I couldn't figure out why our hot tub wasn't heating up & Dustin sent his guy right over & walked…read moreme through. Thanks!

Dustin, Ricki, Chris, and the whole team at Preservation Pros have always been awesome. They have…read morealways been communicative, responsive, and understanding when taking care of our pool and associated equipment. I can always rely in them to help take care of any issues that come up in a timely fashion. Recently, we got the water in our pool replaced and it looks really great. The water is fresh and clear and the pool looks awesome. I would highly recommend them!!!

Excellent experience from initial contact, quote through installation of new pump and filter all at…read morereasonable price and within one week. John M.

Great service. I was prepared to replace my pump motor. It had begun to make a grinding noise, weak…read moresuction at both the drain & skimmer. Lance showed up on time. Diagnosed the problem and had it working smoothly (proper PSI) within a half hour. A very reasonable service charge , answered all my questions. Couldn't be happier with the service or the cost. Highly recommend!!!

Tommy at Elite pools does a great job. He keeps our pool sparkling clean and is always ready to fix…read moresomething that breaks or needs adjusting

Great pool service company. Tommy is great, reliable, and always good communication. Very happy…read morewith his services over the past 10 months and plan to continue.

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.

CW Pool service is the BEST pool company in Arizona!!! We used pool chlore since the 80's and they…read moreliterally ruined our pool, screwed us out of money and lied. I could go on and on about the crappy people and crappy service but that's not why I'm posting this review. CW Pools not only fixed our issues with the pool but also have restored our trust and confidence in great service, fantastic price, the communication is outstandingi and they ALWAYS show up do the best job EVER and everyone that knows us and our pool is simply amazed at how beautifull it is!!!! We used to have a green algae infested dirty pool that we could not swim in. NOW, we can swim any moment of any day and our friends and family love coming over to swim again. It's so great that we are having a wedding and reception right here and before CW Pool took over we wouldn't even have considered anything involving the old embarrassing pool. Greg, our new pool guy is honest, professional, and gives the best value for any pool work in not only Tucson, but all of Arizona!! I dare anyone to find a better price, better job or better company for all your pool needs. Happy again in Little Town, Az

I cannot thank these guys enough. We moved into a home in a fairly remote area with a swim spa that…read morehad been empty for years and needed a new liner. I ordered the liner and figured we could easily get someone to install it. I was so wrong! Nobody around here would do it, then the one guy that took on the job put us off for months- I'm talking October until May! When he finally showed up, he only did half the work and never came back. Then Baldwin Pools came to the rescue! Cale and Jonathan traveled hours to our place, got an Airbnb here for 2 nights and spent their whole weekend getting it done. They did great work and very nice professional people as well. Highly recommend!

Good people, always know they are on their way. Honest. Our pool has never looked better!read more

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Excellent service. Will definitely use them again. Scheduling was easy with friendly customer…read moreservice. The pool tile literally went from a disaster to spotless. They were done in less than 2 hours and the process was easy and seamless. Highly recommend Slicks!

Slick's promptly answers your call, quickly get you schedule and comes and does a great job…read more Excellent clean up post job. Note, the cleaning process is a little noisy and generates a lot of calcium dust, so you might want to warn your neighbors!

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

We have gone thru a few pool companies, but Alpha is the best. Bobby is a megastar. We also have a…read moreJacuzzi hot tub and that gets serviced too. He is happy to provide information and explanations and showed us something, we had no idea existed (we bought the home). Very happy with Alpha. You pay a little bit more, but it is definitely worth it.

Outstanding family owned business. I had no power to our hot tub. They gave me a reasonable quote…read moreto troubleshoot and scheduled a date. I was contacted on the status of the tech. The owner, Tyler, arrived and was friendly and professional. He diagnosed and replaced the heater element within the quoted estimate. Total job was about an hour. I was nice to see that the owner also does repairs when they're busy. It shows dedication and understanding of their customer's needs. Also, no "AI" or bouncing around my phone call. Just great, dependable service. Thanks Tucson Hot Tubs!

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ