Arizona Automated Pool and Spa came to our property and provided us with a quote. Communication was…read moregreat. Once we received the quote and wanted to go ahead with the work, we never heard back from them. I followed up via email, as well as messaging on here but no replies. Guess we are back to square one and have to find a new company to get our in-ground spa fixed. Bummer since they seemed great in the beginning.

After an early schedule snafu, everything got worked out. My pool backwash handle broke in such a…read moreway, that it couldn't be completely removed. Rick showed up, evaluated what needed to be done, confirmed he'd return the following day with the necessary parts/equipment. He arrived on time and went right to work. My issue was quickly resolved. Thanks to all involved!

Had I read the bad review before I hired Mike B. I might not have given him a chance. Thankfully I…read moredidn't see it. I called Mike to repair my Paramount Pool Pump/Cleaning system, which is very expensive. His price was reasonable, he matched a competitor's price, and came out the same day to fix it. I also had air leak in my system and he saw the problem instantly and fixed that too. I thought Mike was very knowledgable, and he was clean, friendly, has a truck with his company name and runs a legit and dependable operation. I would hire American Pool Pumps again without a doubt. I want to add his response time was awesome. I tried calling 4 other pool service companies prior to American Pool Pumps, all of which said they were too busy because of the latest rains/flooding, and only one company said they could come out on the following Monday (I called on Thursday 9/11/2014). Mike came out within a couple of hours.

Worst pool service I ever experienced! His initial quote and conversation went out the window after…read moreabout a couple of weeks. We signed on for him to do our cleaning and chemicals at $85/week plus additional for chemicals. He never gave us an invoice for chemicals after the first month but was putting two chlorine tablets in a flotation device in our pool weekly. ONCE, a new guy put liquid chlorine in to try to shock it after testing it. He went through employees regularly, we constantly had new pool cleaners who were always quick to tell us their new status and lack of pool cleaning experience. It got to a point where they were just coming, skimming leaves on the top, throwing two tablets in the flotation device, and kicking my Kreepy Krawler on and leaving. I mentioned for weeks straight that our Kreeper was only working for a couple of hours after they left and then wouldn't work the rest of the week, an obvious sign of an issue. I mentioned that our pump was leaking, again another sign of an issue. They just said they'd "tell the boss" in which I never received a response. Never received invoices to pay them, made phone calls that were never returned, he charged me $75 to clean our filter ONE MONTH after it was replaced, then again in two more months? I told him I thought that was included, in which he replied no so I told him I would just do that myself. It became very evident that my pool was being severly neglected so I gave my 30 day notice. That week my pool started turning green. He had an employee knock on my door and offer to clean my filter for free if I'd consider keeping them for pool service. I told him No, I just wasn't satisfied anymore and that my pool was green and I needed it fixed and cleaned properly in which he replied that he would tell his boss. I expected the boss to come, give me an estimate and fix it. NOPE! I called the boss, went back to the pool area, did the usual; two chlorine tablets, skim of the top, didn't even attempt to get my Kreepy working, and left! I called for new services to come give me estimates and every single one was appauled at what the levels were at and the condition of the pool. They were mortified, as was I, that I was paying somebody monthly to maintain my pool on a weekly service basis and that they allowed it to get that bad and ignore some obvious signs of issues. My filter needed to be replaced, an o-ring needed to be replaced, there was a crack in the pump, and it took a couple of weeks of my new pool guy coming by a couple times a week and adding chemicals to finally get my pool back to normal. Whatever you do, do not trust this company as a pool service, there's no communication, a lack of qualified workers, and you'll pay more in the end for their negligence.

We have been working with Bob and his staff for over three years now and I can't stay enough about…read morethem. Our pool is always clean and fresh, but Aquaclear goes well beyond simple pool cleaning. They've done repairs, contacted us when they know we're out of town to inform us of a yard or house issue unrelated to the pool, they even heated the pool up for us before we've arrived, and made friends with our loud but harmless mutt. Bob has made emergency house calls, patiently taught my wife how to work the Jacuzzi, and much much more. They have an online payment service that makes payment so easy and they are incredibly reasonable. If you want trustworthy, professional work, you're only place in Tucson is Aquaclear. Dave and Betsy Smith

Great pool service ! I have used Bob Lewis and Aquaclear to…read moreclean my pool and to service my system's equipment for almost five years. I gladly give Aquaclear an A+, 5 Star rating, a good value for my pool dollars. Swimming pools need to be kept in balance and the system will, in time, need to be repaired, upgraded or replaced. All equipment has a maintenance schedule and a service life, poor maintenance will shorten your replacement cycle. Bob has a lot of years in the business and knows what kind of problems I might have in the immediate and long term and keeps me informed of what I need to do to maintain performance. His participation in a few of the Pool Industry Associations keeps him abreast of the latest technologies and equipment so the information he gives me reflects what is new in the field and what does or doesn't work well. He has proven to be a reliable source and is currently designing me a system to replace my old one. I bought this house (and pool) when I was living out of state. In my absence the pool had turned bad green. I got out the phone book and by chance got Aquaclear. Bob told me not to worry, he would get out there and take care of it and he did. I don't worry about my pool anymore. Presently Bob or his son Robbie are authorized to either fix or replace or service whatever my pool needs and send me the bill. I recommend Aquaclear and Bob Lewis for any of your pool service needs.

We hired PPP to chip out our existing pool, repair cracks, replaster, replace the ladder, install…read morean auto-leveler, and replace the pool light--basically a brand new pool. The quote was on par with other companies, and our pool guy had recommended PPP so it seemed like a no brainer. It took a really long time for the work to be completed, and there were nonstop additional costs all along the way. The gentleman who did the quote botched it, and at one point we had 4 gentlemen from PPP come out (including the gentleman who gave the quote) to our house to discuss all of the additional costs. They bickered amongst themselves and told the gentleman who gave the quote that he did a poor job, and then they walked him around the yard to give him pointers of where he should be looking for future quotes. It was awkward and unprofessional, and in the end we agreed to split the cost. After that, communications became extremely curt, all of the work seemed to be done much more sloppily, and we are still waiting for them to come back to fix the ladder that they installed incorrectly. When friends ask me who did our pool, I tell them "Pima Pool Plastering, but I do not suggest you use them".

Did a beautiful job on our pool and it was done in the time promised, even with some rain delays…read more We went from plaster to pebbletec and added a sun shelf. Also new tile, and expanded deck. It was expensive but given the quality of the work, it was worth the cost.

We recently had our pool acid washed after 5 years, and it truly brought our pool back to life…read morethanks to Stewart's Pool Plastering. We originally had our pool built with their Tahoe Blue Mini Pebble with the Puerto Rico Blend, and after the acid wash, the seashells, glass bead designs, and vibrant blue-green tones shine even more beautifully than when the pool was first completed. The sparkle and reflection in the water are absolutely stunning. Stewart's Pool Plastering offers a wide variety of mini pebble color choices and takes the time to explain every step of the process. From start to finish, they were honest, professional, on time, and respectful of our home and property. The crew cleaned up thoroughly after the job and made the entire experience stress-free. What truly stands out is that they are a family-owned company that provides hometown friendliness while still delivering top-quality workmanship at prices that beat competitors. It's hard to find companies today with this level of integrity, communication, and customer care. We highly recommend Stewart's Pool Plastering to anyone looking for pool plastering, mini pebble finishes, or pool restoration services. Our pool looks absolutely amazing, and we couldn't be happier with the results!

They were easy to work with, did a quick and great job. They cleaned up. They made sure everything…read morewas working , replaced a broken pop-up. Tested the water and then we were ready to enjoy the summer.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We hired Cool Down Pools to do a weekly service. Zach has…read morebeen amazing. Great communication! We get weekly updates and he stays in touch well. We can truly recommend him!

Have used for general maintenance for several years now. Pool has never looked better. Good…read morecommunication. Prices are competitive.

Preservation Pros has serviced my pool weekly for several years. In addition to the weekly service,…read morethey've done a few specialty projects like pool refilling and removing hard water deposits. They are super reliable, friendly, knowledgeable, and do a great job of spotting any potential issues so we can get them fixed before they cause a problem. I would definitely recommend them to others.