We're on year 7 I believe with Dustin and Anthony. They do a great job. Like I've said before we…read moreget lots of debris from the trees around the pool and Anthony works his chemical magic to keep the water crystal blue. Very happy with their service!!!!

Not sure what happened with Dustin. Initially, he was responsive to issues and questions. Then, he…read morebecame unresponsive and when he did there was some attitude. After a while, Dustin would make comments to make it sound like he was doing me a favor for doing his job or he would get very defensive. Makes me think there is something else going on with him that is affecting his job and temperament. Dustin was never able to get the pool level restored to the correct level, that was typically an inch or two too low. Dustin claimed he wanted it low for "skimming purposes", but the intake jets should not be gurgling when the pump turned on. He never could get the Leaf filter to remain secure that regularly opened-up dumping debris in the pool. The hose pieces for pool cleaner would regularly separate as well. I asked several times to find a way to secure the components better, and the only laughable attempt that I saw was using electrical tape. Other issues required several follow-up texts and calls. At some point Roger, was not doing a good job skimming once a week, in which I had to follow up after him. I do not mind skimming the pool the other six days, but please do a good job with the one scheduled day to clean the pool and spa. Apparently, Roger is moving on, so maybe he was phoning it in... Technician Ricki was excellent. He did a great job with the new heater installation, which is the only reason why a rated 3 stars instead of 2 stars.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Great experience. They were able to come out a few hours after contacting. Unlike other companies…read morethey weren't going to charge me unless they repaired something. Very knowledgeable and took the time to educate on options. Will definitely use for future work.

Josh communicates well and answers calls and text right away! He is also very accommodating and was…read moreable to come over the same day to check the issue with my pool pump! Lance came and installed the new pump and was happy to answer all of our questions and even took his time to educate us about how the new pump works. Very nice people, I just hope that the quality of service stays the same even how busy they can get! The price for the service is very reasonable! Definitely will recommend to others and will use them again in the future!

This company is awesome. Tommy came to my aid when my pool suction was not working. He found the…read moreproblems . He is very knowledgeable. He will be my go-to pool guy from now on. Thank you Tommy. Reliable and great communication.

I can't recommend Elite Pools and Spas highly enough! The owner is incredibly knowledgeable,…read moredependable, and kind--qualities that are hard to find all in one person. He takes the time to explain everything clearly, show up when he says he will, and always leaves the pool looking spotless and well-maintained. Whether it's routine cleaning or a repair job, the work is consistently top-notch. It's such a relief to have someone I can trust to take care of my pool. Highly recommend to anyone looking for reliable, high-quality service!

These guys are awesome. I needed some serious help getting my pool balanced and making me want use…read moreit. They responded the next day with confidence. Sure enough they completed the job and are now my weekly pool cleaning peeps. For us veterans they will take of you too. Fantastic prices for what they do. Thank you guys I appreciate you each for your hard work.

From the owner: Went on vacation and came back to a swamp? Yeah, we hear that a lot…read more That’s why our Perfect Pool Tune-Up exists—to reset your water, protect your pump, and get your pool sparkling again. Filter cleaned Equipment inspected Chemistry dialed in Service proof delivered We’ll make your pool feel like it never skipped a beat. Available all over Tucson, from Oro Valley, Marana, Vail, Tanque Verde and SaddleBrooke. Call before we’re full for the week.

Poor job Left calcium on pool tile grout lines. Done just…read moretwo years ago so not so much build up. Left salty reside on plants and deck. Cost $660.00. Need to be done again.

We are extremely happy with the cleaning that Doc's pool tile delivered…read more We were actually shocked how beautiful our tile was underneath the calcium build up. We are so happy we chose them for this service. They have the newest technology, which makes it safe, simple and easy. The price was reasonable as well. We highly recommend their service to others. We give them 5 star in all areas.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

Wow my pool looks great. These fellas work hard. They're very professional. They did a great job…read more Highly recommend

Everything went quickly and they did an amazing job on both the tile and our rock waterfall!read more

I called Ambiance yesterday with a request for an emergency service call as my chlorinator…read moredeveloped a serious leak. They were able to get me on their schedule for the next day. I have been quite impressed so far with the professionalism: I received a text message shortly after my call-in giving me a time window for the next day. They texted me again about 45 minutes into my window telling me they would be there shortly, and they arrived promptly. The tech was courteous and skilled - he was able to get the leak down to a trickle without any serious surgery, but recommended I change out my old chlorinator with a salt system that matched my pool controller, filter, etc. Looking forward to getting a quote, but happy with the short-term fix. I've been looking for a while for a company to do mechanical maintenance on my pool/spa, and I think I found them!

Quite possibly the shadiest business I have ever had the misfortune dealing with…read more ZERO credibility Tech rushes and short changes service doing BARE MINIMUM questionable situation where a brand new part mysteriously breaks and they can't fix. They fail to respond to e mails and it takes several attempts to get some dismissive customer service from Florida ( they claim to be local and veteran operated. Matt seems to be an excuse maker and amber was pretty rude and dismissive Don't give this company your time and business as they are in the business of screwing customers

Great attention to detail and professionalism! They go above and beyond for their clients.read more

Fast replies to text or emails…read more Greg and Kailah work well together and no job is too big. So far, the CW pool team seems extremely knowledgable about my pool hardward. Deligent and hard working.