I wish could give zero stars. This business is unprofessional, doesn't return phone calls, doesn't…read morefollow through. Don't waste your time. I had two of their guys out to assess a pool leak repair--twice. They got into an argument over the best approach. Never even got an estimate from them, but after their performance I had no confidence that they knew what to do to repair the pool. Would not hire them to sweep my pool deck!

Ralph Davis (a native of Tucson) of Cienega Pools has been a Tucson Pool builder since 1970 and it…read morereally shows in the quality and workmanship we received from them. Do yourself a favor and give them a call when you are shopping for your new Pool. Ralph was hands on and involved from start to finish , and the finished Pool far exceeds our expectations . Thanks again Cienega Pools!

They responded quickly and got me the help I needed. They immediately found the issue and…read morerecommended solutions.

Great attention to detail and professionalism! They go above and beyond for their clients.read more

We recently had our pool acid washed after 5 years, and it truly brought our pool back to life…read morethanks to Stewart's Pool Plastering. We originally had our pool built with their Tahoe Blue Mini Pebble with the Puerto Rico Blend, and after the acid wash, the seashells, glass bead designs, and vibrant blue-green tones shine even more beautifully than when the pool was first completed. The sparkle and reflection in the water are absolutely stunning. Stewart's Pool Plastering offers a wide variety of mini pebble color choices and takes the time to explain every step of the process. From start to finish, they were honest, professional, on time, and respectful of our home and property. The crew cleaned up thoroughly after the job and made the entire experience stress-free. What truly stands out is that they are a family-owned company that provides hometown friendliness while still delivering top-quality workmanship at prices that beat competitors. It's hard to find companies today with this level of integrity, communication, and customer care. We highly recommend Stewart's Pool Plastering to anyone looking for pool plastering, mini pebble finishes, or pool restoration services. Our pool looks absolutely amazing, and we couldn't be happier with the results!

They were easy to work with, did a quick and great job. They cleaned up. They made sure everything…read morewas working , replaced a broken pop-up. Tested the water and then we were ready to enjoy the summer.

We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

Horrible service horrible work ! Sent workers on the weekend/Sunday to obviously do an "off the…read morerecord" job and destroyed my plaster ! Used all my husbands power tools, stole my buckets after they used them. Wiped their feet on my dogs turf. Went to lunch, came back drunk and yelled in my face about "safety, contracts & satisfaction". I stated that I didn't ask for decorative tile cutouts on the steps and they cut out 2"x2" diamonds and placed them in the center of the stairs with a cut out turtle. And then yelled at me that it was ART!! I didn't ask for art. I asked for a clean, modern pool! But of course it was advised to the 7th guy I talked to prior to him! These people should not be doing business AT ALL!!!! The whole 10mins Of yelling from this guy who was trying to fight my husband and I was recorded on my security footage !!! My 2 children were my home at the time & witnessed the whole thing!

Thank You BackYard Pool Company..coming promptly and fixing my plaster & resurfing job on my pool…read more Your a 5 company !! great job!!

This company is awesome. Tommy came to my aid when my pool suction was not working. He found the…read moreproblems . He is very knowledgeable. He will be my go-to pool guy from now on. Thank you Tommy. Reliable and great communication.

I can't recommend Elite Pools and Spas highly enough! The owner is incredibly knowledgeable,…read moredependable, and kind--qualities that are hard to find all in one person. He takes the time to explain everything clearly, show up when he says he will, and always leaves the pool looking spotless and well-maintained. Whether it's routine cleaning or a repair job, the work is consistently top-notch. It's such a relief to have someone I can trust to take care of my pool. Highly recommend to anyone looking for reliable, high-quality service!

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

We were extremely please with the re-plastering Santa Cruz did on our very old pool that had never…read morebeen re-plastered in about 60 years! The waterline tile and overall plaster job came out super! Joe Jr. and his father Joe Sr. were on the job each day making sure the team did everything right -- which they did! They also came on time, cleaned up their messes daily and were easy and respectful to work with. Two thumbs up!

We're looking forward to using Santa Cruz Pool Plastering's expertise as soon as the homeowner…read moreapproves our quote. Very impressed with owners prompt response. Communications is a very key ingredient in a business relationship.

Broke my arm the same week my crawly robot vacuum motor died. It was particularly windy the day…read morebefore and while working from home the Monday the guy comes by I noticed him taking pictures before servicing the pool. Understanding his frustration, I went outside to explain the crawly robot part was on order and I was unable to skim over the weekend because I broke my elbow. He threw a violent tantrum accusing me of hosing off my pool deck into the pool to make his job harder. He literally listened to nothing I said, my broken arm dangling.....looking back it's kind of hilarious how much of an epic ass he was being. The worst part is he just stopped showing up without any notice. After a couple weeks and regaining enough strength to maintain it myself, I hired a new service. Suuuuuper professional and cheaper - E-konomy Pool Service. It's a much more quality experience without having to live in fear that you'll have a bare knuckle exchange over 8-10 mesquite twigs floating.

Not a professional company. They didn't show up when they were scheduled and are confrontational…read moreand rude if you question their service. Trust your pool to this company at your own risk. Had to pay for a $185 black algae treatment after firing them. They agreed to refund the money for the services they did not perform, but didn't.