Arizona Automated Pool and Spa came to our property and provided us with a quote. Communication was…read moregreat. Once we received the quote and wanted to go ahead with the work, we never heard back from them. I followed up via email, as well as messaging on here but no replies. Guess we are back to square one and have to find a new company to get our in-ground spa fixed. Bummer since they seemed great in the beginning.

After an early schedule snafu, everything got worked out. My pool backwash handle broke in such a…read moreway, that it couldn't be completely removed. Rick showed up, evaluated what needed to be done, confirmed he'd return the following day with the necessary parts/equipment. He arrived on time and went right to work. My issue was quickly resolved. Thanks to all involved!

I really have a hard time giving Dean and his Pool Service any rating as I was extremely…read moredisappointed in their service (or lack there of). I hired Keeper Pools in January of this year to service my above ground spa and in-ground pool. I left for 6 days and came back to a green pool and 1/2 tab of chlorine floating in it. My filters and baskets were so clogged and dirty that my in-ground cleaning system could no longer work, and with the lack of chlorine in the pool, I had a green pool. It was likely weeks if not more that the pool had actually been serviced with the amount of debris I found. Dean said he would come over and correct the pool, but never showed up. He simply dropped my key in the mailbox. It cost me over 150$ in chemical to correct the pool and I am still trying to get it balanced. When he came to service the spa one time, I had it drained for him for general cleaning. He asked me to fill it up, then left without bothering to clean the filters or add chemicals. This man is overwhelmed and not able to do a thorough job. He should retire.

I have used Keeper Pool Service for the past 6 years and I could nog be happier. Dean is always…read moreprompt and goes out of his way to explain throughly any issues that might arise. His weekly pool cleaning service is more than affordable and I have referred him many times and will continue

We have been working with Bob and his staff for over three years now and I can't stay enough about…read morethem. Our pool is always clean and fresh, but Aquaclear goes well beyond simple pool cleaning. They've done repairs, contacted us when they know we're out of town to inform us of a yard or house issue unrelated to the pool, they even heated the pool up for us before we've arrived, and made friends with our loud but harmless mutt. Bob has made emergency house calls, patiently taught my wife how to work the Jacuzzi, and much much more. They have an online payment service that makes payment so easy and they are incredibly reasonable. If you want trustworthy, professional work, you're only place in Tucson is Aquaclear. Dave and Betsy Smith

Great pool service ! I have used Bob Lewis and Aquaclear to…read moreclean my pool and to service my system's equipment for almost five years. I gladly give Aquaclear an A+, 5 Star rating, a good value for my pool dollars. Swimming pools need to be kept in balance and the system will, in time, need to be repaired, upgraded or replaced. All equipment has a maintenance schedule and a service life, poor maintenance will shorten your replacement cycle. Bob has a lot of years in the business and knows what kind of problems I might have in the immediate and long term and keeps me informed of what I need to do to maintain performance. His participation in a few of the Pool Industry Associations keeps him abreast of the latest technologies and equipment so the information he gives me reflects what is new in the field and what does or doesn't work well. He has proven to be a reliable source and is currently designing me a system to replace my old one. I bought this house (and pool) when I was living out of state. In my absence the pool had turned bad green. I got out the phone book and by chance got Aquaclear. Bob told me not to worry, he would get out there and take care of it and he did. I don't worry about my pool anymore. Presently Bob or his son Robbie are authorized to either fix or replace or service whatever my pool needs and send me the bill. I recommend Aquaclear and Bob Lewis for any of your pool service needs.

Aqua Pool Cleaning has been very thorough in maintaining our pool. Their prices are very…read morecompetitive. I would definitely recommend their services.

We hired Cool Down Pools to do a weekly service. Zach has…read morebeen amazing. Great communication! We get weekly updates and he stays in touch well. We can truly recommend him!

Sauls lack of professionalism is astonishing. On his first and second visit he knowingly failed to…read moretell us that a part of our pool filter needed to be replaced, it wasn't until I called him on Saturday voicing my concerns that something was wrong with the pump that he mentioned it to me. After 2 weeks of service he invoiced me the full month of $100, and when I asked he said It would cover us until May 15th and then invoiced us $75 after we cancelled our service on May 9th. He came a total of 6 times... We cancelled service because after he shocked our pool it became cloudy and slightly green in color. When I mentioned this to him he argued with me stating the chemicals were fine and the pool looked "great" to him. I mentioned it again to him a week later and again he dismissed it and me. If you have to argue with your pool guy that a pool should not be cloudy or slightly green...you need a new pool guy. I called a Quailty Pool Service that tested the water and found the CYA (cyanuric acid) levels were well over the normal range, 170 actually....which causes cloudiness in pools. We had to drain the pool, note we drained our pool previously, ONE year ago, so the water was new and in great condition. When Saul stopped by to return our key, he immediately asked if we received his invoice, we had questions and concerns, obviously. When my husband asked if he had the key, Saul said yes but that he wasn't going to give it to us until we paid him. He held our key hostage, and then threw a fit when we were like, hey you said the $100 covered us until May 15th. Your invoice is also incorrect because if we look at how many times you cleaned our pool (6) at $25 a visit then the invoice should be for $50. Avoid this company.

When we first reached out to the owner, Saul, he quoted my husband $100 for our pool and spa, but…read morefirst he needed to come by to take a look at our pool to confirm. He came over and already started cleaning our pool and then told us it would be $115/mo. because he said he "didn't know we had a spa also" and that he would charge us for the cleaning he just did which we didn't know he was going to do. He was just supposed to take a look and give us a confirmed estimate/proposal. My husband didn't like that he "snuck in" a cleaning and that he lied about not knowing we had a spa. So we were going to go with someone else that quoted us the same price for our pool AND spa but when he talked to Saul he told us he didn't intend to be sneaky about the cleaning or price so he said he would still charge $100/mo. We also had a broken creepy crawler that we needed to replace or buy a different pool vacuum. Since Saul needed to use his own vacuum, he would need to charge us $115/mo., but said he would give us time to purchase our new pool vacuum before he would raise the price to $115/mo. In 2 months we still couldn't purchase a new pool vacuum or new creepy crawler so we communicated that to Saul and said he can just start charging us the $115/mo. He told my husband he "appreciated us communicating that and being honest." The following week he didn't show up to clean our pool and then again the week after, so my husband reached out to him to make sure everything was okay. His response was: "I'm going to have to cancel service. Right now I can't really take any pools that are going to give me a lot of trouble - equipment wise and how dirty they are...don't get me wrong, I deal with dirty pools all day, but when the equipment can't handle it, it makes my job hard..." So my husband replied with, "Oh wow, thanks for the heads up." Saul then replied with, "thanks for the heads up on getting the creepy crawler, instead you got a new doorbell, great priorities" Saul the owner, apparently rang our "new fancy doorbell" (which might I add, doesn't actually work otherwise, we would have answered and talked to him in person AND our new doorbell was a gift from my in-laws 2 Christmases ago!! *which they tried to install themselves) This is why I never saw Saul come by, because our "new doorbell" doesn't even work! He didn't even try and knock or call or text(which he normally texted my husband EVERY TIME HE CAME OR COULDN'T COME). Instead he ASSUMED we bought a new fancy doorbell instead of a vacuum/creepy crawler for our pool! Assuming that just makes him look rude and ignorant and frankly is really none of his business whether we got a new doorbell or not! I shouldn't have to explain to anyone that we didn't spend our own money to buy a new doorbell or explain if we did spend our money on something! We had open communication with him about still not being able to get a new pool vacuum and he obviously lied about being okay with still using his own and charging us more. I wouldn't trust him further than I can throw him. We should have gone with our gut in the first place when he seemed untrustworthy. If you're looking for a reputable pool company, RUN FROM THIS ONE! I only gave 1 star because it's required.

Alberto knows what he doing and goes the extra mile for his clients. Knowledgeable, thorough,…read moreprofessional. We moved into a new home and the salt water pool was in horrible shape. Alberto was able to get it under control and in pristine condition quickly and is maintaining it in that state. He always issues a full email report after each visit detailing the water condition, what he added and pictures of the work, including getting a snake out of our skimmer. Terrific guy who goes out of his way to answer questions and educate. super reliable. A++

Our large in-ground pool has been clear, worry free and a joy since Alberto took over the…read moremaintenance. He is the first pool person we've encountered that never seems rushed and he is always a pleasure to talk with and discuss any issues. He's knowledgeable and always uses the best and perfect balance of chemicals. My pool still looks pristine after a week in Tucson sun!

These guys are the worst! Techs have no clue how to take care of a pool properly.we paid extra per…read moremonth for backwashing and it was rarely done. left pool valve in a stuck position with pump off and never returned to fix or notify of issue. Zero stars!

There are a lot of pool companies out there, but Splash Pool is the very best. They are totally…read morehonest, reliable and helpful. I have been a regular customer for over 10 years and have several times had occasion when they have come to solve a problem with the pool and have not charged. Because of the extra service they give upon occasion, I will never switch to another Pool company. I can't speak highly enough about the value of working with Splash Pool services.