking chemical levels. Pool left with algae growing on sides when inspected. SHAME ON YOU E-KONOMY POOLS and your ridiculous excuses! What other Elderly and Disabled persons are being taken advantage of by this company? Unbelievable and absolutely not ok! Then there's our pool: -EVERY SUMMER...EVERY SUMMER- Pool Technicians falsifying documentation related to services rendered (and verified as falsified by Supervisors following up that Technician had lied). -Being told when lodging a complaint with E-KONOMY that GPS showed Technician at our address for 30 to 40 minutes. That is until our cameras showed Technician parked out front of our home for 20 minutes on their phones then coming into backyard for 10 to 15 minutes of service which showed them NOT brushing the sides, nor testing the chemical levels, nor backwashing which are the services we pay for on top of chemicals. -Now don't get me wrong-Fall, Winter, and Spring there's really nothing to do except check the balance...during those months we haven't expected nor asked the Technician to backwash except maybe once a month if needed but yet we pay the same amount all year. Not a problem-BUT do the job when we really need it during the SUMMER! -Camera recordings of Technician lowering pool water level then taking a picture and sending it to the company stating "water level in pool too low to backwash" so he didn't have to do it. -Been charged TWICE in one month for services and over charged for chemicals. -Continuous company turnover -Asked NUMEROUS times for quote on sand replacement for filter and NEVER received a response. These are just a few of the FRUSTRATING events without writing a book! We all work hard for our money and expect to get services agreed upon-not with this company where you're having to beg for good and fair service! I guarantee you that the owners of E-KONOMY Pools wouldn't put up with the service their customers receive.

I started with them 8 months ago. The Service is great but over priced…read more The people in the office will answer the phones and HEAR you but don't listen. # times I called with a payment issue...change payment type etc.. All 3 times what I requested was not implemented. They heard my need the change the payment but DID NOT DO IT....and payments bounced. ANYTHING they try to quote you is over priced and the exact item is on amazon 20 -30 dollars (if not MUCH less). Be warned...shop around The last item was a phosphates concentrate...them 92.45.Amazon EXACT item..41.29. The guys that do the field work (clean/chemicals) Are Great...office staff...not so much

Who knows how good this company is. I would never use them. Since asking for a quote and also…read moreasking not to be contacted any longer I receive a litany of emails - incessant emails - until I finally blocked them. Got the pool pump repair down at a fraction of the cost and much more expediently.

cannot say enough great things about E-Konomy Pools! From start to finish, Steve, Kellie, and…read moreFrancisco have been absolutely amazing to work with. Steve worked his magic and completely got rid of our stubborn black algae in just a matter of days -something we had been struggling with for far too long. Not only did he fix the problem quickly, but he kept us updated every step of the way, which gave us so much peace of mind. Kellie and Francisco were equally wonderful-professional, responsive, and genuinely caring about doing the job right. It's rare to find a team that combines expertise, communication, and customer service so seamlessly. If you're looking for a pool company that is knowledgeable, reliable, and truly goes above and beyond, E-Konomy Pools is it. We are beyond impressed and incredibly grateful for their hard work!

i have had the same pool company for 16y years who i absolutely loved, it was classic pools jim and…read moremary weber were wonderful and the pool technician ashley is amazing and we love her. but this pool company cannot compare to ther service we have enjoyed with classic pools and i am on the edge of changing companies except that we love ashley. the company is impossible to contact. they have an ai receptionist that makes me steaming mad!